photo by

Popular places to see in the area
Map Esplanade 12 Hamburg HH 20354 Germany 020 3564 5165

Get an overview of this hotel3.5-star Hamburg hotel in Neustadt, near Hamburger Kunsthalle

Collecting Nectar Points

Popular property highlights

Free breakfast
Pets allowed
Free WiFi
Restaurant
Laundry facilities

Location

Located in Neustadt, this hotel is within a 15-minute walk of Casino Esplanade, Hamburger Kunsthalle and Hamburg City Hall. Moenckebergstrasse and St. Michaelis Church are also within 1 mile (2 km).

Hotel features

A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, dry cleaning and laundry facilities.

Room amenities

All 108 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Guests will also find room service (during limited hours), safes and phones.

Hotel Alster-Hof

Esplanade 12 Hamburg HH 20354

Renovations & Closures

The property is closed between 23 ??? and 2 January.

Hotel Amenities

Hotel Amenities

Hotel Alster-Hof features a sauna and a fitness centre. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Hamburg's hotel also offers multilingual staff, complimentary newspapers in the lobby and on-site laundry facilities.

  • Safe-deposit box at front desk 
  • Bar/lounge 
  • Luggage storage 
  • Lift 
  • Hair salon 
  • Fitness facilities 
  • 24-hour front desk 
  • Free breakfast 
  • Laundry facilities 
  • Porter 
  • Restaurant 
  • Total number of rooms - 108 
  • Television in common areas 
  • Number of floors - 7 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Number of buildings/towers - 1 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Bathtub or shower 
  • Blackout drapes/curtains 
  • Free toiletries 
  • Desk 
  • Daily housekeeping 
  • Hypo-allergenic bedding available 
  • Free WiFi 
  • Satellite TV service 
  • Flat-panel TV 
  • Minibar 
  • Private bathroom 
  • Phone 
  • Room service (limited hours) 
  • Heating 
  • In-room safe 
  • HDTV 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Hotel Alster-Hof has a restaurant on-site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Sailing nearby 

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of EUR 9.00 per pet, per night.
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cots (infant beds) available
24-hour check-in

Fees

A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Pet fee: EUR9.00 per pet, per night
  • Late check-out fee: EUR30
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Alster-Hof Hamburg
  • Hotel Alster-Hof
  • Alster-Hof Hamburg
  • Alster-Hof
  • Alster Hof Hotel Hamburg
  • Alster Hof Hamburg

We should mention

One child aged 12 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.


Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review