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Steigenberger Hotel Hamburg

Heiligengeistbruecke 4 Hamburg, 20459 Germany

Centrally located Hamburg hotel on picturesque canal

St. Michaelis Church
In the city center, this red-brick hotel stands along one of Hamburg's many canals. City Hall and St. Michaelis Church are 0.5 km (0.3 mi) from the hotel. Monkebergstrasse is 0.9 km (0.5 mi) away. Show more
Fitness with a view
The hotel's fitness center includes a rooftop terrace with spectacular city views. A day spa offers holistic treatments. The Bistro am Fleet features a winter garden and a patio facing the waterway.
LCD TVs, Wi-Fi
Steigenberger Hotel Hamburg's spacious guestrooms face the city or the canal. All offer LCD TVs, minibars, wireless Internet access, in-room safes, and bathrobes. Hide

GUEST REVIEWS

4.5out of 5

Expedia Guest Rating

97%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 27/06/2013. The check-out date cannot be after 27/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard Room (39qm)
1 king bed or 2 twin beds. City view and/or Water view. 39 square metres. Desk. In-room safe. Wireless (high-speed) Internet access - surcharge. Television - LCD. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Voice mail. Minibar. Shower/tub combination. Handheld shower. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Hair dryer. Turndown service. Air conditioning. Climate control.
Superior Room (39qm)
1 king bed or 2 twin beds. Courtyard view. 39 square metres. Desk. In-room safe. Wireless (high-speed) Internet access - surcharge. Television - LCD. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Voice mail. Minibar. Shower/tub combination. Handheld shower. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Hair dryer. Turndown service. Air conditioning. Climate control.
Superior Suite (71qm)
1 king bed. City view and/or Water view. 71 square metres. Desk. In-room safe. Wireless (high-speed) Internet access - surcharge. Television - LCD. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Voice mail. Minibar. Shower/tub combination. Handheld shower. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Hair dryer. Turndown service. Air conditioning. Climate control.
Junior Suite (57qm)
1 king bed. City view and/or Water view. 57 square metres. Desk. In-room safe. Wireless (high-speed) Internet access - surcharge. Television - LCD. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Voice mail. Minibar. Shower/tub combination. Handheld shower. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Hair dryer. Turndown service. Air conditioning. Climate control.
Deluxe Suite (87qm)
1 king bed. City view and/or Water view. 87 square metres. Desk. In-room safe. Wireless (high-speed) Internet access - surcharge. Television - LCD. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Voice mail. Minibar. Shower/tub combination. Handheld shower. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Hair dryer. Turndown service. Air conditioning. Climate control.
Deluxe Room (44qm)
1 king bed or 2 twin beds. City view and/or Water view. 44 square metres. Desk. In-room safe. Wireless (high-speed) Internet access - surcharge. Television - LCD. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Voice mail. Minibar. Shower/tub combination. Handheld shower. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Hair dryer. Turndown service. Air conditioning. Climate control.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • Advanced reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Policies
  • Pet fee charged at hotel/condo
  • Check-in time starts at 6 PM
  • Check-out time is
  • Pets accepted
  • American Express accepted
  • Diners Club accepted
  • Eurocard accepted
  • JCB International accepted
  • MasterCard accepted
  • Visa accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: EUR 26.00 per day (in/out privileges)
    • Pet fee: EUR 15 per day
    • Fee for wireless Internet in business center: EUR 5.50 per hour (rates may vary)
    • Fee for wireless Internet in all public areas: EUR 5.50 per hour (rates may vary)
    • Fee for in-room wireless Internet: EUR 15.50 (for 24 hours, rates may vary)
    • Hot and cold buffet breakfast fee: EUR 28.00 per person (approximate amount)
    • Rollaway bed fee: EUR 44 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

  • Accessible path of travel
  • Handicapped parking
  • In-room accessibility

Property Amenities

  • Concierge desk
  • Breakfast available (surcharge)
  • Bar/lounge
  • Event catering
  • Banquet facilities
  • Ballroom(s)
  • Business services
  • Total number of rooms - 233
  • Express check-out
  • 24-hour front desk
  • Currency exchange
  • Beauty services
  • Dry cleaning/laundry service
  • Number of floors - 7
  • Elevator/lift
  • Restaurant(s) in hotel 2
  • Air-conditioned public areas
  • Wireless (high-speed) Internet access - surcharge
  • Number of restaurants - 2
  • Self parking (surcharge)
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Full-service health spa
  • Hair salon
  • Internet access - wireless
  • Rooftop terrace
  • Luggage storage
  • Tours/ticket assistance
  • One meeting/conference room
  • Parking limited (surcharge)
  • Health club
  • Laundry facilities
  • Tour assistance
  • Massage - spa treatment room(s)
  • Multilingual staff
  • Secure parking
  • Parking (surcharge)
  • Valet parking
  • Parking garage
  • Porter/bellhop
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Year Built - 1992
  • Sauna
  • Secretarial services
  • Shoe shine
  • Number of buildings/towers - 1
  • Steam room
  • Suitable for children
  • Umbrella
  • Meeting facilities size (feet) - 872
  • Spa services on site

Rooms

Steigenberger Hotel Hamburg offers 233 spacious guestrooms. LCD televisions come with satellite channels, pay movies, and TV Internet access (surcharge). Wireless Internet access is available for a surcharge. Rooms also offer minibars and in-room safes. Bathrooms include shower/tub combinations, bathrobes, and makeup/shaving mirrors. The hotel provides nightly turndown service.

