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View from Room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
View from Room

Guest reviews

4.5/5 Wonderful
930 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationOperettenhaus4 min walk
Popular LocationSt. Pauli Piers11 min walk
Popular LocationHamburger Dom12 min walk
AirportHamburg (HAM)34 min drive

Choose dates to view prices

  • Extra-Extra-Large Room

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExtra-Extra-Large Room
  • Large Room

    4.7/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsLarge Room
  • Medium Room

    4.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsMedium Room
  • Extra-Large Room

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExtra-Large Room
  • Studio

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStudio
  • Loft

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsLoft

About this area

Hamburg

Located in Saint Pauli neighbourhood, east Hotel Hamburg is connected to a shopping centre. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing.

Visit our Hamburg travel guide
Map
Popular Location

What's nearby

  • Operettenhaus - 4 min walk
  • St. Pauli Piers - 11 min walk
  • Hamburger Dom - 12 min walk
  • U-Boat U-434 Museum - 15 min walk
  • Fish Market - 19 min walk

Getting around

  • Holstenstraße Station - 3 min drive
  • St. Pauli U-Bahn - 5 min walk
  • Hamburg (HAM) - 34 min drive

Restaurants

  • East Restaurant — 1 min walk
  • Maharaja - 1 min walk
  • East Restaurant - 1 min walk
  • Mexiko Strasse - 1 min walk
  • Lieblings Eis - 1 min walk

About this property

east Hotel Hamburg

4.5-star luxury hotel connected to the convention centre in Saint Pauli
A full-service spa, a restaurant and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a coffee shop/café and a sauna are on-site. All 129 rooms offer thoughtful touches such as bathrobes and slippers, along with free WiFi, free wired Internet and iPod docking stations. Guests will also find minibars, room service (during limited hours) and premium bedding.
East Hotel Hamburg offers 129 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Body & Soul has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 18 per day
  • Electric car charging station
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11 AM on weekdays and 7 AM–1 PM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2153 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 4 PM and noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 59.00 per vehicle (one way)
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-out is available

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

East Hotel Hamburg
east Hotel Hamburg Hotel
East Hamburg
east Hotel Hamburg Hamburg
east Hotel Hamburg Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at east Hotel Hamburg and receive a full refund?
Yes, east Hotel Hamburg offers free cancellation on select room rates, because flexibility matters! Please refer to east Hotel Hamburg cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at east Hotel Hamburg?
As of 11 Aug 2020, prices found for a 1-night stay for 2 adults at east Hotel Hamburg on 16 Aug 2020 start from £115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is east Hotel Hamburg pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per day.
How much is parking at east Hotel Hamburg?
Self-parking is available for EUR 18 per day.
What time is check-in at this property?
Check-in is from 4 PM to noon.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 59.00 per vehicle, one way, applies.
Where is east Hotel Hamburg located?
This family-friendly Hamburg hotel is located in the entertainment district, just steps away from Panopikum and Reeperbahn. Operettenhaus and St. Pauli Piers are also within 15 minutes. St. Pauli U-Bahn is only a 5-minute walk and Reeperbahn S-Bahn is 10 minutes.

Guest reviews

Overall score and ratings for east Hotel Hamburg

4.5
Wonderful
5 - Excellent
582
4 - Good
263
3 - Okay
54
2 - Mediocre
16
1 - Poor
15
4.6
Cleanliness
4.3
Service and Staff
4.6
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, room comfort

Service at bar was not good very slow

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Room comfort

Air con didn't work despite being moved to 2 different rooms and complaining. Was sleeping in a sauna/frozen with the window opened! Otherwise a lovely hotel.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice designer hotel

The interior design of this hotel is amazing. The breakfast/dining area is one of a kind. The room was very fancy, modern and spacious. In some areas design is in the way of functionality, for instance the sink takes some getting used to. The double sized bath tub was great. For €29 you can order a bubble bath which comes with a drink for two. If you are looking for a nice get-away in Hamburg, pick this hotel, which is only one block off of the heart of the Reeperbahn, Hamburg’s nightlife and entertainment district.

Stayed 1 night in Dec 2019