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Overview of Renaissance Hamburg Hotel

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Renaissance Hamburg Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationMiniatur Wunderland14 min walk
    Popular LocationReeperbahn15 min walk
    Popular LocationElbe Philharmonic Hall6 min drive
    AirportHamburg (HAM)24 min drive

Choose dates to view prices

Room, 1 Double Bed, Non Smoking (Broschek Room)

4.5/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Studio Suite, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

4.6/5 guest room rating
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking

4.8/5 guest room rating
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, City View

  • 1615 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Non Smoking

5/5 guest room rating
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this area

Hamburg

Located in Hamburg's Neustadt neighbourhood, Renaissance Hamburg Hotel is in the city centre and near a metro station. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and some of the area's activities can be experienced at St. Pauli Piers and Hamburg Cruise Center. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Discover the area's water adventures with kayaking, sailing and fishing nearby, or enjoy the great outdoors with horse riding.
Popular Location

What's nearby

  • Jungfernstieg - 4 min walk
  • Gansemarkt - 5 min walk
  • Miniatur Wunderland - 14 min walk
  • Reeperbahn - 15 min walk
  • Elbe Philharmonic Hall - 6 min drive

Getting around

  • Jungfernstieg Station - 5 min walk
  • Hamburg Dammtor Station - 12 min walk
  • Hamburg Airport (HAM) - 22 min drive

Restaurants

  • Broscheks Sea to Table — 1 min walk
  • BRICKS Bar — 1 min walk
  • The Coffee Shop - 3 min walk
  • Brauhaus Joh. Albrecht - 3 min walk
  • La Prego - 3 min walk

About this property

Renaissance Hamburg Hotel

Hamburg hotel in Neustadt, walk to Hamburg City Hall
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. All 205 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and 24-hour room service. Flat-screen TVs, premium bedding and free newspapers are among the other amenities available to guests.
Renaissance Hamburg Hotel offers 205 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2015.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 29.00 per day)
  • Limited on-site parking
  • Off-site parking available (EUR 28.00 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: EUR 28 for adults and EUR 28 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Czech
  • English
  • French
  • German
  • Italian

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated guest rooms – December 2015
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - noon
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 01 April and 01 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Dogs and cats welcome
2 per room (up to 110 lbs/50 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.00.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 28 for adults and EUR 28 for children (approximately)
  • Self-parking fee: EUR 29.00 per day
  • Valet parking fee: EUR 30.00 per day
  • Nearby parking fee: EUR 28.00 per day
  • Pet fee: EUR 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hamburg Hotel Renaissance
Hamburg Renaissance
Hamburg Renaissance Hotel
Hotel Hamburg Renaissance
Hotel Renaissance Hamburg
Renaissance Hamburg
Renaissance Hamburg Hotel
Renaissance Hotel Hamburg
Renaissance Hamburg Hotel Hamburg
Renaissance Hamburg
Renaissance Hamburg Hotel Hotel
Renaissance Hamburg Hotel Hamburg
Renaissance Hamburg Hotel Hotel Hamburg

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 512 out of 928 reviews
5 - Excellent 55%
Rating 4 - Good. 323 out of 928 reviews
4 - Good 35%
Rating 3 - Okay. 58 out of 928 reviews
3 - Okay 6%
Rating 2 - Poor. 22 out of 928 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 928 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff could be more friendlier, as well as restaurant staff, one manager in restaurant was really nice and helpful over had a great time thanks again
Stayed 5 nights in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would come back again to Renaissance Hotel Hamburg
The staff were very helpfull,especially Mr Kuda & Mr Mats, the Receptionists. They were really very nice. We appreciated our laughed & chatted. The AC in the room was not working properly. No kettle in the room. The breakfast was ok, could be better. The hotel situated in the shopping area.
Stayed 1 night in Aug 2020

3/5 Okay

Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
We saw a mouse on the dining area during breakfast
Stayed 2 nights in Feb 2020