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Comfortable, convenient very soft cosy bed with cloud-like mattress. Loved the Christmas decorations. Everything you need for breakfast
Arrived at this 5 star hotel and given our room key, we went to the 3rd floor and was unable to get in the room after trying for 10 mins, eventualy someone came to the door and asked why we were trying to get into there room. We then went back to reception to be told sorry, they then gave us another ...
This is by far and away our favourtie hotel in Hamburg. The staff are incredible - friendly, attentive, professional and warm - and the hotel itself is fantastic. One tip - make sure you get a room with a bath! My husband and I would both recommend paying for the breakfast - it is out of this world! ...
It was amazing as always expected to be all the times when ever i come back to this Hotel i get the same high quality attention & services
This hotel was very close to the train station and many of the beautiful christmas markets and centre of shopping. It had an amazing christmas tree and open fire and lobby. It spa was very nice a quiet space to relax and renue. We enjoyed our stay here
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