Steigenberger Hotel Hamburg, Hamburg,  Germany, Rooms Guest Room

Room Amenities

  • Air conditioning
  • Pay movies
  • Hypo-allergenic bedding available
  • Private bathroom
  • Voice mail
  • Direct-dial phone
  • Minibar
  • Wake-up calls
  • Daily housekeeping
  • Turndown service
  • Shower/tub combination
  • Makeup/shaving mirror
  • In-room massage available
  • Sewing kit
  • Electronic/magnetic keys
  • Satellite television service
  • Iron/ironing board (on request)
  • Window opens
  • Desk
  • In-room safe
  • Cribs (infant beds) available
  • Climate control
  • Soundproofed rooms
  • Complimentary newspaper
  • Bathrobes
  • Hair dryer
  • Bathroom phone
  • Handheld showerhead
  • Wireless high-speed Internet access (surcharge)
  • Television Internet access (surcharge)
  • LCD television

Dining

CALLA - Gourmet restaurant serving dinner Tuesday – Saturday. Sophisticated European cuisine with a contemporary flair. Seasonal menus.

Bistro am Fleet - Regional and Mediterranean fare. Views of canal. Open kitchen. Waterfront terrace. Open daily, late morning till late night.

Restaurant am Fleet - Continental and buffet breakfasts.

Piano Bar - Lobby lounge with grand piano.

Steigenberger Hotel Hamburg, Hamburg,  Germany, Dining dining

Recreation

  • Sailing nearby
  • Dock nearby
  • Boating nearby
  • Running track/path nearby
  • Hiking/biking trails nearby
  • Helicopter/airplane tours nearby
  • Bicycle rentals nearby

Spa

  • Number of treatment rooms - 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Ayurvedic treatments
  • Massages
  • Body treatments
  • Facial treatments

National Rating

Official Rating provided by the German Hotel and Restaurant Association (DEHOGA)

DEHOGA assigns an official star rating for hotels in Germany. This Hotel property is rated 5-star Superior and is displayed on this page as 5-stars.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Steigenberger Hotel Hamburg

4.5
out of 5
avg. guest rating
Hotel service:
4.5
Hotel condition:
4.6
Room cleanliness:
4.5
Room comfort:
4.4
Location:
4.5
Neighbourhood:
4.4
97%

of guests recommend

out of 103 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from Moscow, Russian Federation
4.0
out of 5
Recommends this hotel
Posted 6 Sep 2011

“superb location, perfect front desk, lack in cleanness”

The location is immaculate, walking distance to the main tourist sites and shopping. Super helpful frontdesk, concierge, etc. nice restaurant with unspectacular menu despite very good quality. Small but very well equipped gym with a nice view over the city. Only shocker is the houskeeping. I hate to find hair and dental floss on the bathroom floor.

A Traveller from Moscow Russia
5.0
out of 5
Recommends this hotel
Posted 23 Jun 2011

“Good quility hotel”

Good quility hotel with spa facility.

Area recommendations
Fishmarket
A Traveller from Zurich, Switzerland
5.0
out of 5
Recommends this hotel
Posted 20 Feb 2011

“well located and comfortable”

This hotel is well located in the center of Hamburg between Binnenalster and the Harbour Area. From here most places can be reached within short distances (either by walking or public transportation). The room was very big (by European standards), comfortable, and well maintained. Service was very friendly and helpful. The hotel bar is pleasant and has live piano music at nighttime. All in all we were very satisfied and will consider this hotel again when we come back to Hamburg. Our only concern is about the breakfast where you only have the choice between a high priced full breakfast and an medium priced continental one. Unfortunately, picking some cereals and fruits was not considered part of the continental breakfast and thus would have been over priced. Therefore, we decided to have breakfast at another place nearby (Cafe Erste Liebe (First Love) which was very nice -- wonderful Espresso!).

Area recommendations
Harbour Area & St Pauli (restaurants and night life), area around Hamburg Main Station (restaurants & theatre), area around the hotel is good for shopping and some museums are nearby.
A Traveller from North West Great Britain
5.0
out of 5
Recommends this hotel
Posted 23 Nov 2010

“loved Hamburgh!”

hadn't even dreamed to love Hamburgh so much, but our experience was wonderful. Hotel was very comfy and convenient, the city is impressive. The New Conard restaurant is a real revelation. Will certainly go back there.

