The hotel itself is situated 1 minutes walk to Market Street where most of the shopping is located the convenience itself is a plus. The staff is really fantastic they give guest the feel of home especially for a first time guest of the city their service in my opinion surpass the 5 stars hotel.
As to safety the area in general there are a lot of homeless people asking for money and cigarette you just have to be polite and reject them no need to be mean or aggressive towards them mind you there is also 5 star hotel in the same area but the hotel staff really do their part by not letting non guest to enter the hotel which includes the use of their toilets. I would strongly advice family visitors do not let their children roam about in the nights.
If you need a cab let the front desk know so that they get their regular/trusted cab drivers to service you but as most of the things are nearby the only time you may need the cab is to the airport.
Loved the hotel, very clean and room with a view.
Stayed a week with no problems. Nice swimming pool.
Not much other than shopping within walking distance, municipal transportation required for the tourist spots but even that was not a problem with Market St just two blocks away. Baseball park within walking distance.
Loved San Francisco and loved the experience.
Room Internet connection was poor, very slow and took a long time to connect.
The hotel is just one block from the tram station (Folsom St.) and next to Market (another important street in San Francisco Downtown). You can walk to Chinatown and Union Square. There are lots of restaurants nearby.
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