east Hotel Hamburg

Photo gallery for east Hotel Hamburg

Reception
View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of east Hotel Hamburg

east Hotel Hamburg

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Simon-von-Utrecht-straße 31, Hamburg, HH, 20359

Explore the area

  • Popular LocationOperettenhaus4 min walk
  • Popular LocationSt. Michaelis Church13 min walk
  • Popular LocationFish Market14 min walk
  • AirportHamburg (HAM)29 min drive

Choose dates to view prices

About this area

Hamburg

Located in Hamburg-Mitte neighbourhood, east Hotel Hamburg is connected to a shopping centre. Operettenhaus and Grosse Freiheit are cultural highlights, and some of the area's activities can be experienced at St. Pauli Piers and Hamburg Cruise Center. Travelling with kids? Consider Hagenbeck Zoo and Rickmer Rickmers. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing.

What's nearby

  • Operettenhaus - 4 min walk
  • Hans-Albers-Platz - 7 min walk
  • St. Pauli Piers - 11 min walk
  • St. Michaelis Church - 13 min walk
  • Fish Market - 14 min walk

Getting around

  • St. Pauli U-Bahn - 4 min walk
  • Sternschanze Station - 20 min walk
  • Hamburg Airport (HAM) - 29 min drive

Restaurants

  • Café Miller - 2 min walk
  • Man Wah - 3 min walk
  • Mimosa - 4 min walk
  • Cafe May - 4 min walk
  • Freudenhaus - 4 min walk

About this property

east Hotel Hamburg

4.5-star luxury hotel connected to the convention centre in Hamburg-Mitte
A full-service spa, a restaurant and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a 24-hour business centre are on-site.
East Hotel Hamburg offers 129 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include dressing gowns, slippers and hairdryers. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, body & soul. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends: EUR 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • East Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (2153 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 35 per person (approximately)
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

East Hamburg
East Hotel Hamburg
east Hotel
east Hotel Hamburg Hotel
east Hotel Hamburg Hamburg
east Hotel Hamburg Hotel Hamburg

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 641 out of 1002 reviews
5 - Excellent 64%
Rating 4 - Good. 280 out of 1002 reviews
4 - Good 28%
Rating 3 - Okay. 53 out of 1002 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 1002 reviews
2 - Poor 1%
Rating 1 - Terrible. 14 out of 1002 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and great hotel
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 3 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service!
Nice stay in a modern hotel.
Stayed 2 nights in Aug 2021

3/5 Okay

Stayed 1 night in Dec 2020