Located close to Prototyp Auto Museum and German Customs Museum, Best Western Plus Hotel Böttcherhof provides a terrace, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. The on-site restaurant, Restaurant Johann's, features international cuisine. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Located in Hamburg-Mitte, a neighbourhood in Hamburg, Best Western Plus Hotel Böttcherhof is near a metro station. German Customs Museum and Prototyp Auto Museum are cultural highlights, and travellers looking to shop may want to visit Fish Market. Looking to enjoy an event or a match while in town? See what's going on at Elbe Philharmonic Hall. Visit our Hamburg travel guide
Woehlerstrasse 2, Hamburg, HH, 22113
What's nearby
Miniatur Wunderland
16 min drive - 4.9 miles
Blohms Park
5 min drive - 1.2 miles
Martinskirche
5 min drive - 1.2 miles
Theater in der Washingtonallee
6 min drive - 1.4 miles
Horner Rennbahn
6 min drive - 1.6 miles
Getting around
Horner Rennbahn S-Bahn
3 min drive
Hasselbrook Station
6 min drive
Hannover (HAJ)
97 min drive
Restaurants
SUBWAY
3 min drive
Schato Shisha
19 min walk
Hardal
3 min drive
Meram
3 min drive
McDonald's
3 min drive
About this property
Best Western Plus Hotel Böttcherhof
Luxury hotel near Hamburg City Hall
Located close to Prototyp Auto Museum and German Customs Museum, Best Western Plus Hotel Böttcherhof provides a terrace, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. The on-site restaurant, Restaurant Johann's, features international cuisine. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
A 24-hour front desk, luggage storage and massage treatment rooms
Newspapers in the reception, meeting rooms and multilingual staff
Guest reviews give good marks for the overall condition
Room features
All 164 rooms have comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
Bathrooms with hairdryers
81-cm flat-screen TVs with cable channels
Wardrobes/cupboards, electric kettles and heating
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: GreenSign Hotel. For more information on what this certification requires and verifies, please visit their website.
Is Best Western Plus Hotel Böttcherhof pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Best Western Plus Hotel Böttcherhof?
As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Böttcherhof on 22 Nov 2026 start from £89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Best Western Plus Hotel Böttcherhof?
Self-parking is available for EUR 18 per day.
What time is check-in at Best Western Plus Hotel Böttcherhof?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Best Western Plus Hotel Böttcherhof?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Best Western Plus Hotel Böttcherhof located?
Located in Hamburg-Mitte, this luxury hotel is within 6 mi (10 km) of German Customs Museum, Hamburg City Hall and Prototyp Auto Museum. Hamburg Dungeon and HafenCity InfoCenter are also within 6 mi (10 km). Legienstrasse U-Bahn is 21 minutes by foot and Horner Rennbahn S-Bahn is 23 minutes.
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Reviews
Best Western Plus Hotel Böttcherhof Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
6.2
Location
8.8
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 336 out of 567 reviews
10 - Excellent
336
Rating 8 - Good. 185 out of 567 reviews
8 - Good
185
Rating 6 - Okay. 22 out of 567 reviews
6 - Okay
22
Rating 4 - Poor. 10 out of 567 reviews
4 - Poor
10
Rating 2 - Terrible. 14 out of 567 reviews
2 - Terrible
14
Reviews
Verified review
8/10 Good
Steven
18 Dec 2025
The room was very nice and spacious.
Breakfast was outstanding and great quality.
The hotel is very comfortable, quiet and away from the noise.The check-in process was very quick.The receptionist Ibrahim Fouda was smiling, friendly, and so cooperative
We arrived very late and the stuff was very rude. Not service minded at all. We asked if it was free to park on the street and only thing he said "why should I know?"
Everything was perfect except for the location! Be aware if you don't have a car. I paid a lot of money for the taxi. The nearer metro station is 30 minutes on a walk
The hotel is very good and comfortable
Rude staff, refused check-in on the grounds of no payment even though full payment had been made. Room not cleaned properly, toilet still dirty, shower had mould in it.
Will not stay at this or any other Best Western again.
What a nightmare stay! The entire place reeks of cigarette smoke. The staff were incredibly rude, hostile even. Also, check your bill, they tried to charge me for several additional services. The hotel maids kicked me out before checkout time, because they wanted to finish early. The area is a dangerous area. I would stay anywhere else, if I were to visit again. Even a cardboard box would be nicer than this place.
We checked in at 1 am, after our flight was delayed and driving 6 h . The night desk staff said “ we have no rooms for you since you arrived late,” I informed him that I had a reservation and room was prepaid. He laughed and said
“ I was just joking!”
This was unprofessional and inappropriate. He then said free breakfast is available from 6 to 10 am.
When we check out , the front desk staff said breakfast is 19 euros. I informed her that I was told it was free.
She said it’s not and would not waive the charges.
very nice hotel with an excellent restaurant in a very strange area!
As a regular Best Western guest I always book them for a pretty much guaranteed great stay.
However this stay was entirely ruined by the deputy manager who apparently had a bee in his bonnet!!
The manner that we were shouted at due to a mix up regarding check out that was nothing to do with us. The manager shouted at us demanding that we can’t leave without paying, Even though we were not totally leaving the hotel simply going for a breath of fresh air outside. The manager was totally out of order as there was no way we were going to “run away without paying” as the hotel had all of our suitcases and luggage, Even my wallet, Passport and £1000+ of work equipment.
A total moron of a manager, We wouldn’t stay again with this exact hotel which is a shame as it’s very good otherwise. A formal complaint will be made to Best Western Hotel Group. I can only imagine that we were treated in this way due to being British visitors.
Fantastisk lækkert hotel - helt nyrenoveret med hyggelig bar og restaurant, som laver virkelig lækker mad, og har et stort udvalg af vine, drinks mv. Også lækker morgenmadsbuffet, med alt hvad hjertet begærer.