Steigenberger Hotel Hamburg

Photo gallery for Steigenberger Hotel Hamburg

Primary image
Minibar, in-room safe, desk, soundproofing
View from room
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Steigenberger Hotel Hamburg

Steigenberger Hotel Hamburg

5.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Heiligengeistbruecke 4, Hamburg, HH, 20459

Explore the area

  • Popular LocationMiniatur Wunderland10 min walk
  • Popular LocationReeperbahn13 min walk
  • Popular LocationElbe Philharmonic Hall17 min walk
  • AirportHamburg (HAM)29 min drive

Choose dates to view prices

About this area

Hamburg

Located in Hamburg City Center neighbourhood, Steigenberger Hotel Hamburg is connected to a shopping centre. St. Michaelis Church and St. Nikolai Church are notable landmarks, and travellers looking to shop may want to visit Bleichenhof-Passage Hamburg and Neuer Wall. Don't miss out on a visit to Hamburger Dom. Take the opportunity to explore the area for water adventures such as sailing. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • International Baptist Church of Hamburg - 3 min walk
  • Bleichenhof-Passage Hamburg - 5 min walk
  • Miniatur Wunderland - 10 min walk
  • Reeperbahn - 13 min walk
  • Elbe Philharmonic Hall - 17 min walk

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Hamburg Dammtor Station - 17 min walk
  • Hamburg Airport (HAM) - 29 min drive

Restaurants

  • Rheinische Republik - 2 min walk
  • Karlsons - 4 min walk
  • La Locanda - 5 min walk
  • Edelcurry - 5 min walk
  • Public Coffee Roasters - 5 min walk

About this property

Steigenberger Hotel Hamburg

5-star luxury hotel connected to the convention centre in Hamburg City Center
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. 49-inch LED televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 26.00 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 31.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Saal

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Meeting rooms - 10

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 8 September 2021 to 14 October 2022 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Exterior
  • Front desk
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 31.00 per person (approximately)
  • Self-parking fee: EUR 26.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 476 out of 1004 reviews
5 - Excellent 47%
Rating 4 - Good. 379 out of 1004 reviews
4 - Good 38%
Rating 3 - Okay. 105 out of 1004 reviews
3 - Okay 10%
Rating 2 - Poor. 32 out of 1004 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 1004 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff were polite and helpful. Rooms were clean and nice.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an unbelievable breakfast
Stayed 2 nights in Jul 2022

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
New clean room TV good, no glasses for Champagne Scrambled egg was solid
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Being under renovation the experience for the price was .... underwhelming. Appreciate that the work needs to be done and to ask the customenr to carry some of the burdenn....
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location. Super friendly and helpful staff and very comfortable room.
Stayed 3 nights in Apr 2022