GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Standard Room (39qm)
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Superior Room (39qm)
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Superior Suite (71qm)
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Junior Suite (57qm)
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Deluxe Suite (87qm)
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Deluxe Room (44qm)
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Steigenberger Hotel Hamburg offers 233 spacious guestrooms. LCD televisions come with satellite channels, pay movies, and TV Internet access (surcharge). Wireless Internet access is available for a surcharge. Rooms also offer minibars and in-room safes. Bathrooms include shower/tub combinations, bathrobes, and makeup/shaving mirrors. The hotel provides nightly turndown service.
Room Amenities
Dining
CALLA - Gourmet restaurant serving dinner Tuesday – Saturday. Sophisticated European cuisine with a contemporary flair. Seasonal menus.
Bistro am Fleet - Regional and Mediterranean fare. Views of canal. Open kitchen. Waterfront terrace. Open daily, late morning till late night.
Restaurant am Fleet - Continental and buffet breakfasts.
Piano Bar - Lobby lounge with grand piano.
Recreation
Spa
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Steigenberger Hotel Hamburg
of guests recommend
out of 103 reviews
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Showing 1 - 10 results (of 103) · See more Steigenberger Hotel Hamburg reviews
“superb location, perfect front desk, lack in cleanness”
The location is immaculate, walking distance to the main tourist sites and shopping. Super helpful frontdesk, concierge, etc. nice restaurant with unspectacular menu despite very good quality. Small but very well equipped gym with a nice view over the city. Only shocker is the houskeeping. I hate to find hair and dental floss on the bathroom floor.
“Good quility hotel”
Good quility hotel with spa facility.
“well located and comfortable”
This hotel is well located in the center of Hamburg between Binnenalster and the Harbour Area. From here most places can be reached within short distances (either by walking or public transportation). The room was very big (by European standards), comfortable, and well maintained. Service was very friendly and helpful. The hotel bar is pleasant and has live piano music at nighttime. All in all we were very satisfied and will consider this hotel again when we come back to Hamburg. Our only concern is about the breakfast where you only have the choice between a high priced full breakfast and an medium priced continental one. Unfortunately, picking some cereals and fruits was not considered part of the continental breakfast and thus would have been over priced. Therefore, we decided to have breakfast at another place nearby (Cafe Erste Liebe (First Love) which was very nice -- wonderful Espresso!).
“loved Hamburgh!”
hadn't even dreamed to love Hamburgh so much, but our experience was wonderful. Hotel was very comfy and convenient, the city is impressive. The New Conard restaurant is a real revelation. Will certainly go back there.
“Whenever I go to Hamburg again, I surely will stay there”
Just one word: Thanks
“Great hotel”
This is a good 5 star hotel. Everything was nicely done and the staff was very nice. The information counter is as good as any tourist information. Breakfast was great in quality and service. The only downside is the price.
“Memories of hard single beds”
We booked this hotel for a break over Christmas, arriving Christmas Eve. The hotel is large,modern and a little impersonal, to be expected in central Hamburg I guess. We fully expected the area to be quiet on what is a major holiday. Though we were a little surprised on arrival to find a large 4* establishment such as this operating on just a single receptionist, with no bar or food provision for that evening. We were tired and my partner was unwell, but we couldn't persuade the underemployed staff member to find even a sandwich, we were sent on a treck accross Hamburg at 9pm instead. Not a great start. The room was large and offered everything one would expect, no complaints on the space. The next problem came when we wanted to sleep - the so called kingsize double was actually two singles ... on wheels and subject to aparently random drift around the room. They were absolutely rock hard, harder than anything any much cheaper budget hotel has ever provided. Maybe this is common in Germany. Living in the room for five nights caused some sleep deprivation. A minor irritation was the evening maid service, guess you either love this or hate it, we felt like there was permanently someone trying to get in the room when it was occupied, hard to see the point of the service. We ended up feeling that this hotel would suit the overnight business traveller out working for 12 hour days better than us. It did have a very nice desk, should you bring your laptop.
“Would return”
The Hotel staff were friendly and very helpful. Our room was really well positioned - quiet and overlooking the Christmas Market. Restarurant food was excellent. Plenty of choice for breakfast although a little pricy. Hotel drinks were rather expensive. Would return without question.
“Best hotel experience”
Absolutely fantastic. The staff are very courteous and friendly. Very close to train station which was useful in getting around the city. Hotel views are spectacular. Definetely 5 star class and highly recommended
“Great!”
Can't fault it. Staff extremely helpful. Room was comfortable and clean. Location excellent.
Showing 1 - 10 results (of 103) · See more Steigenberger Hotel Hamburg reviews
Heiligengeistbruecke 4 Hamburg, 20459 Germany
Nearby Points of Interest
Location Highlights
The preferred airport for Steigenberger Hotel Hamburg is Hamburg (HAM-Hamburg Airport) - 9.5 km / 5.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
City Center, Hamburg, Germany: Set on the inner Alster Lake, Hamburg's centre is one kilometre from the harbour and warehouse district, currently undergoing renovation. Shopping is centred on Mönckebergstrasse and Neuer Wall. Towers dominate, including the huge city hall and the churches of St Peter, St Jacob, St Nikolai and St Michael. Art exhibitions can be found at the Kunsthalle, the Bucerius Forum and the Deichtorhallen.
Heiligengeistbruecke 4 Hamburg, 20459 Germany