Area recommendations
Central part, for shopping
Dining
Try the New Conard. When there, order the duck dish. it is really spectacular the way they do it.
Toygun O from Ankara, Turkey
5.0
out of 5
Recommends this hotel
Posted 11 Aug 2010

“Whenever I go to Hamburg again, I surely will stay there”

Just one word: Thanks

Area recommendations
Fish Market in Sunday mornings, especially if your age is around 50. Then you may listen the good oldies and have a lot of beer.
Daniel W from Singapore
5.0
out of 5
Recommends this hotel
Posted 30 Jun 2010

“Great hotel”

This is a good 5 star hotel. Everything was nicely done and the staff was very nice. The information counter is as good as any tourist information. Breakfast was great in quality and service. The only downside is the price.

A Traveller
2.0
out of 5
Does not recommend this hotel
Posted 7 Jan 2010

“Memories of hard single beds”

We booked this hotel for a break over Christmas, arriving Christmas Eve. The hotel is large,modern and a little impersonal, to be expected in central Hamburg I guess. We fully expected the area to be quiet on what is a major holiday. Though we were a little surprised on arrival to find a large 4* establishment such as this operating on just a single receptionist, with no bar or food provision for that evening. We were tired and my partner was unwell, but we couldn't persuade the underemployed staff member to find even a sandwich, we were sent on a treck accross Hamburg at 9pm instead. Not a great start. The room was large and offered everything one would expect, no complaints on the space. The next problem came when we wanted to sleep - the so called kingsize double was actually two singles ... on wheels and subject to aparently random drift around the room. They were absolutely rock hard, harder than anything any much cheaper budget hotel has ever provided. Maybe this is common in Germany. Living in the room for five nights caused some sleep deprivation. A minor irritation was the evening maid service, guess you either love this or hate it, we felt like there was permanently someone trying to get in the room when it was occupied, hard to see the point of the service. We ended up feeling that this hotel would suit the overnight business traveller out working for 12 hour days better than us. It did have a very nice desk, should you bring your laptop.

A Traveller from Hertfordshire, England
5.0
out of 5
Recommends this hotel
Posted 22 Dec 2009

“Would return”

The Hotel staff were friendly and very helpful. Our room was really well positioned - quiet and overlooking the Christmas Market. Restarurant food was excellent. Plenty of choice for breakfast although a little pricy. Hotel drinks were rather expensive. Would return without question.

Area recommendations
We went to Hamburg for the Christmas markets and there was plenty of choice within walking distance.
A Traveller from U.K
5.0
out of 5
Recommends this hotel
Posted 22 Sep 2009

“Best hotel experience”

Absolutely fantastic. The staff are very courteous and friendly. Very close to train station which was useful in getting around the city. Hotel views are spectacular. Definetely 5 star class and highly recommended

A Traveller from Australia
5.0
out of 5
Recommends this hotel
Posted 28 Aug 2009

“Great!”

Can't fault it. Staff extremely helpful. Room was comfortable and clean. Location excellent.

Steigenberger Hotel Hamburg

Heiligengeistbruecke 4 Hamburg, 20459 Germany

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Nearby Points of Interest

  • St. Nikolai Church - 0.3 km / 0.2 mi
  • City Hall - 0.5 km / 0.3 mi
  • Rathausmarket - 0.5 km / 0.3 mi
  • St. Michaelis Church - 0.5 km / 0.3 mi
  • Hamburg Dungeon - 0.5 km / 0.3 mi
  • Miniatur Wunderland - 0.5 km / 0.3 mi
  • St. Catherine's Church - 0.6 km / 0.4 mi
  • St. Peter's Church - 0.7 km / 0.4 mi
  • Gansemarkt - 0.7 km / 0.5 mi
  • Elbe Philharmonic Hall - 0.8 km / 0.5 mi
  • Thalia-Theater - 0.8 km / 0.5 mi
  • Monkebergstrasse - 0.9 km / 0.5 mi
  • Laeiszhalle - 0.9 km / 0.6 mi
  • Hamburg Museum - 0.9 km / 0.6 mi
  • Hamburg State Opera - 0.9 km / 0.6 mi

Location Highlights

  • In city center
  • Water nearby

The preferred airport for Steigenberger Hotel Hamburg is Hamburg (HAM-Hamburg Airport) - 9.5 km / 5.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Hamburg, Germany (HAM-Hamburg Airport)

Area:

City Center, Hamburg, Germany: Set on the inner Alster Lake, Hamburg's centre is one kilometre from the harbour and warehouse district, currently undergoing renovation. Shopping is centred on Mönckebergstrasse and Neuer Wall. Towers dominate, including the huge city hall and the churches of St Peter, St Jacob, St Nikolai and St Michael. Art exhibitions can be found at the Kunsthalle, the Bucerius Forum and the Deichtorhallen.

Steigenberger Hotel Hamburg

Heiligengeistbruecke 4 Hamburg, 20459 Germany

Most recent booking for this hotel: less than 13 hours ago.
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