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Pool
Terrace/patio
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe

Guest reviews

4.7/5 Exceptional
260 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationJenischpark3 min drive
Popular LocationBarclaycard Arena10 min drive
Popular LocationVolksparkstadion17 min drive
AirportHamburg (HAM)28 min drive

Choose dates to view prices

  • Superior Single Room

    Room amenities

    • 290 sq ft
    • Sleeps 1
    • 1 Queen Bed
    More detailsSuperior Single Room
  • Deluxe Double Room, 1 Bedroom

    Room amenities

    • 355 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Double Room, 1 Bedroom
  • Junior Suite

    Room amenities

    • 592 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Suite

    Room amenities

    • 646 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite
  • Elbroom

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsElbroom
  • Deluxe Double Room, 1 Bedroom, Garden View

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Double Room, 1 Bedroom, Garden View

About this area

Hamburg

Located in Hamburg's Altona neighbourhood, Hotel Louis C. Jacob is in the suburbs and on the waterfront. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jenischpark and Stadtpark. Travelling with kids? Don't miss Hamburger Dom and Hagenbeck Zoo.

Visit our Hamburg travel guide
Map
Popular Location

What's nearby

  • Jenischpark - 3 min drive
  • Barclaycard Arena - 10 min drive
  • Theatre Neue Flora - 11 min drive
  • Volksparkstadion - 17 min drive
  • U-Boat U-434 Museum - 20 min drive

Getting around

  • Eidelstedt Station - 10 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Hamburg (HAM) - 28 min drive

Restaurants

  • Jacobs Restaurant — 1 min walk
  • Kleines Jacob — 1 min walk
  • Jacobs Restaurant - 1 min walk
  • Weinwirtschaft Kleines Jacob - 1 min walk
  • Dat Backhus - 3 min walk

About this property

Hotel Louis C. Jacob

Family-friendly Hamburg hotel in Altona, near Jenischpark
Along with 2 restaurants, this hotel has a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 84 rooms feature thoughtful touches such as espresso makers and pillow menus, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. Guests will also find pillowtop, separate sitting areas and 24-hour room service.
Hotel Louis C. Jacob offers 84 forms of accommodation with minibars and espresso makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Louis C. Jacobs Spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free nearby parking
Self parking: EUR 25 per night
Valet parking: EUR 25 per night
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Return train station shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 35 for adults and EUR 16 for children
2 restaurants
1 bar
24-hour room service

Things to do

24-hour fitness centre
Full-service spa
Sauna

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
German

Business services

6 meeting rooms
Business centre
Conference centre

Outdoors

Garden
Terrace

Spa

Massages
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

More

Designated smoking areas
Fireplace in reception

Room amenities

Bedroom

Blackout drapes/curtains
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hairdryer
Towels

Entertainment

Flat-screen TV
Premium channels
Satellite channels

Food and drink

Espresso maker
Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 28 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 46.0 per day.

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night
  • Resort fee (June-December): EUR 4.9 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 35 for adults and EUR 16 for children (approximately)
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self-parking fee: EUR 25 per night
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 28 per pet, per night
  • Rollaway bed fee: EUR 46.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

We should mention

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at Hotel Louis C. Jacob and receive a full refund?
Yes, Hotel Louis C. Jacob offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Louis C. Jacob cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 28 per pet, per night.
How much is parking at this hotel?
Self-parking is available for EUR 25 per night. Valet parking is available for EUR 25 per night. There is free parking nearby.
What time is check-in at this property?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 120 per vehicle, one-way, applies.
Where is this hotel located?
This family-friendly Hamburg hotel is located on the boardwalk, within 3 mi (5 km) of Jenischpark, Airbus Site Funkenwerder and Elbe Shopping Mall. Elbstrand and Trabrennbahn Hamburg Bahrenfeld are also within 3 miles (5 km). Hochkamp S-Bahn is 15 minutes by foot and Klein Flottbek S-Bahn is 20 minutes.

Guest reviews

Overall score and ratings for Hotel Louis C. Jacob

4.7
Exceptional
5 - Excellent
202
4 - Good
37
3 - Okay
17
2 - Mediocre
3
1 - Poor
1
4.8
Cleanliness
4.8
Service and Staff
4.9
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are top notch! We felt like guests in a home! Thank you!

Stayed 2 nights in Jan 2020

3/5

  • Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great classic hotel

    Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently I didn’t realize I could open the windows. Lovely staff, will definitely be back!

    Stayed 1 night in Sep 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service
    A dramatic decline in service.

    We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere. Lack of service staff available also meant you had to wait so long to order drinks in the outside area. On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.

    Stayed 3 nights in Aug 2019
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