Hamburg Hotel Guide - Spa Hotels in Hamburg, Germany

Hotel excellent presentation and comfortstaff very helpful However room allocation very poor effectively ground floor room looking at unattractive courtyard and directly into other rooms This having purchased a city view Price of a buffet breakfast at 30 euros (24 if pre booked) was outrageous when full buffet breakfasts can be taken in nearby restaurants in the 10-15 euro range No shower gel in the room Selection of teas in room not covering basic demands and not restocked Not obvious way to create a brightly lit room

We booked this hotel due to reading the good reviews. It did however, exceed our expectations. The staff were very supportive, amicable and well informed about Hamburg, they genuinely made us feel most welcome. The spacious room with kitchenette had a much appreciated Nespresso coffee maker, various teas and thoughtful extras, and the ample bathroom was simply delightful. Unfortunately there was not enough time for us to sample the hotel's leisure facilities this visit so we hope to next time.. Initially we had planned to visit Hamburg only once, but now we intend returning.

Largish hotel, need to find your way around, downside - no air con, best bit is breakfast buffet- enormous choice and all excellent. Only stayed one night but some good facilities for a longer stay on offer - spa, swimming pool. Very handy for Central Station as just across the road

We had a wonderful experience! The only negative thing I could think of is there is no air conditioning, and we had a couple of hot nights.

Excellent trendy boutique hotel. The restaurant was fantastic - food of very high standard and service second to none. All staff are very friendly and helpful. We have stayed at the hotel before and always exceeds our expectation.

Was here for a week (5 days) for a business trip in late August 2016. After two days of ordering room service for dinner the staff got to know me and offered to send up something from the hotel's restaurant instead of the regular room service menu. Such a nice gesture. There were several other little things the staff also did to make my stay excellent. In addition to the staff, the hotel is well situated downtown. It is in walking distance of many locations but also within a 5 minute walk of 2 subway lines and the central train station.

There is really little I can say about this hotel other than it was perfect. Room was excellent. Bed was great. Food was wonderful. Service was amazing and the staff caring. When I landed up at the hotel after a 10 hour flight I was about an hour early for check in and the front desk attendant seemed to genuinely feel bad that my room wasn't ready yet.

I thought the hotel had a great design and gym and spa facilities were very good. I would definitely stay in this hotel again should I visit Hamburg in the future.

Booked twin-bedded room with walk=in shower. My sister is handicapped. Given double bed with wet-room - take it or leave it.So much for booking in advance! Location fine! Only one expensive restaurant! Plenty of reasonably priced restaurants nearby. 10-minute walk to centre of city. No supermarket nearby but plenty of small food shops.

We were staying with our children and the hotel didn't really cater for them. They had to share a sofa bed which was annoying. There wasn't anything for them to watch in tv and when I paid €18 for the movies for the day it didn't even work. People staying next door seemed to be having a party one night and I called reception, when they came up they seemed to be having a laugh and a joke with them. It was very clean and smart though.