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Hotel Louis C. Jacob

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Pool
Terrace/patio
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Hotel Louis C. Jacob

Hotel Louis C. Jacob

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Hand sanitiser provided
  • Social distancing

Explore the area

  • Popular LocationJenischpark3 min drive
  • Popular LocationLoki Schmidt Garden4 min drive
  • Popular LocationAirbus Site Funkenwerder20 min drive
  • AirportHamburg (HAM)26 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sun, Nov 01 2020 - Thu, Jul 01 2021.

About this area

Hamburg

Located in Hamburg's Altona neighbourhood, Hotel Louis C. Jacob is in the suburbs and on the waterfront. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jenischpark and Stadtpark. Travelling with kids? Don't miss Hamburger Dom and Miniatur Wunderland.
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Popular Location

What's nearby

  • Jenischpark - 3 min drive
  • Loki Schmidt Garden - 4 min drive
  • Elbstrand - 4 min drive
  • Trabrennbahn Hamburg Bahrenfeld - 8 min drive
  • Airbus Site Funkenwerder - 20 min drive

Getting around

  • Hamburg-Altona Station - 10 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • Jacobs Restaurant — 1 min walk
  • Kleines Jacob — 1 min walk
  • Rupertis - 9 min walk
  • Restaurant Engel - 16 min walk
  • Dübelsbrücker Kajüt - 17 min walk

About this property

Hotel Louis C. Jacob

Family-friendly Hamburg hotel in Altona, near Jenischpark
Along with 2 restaurants, this hotel has a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 84 rooms feature thoughtful touches such as espresso makers and pillow menus, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. Guests will also find pillowtop beds, sitting areas and 24-hour room service.
Hotel Louis C. Jacob offers 84 forms of accommodation with minibars and espresso makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Louis C. Jacobs Spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 25 per night)
  • Valet parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 35 for adults and EUR 16 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Sauna

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • Business centre
  • Conference centre
  • Meeting rooms 6

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 November 2020 to 1 July 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 28 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 46.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 35 for adults and EUR 16 for children (approximately)
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self-parking fee: EUR 25 per night
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 28 per pet, per night
  • Rollaway bed fee: EUR 46.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 202 out of 265 reviews
5 - Excellent 76%
Rating 4 - Good. 40 out of 265 reviews
4 - Good 15%
Rating 3 - Okay. 19 out of 265 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 265 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 265 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are top notch! We felt like guests in a home! Thank you!
Stayed 2 nights in Jan 2020

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Stayed 1 night in Sep 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great classic hotel
Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently I didn’t realize I could open the windows. Lovely staff, will definitely be back!
Stayed 1 night in Sep 2019

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A dramatic decline in service.
We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere. Lack of service staff available also meant you had to wait so long to order drinks in the outside area. On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.
Stayed 3 nights in Aug 2019