We stayed for two nights on a weekend break. Having stayed with Steigenberger hotels in the past we were not disappointed with this one. Friendly efficient staff throughout. One minor criticism is the cost of breakfast which we did not take in the hotel. Other than that this hotel is central to hamburg and all major areas of the city are within comfortable walking distance. If we return to hamburg this is where we will plan to stay.
We stayed in a business class room room on the 17th floor - over looking the park. The room was well appointed and the bed particularly comfortable. The pillows were not very supportive the only negative comment we have. The check in and check out were fast and efficient. All the house staff were extremely accommodating.
The breakfast was spectacularly good. A huge choice of hot and cold food, different breads, different fruit juices, etc. an outstanding feature of our visit.
We were given a room with a balcony, which was brilliant, but even without this the room was excellent. The location of the hotel was great, many tourist attractions within walking distance, restaurants close by. The only thing that would improve it would be bath sheets in the room rather than the smaller bath towels. Otherwise, everything was good.
2 minutes walk to Gansemarkt U bahn station, 5 minutes walk to Jungfernstieg,Nuer Wall and Rathaus. Rooms are spacious and very clean in general. The staff are very kind and helpful.
The wifi was free but coverage in room was a bit slow and on and off. The breakfast was pricy but there is a nice bakery just around the corner.
If you get a good price I strongly recommend this hotel.
I thoroughly enjoyed my stay at the Marriott. The hotel is in an excellent location and I could walk to the speicherstadt, railway station, rathhaus, alster and fantastic shops very close to the hotel.
The hotel has a very cosy piano bar where good food and drink was served, the room was spacious and clean, and staff was professional, friendly and accommodating.
I am already looking forward to my next stay.
It was my first stay at the hotel. Although I arrived very late due to the night flight into the city, the staff was very friendly and immediately helped me check in. I was on a business trip, and the in-room internet connection was more than satisfactory to suit my needs to contact my home office. I cannot leave a comment about other business facilities (such as printing and scanning) that I have not used, though. The room was extremely tidy with pretty much everything I need to soothe up.
The location is very nice, with close proximity to the city's commercial and shopping areas. I could find pretty much anything I need within the next two blocks, such as some office supplies or extra clothes.
Only notable fault was that the mini bar was completely empty throughout during my stay. The staff on the ground floor, however, helped me buy beverages or snacks any time I wanted. Accordingly, I cannot find any fault on it either.
Only thing I can say about this hotel is you do need a person at the receptionist all the time waited 5 minutes for the guy coming back for making him self coffee to get my key to my room not good and maybe tea and coffee and a kettle in the room apart from this I can't falt this hotel
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