Title: Hotel Alster-Hof Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Alster-Hof Pet-friendly hotel connected to the convention centre in Hamburg with a sauna ![View from property](https://images.trvl-media.com/lodging/1000000/50000/45200/45144/c103f79f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/45200/45144/6d12680a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/50000/45200/45144/cb5fea41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/50000/45200/45144/ac867d48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/45200/45144/0634dd15.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff. 8.6 Excellent ## Popular amenities - Bar - Gym - Room service - Housekeeping - 24/7 front desk - Laundry £126 includes taxes & fees 29 Oct - 30 Oct ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=45144&PinnedHotelID=45144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=45144&PinnedHotelID=45144&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=45144&PinnedHotelID=45144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=45144&PinnedHotelID=45144&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=45144&PinnedHotelID=45144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=45144&PinnedHotelID=45144&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=45144&PinnedHotelID=45144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=45144&PinnedHotelID=45144&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/45200/45144/075ad7ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 9 reviews ### Highlights Heating HDTV Hypo-allergenic bedding Blackout curtains Private bathroom Minibar Satellite channels In-room safe - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/45200/45144/55a6d046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.8 Excellent 52 reviews ### Highlights Heating Free rollaway/extra beds HDTV Hypo-allergenic bedding Blackout curtains Private bathroom Minibar Satellite channels - 151 sq ft - Sleeps 1 - 1 Single Bed ![Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/50000/45200/45144/d18157bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 8.6 Excellent 18 reviews ### Highlights Heating Free rollaway/extra beds HDTV Hypo-allergenic bedding Blackout curtains Private bathroom Minibar Satellite channels - 215 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/6300/6219/e9d40d6e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Hamburg - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Hotel-Alster-Hof.h45144.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Hotel-Alster-Hof.h45144.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.55777%2C9.99110&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BlMZHN0yKEXhOgdWt5P7zoBh4n4=) Esplanade 12, Hamburg, HH, 20354 #### What's nearby - Hamburg City Hall - 10 min walk - 0.6 miles - Hamburg Messe and Congress - 16 min walk - 0.9 miles - Miniatur Wunderland - 3 min drive - 1.2 miles - Reeperbahn - 3 min drive - 1.3 miles - Elbe Philharmonic Hall - 3 min drive - 1.4 miles #### Getting around - Stephansplatz U-Bahn - 1 min walk - Hamburg Dammtor Station - 6 min walk - Hamburg Airport (HAM) - 33 min drive #### Restaurants - ‪Hofbräu Wirtshaus Esplanade - ‬3 min walk - ‪Campus Suite - ‬2 min walk - ‪Casino Esplanade - ‬2 min walk - ‪L’Osteria - ‬4 min walk - ‪Jim Block Dammtor - ‬4 min walk ## About this property ### Hotel Alster-Hof Hotel near Reeperbahn Close to Miniatur Wunderland, Hotel Alster-Hof provides a hair salon, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a restaurant, guests can connect to free in-room WiFi. Additional perks include: - A TV in reception, luggage storage and a 24-hour front desk - A front desk safe, a porter/bellboy and a lift - Smoke-free property, concierge services and free newspapers - Guest reviews give top marks for the helpful staff Room features All 108 rooms have amenities, such as free WiFi, safes and minibars. Guests reviews speak well of the clean rooms at the property. Extra conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - HDTVs with satellite channels - Heating, daily housekeeping and desks ## Similar properties ![Comfort Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/190000/181700/181659/53f2e48e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fürst Bismarck Hamburg City Center - Pet-friendly - Free WiFi - Breakfast available - Business services 8.6 Excellent 1,014 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=181659&PinnedHotelID=181659&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/1000000/20000/12600/12511/ccec7c5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Hamburg Hamburg City Center - Spa - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,203 reviews £109 includes taxes & fees 2 Nov - 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24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Accessibility - Lift ### More - 1 building - 7 floors - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: EUR 50 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from 17 March 2025 to 1 November 2025 (completion date subject to change). The following areas are affected: - Bar/lounge - Dining venue - Fitness facilities - Lobby During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 9.00 per pet, per night Service animals are welcome, and are exempt from fees 1 total pets ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: EUR 4.80 per person, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 9.00 per pet, per night - Service animals are exempt from fees - Late check-out fee: EUR 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars. ### Property is also known as Alster-Hof Alster-Hof Hamburg Alster-Hof Hotel Hotel Alster-Hof Hotel Alster-Hof Hamburg Alster Hof Hamburg Alster Hof Hotel Hamburg Hotel Alster-Hof Hotel Hotel Alster-Hof Hamburg Hotel Alster-Hof Hotel Hamburg ## Frequently asked questions ### Is Hotel Alster-Hof pet-friendly? > Yes, this property allows pets (limit 1 total). There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at Hotel Alster-Hof? > As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Alster-Hof on 29 Oct 2025 start from £125.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hamburg-Hotels-Hotel-Alster-Hof.h45144.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Hotel Alster-Hof? > Check-in start time: 2:00 PM; check-in end time: midnight. ### What time is check-out at Hotel Alster-Hof? > Checkout is at noon. Late checkout is available for EUR 50 (subject to availability). ### Where is Hotel Alster-Hof located? > Located in Hamburg City Center, this hotel is within a 15-minute walk of Inner Alster Lake and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 2 miles (3 km). Stephansplatz U-Bahn is only a 2-minute walk and Gaensemarkt U-Bahn is 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Alster-Hof Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 434 8 - Good 459 6 - Okay 88 4 - Poor 18 2 - Terrible 4 ### 10/10 Excellent #### Jasmin 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, comfortable beds, really nice staff, and so I had a great stay with my family. ##### Jasmin Stayed 1 night in Aug 2025 ### 6/10 Okay #### Takashi 15 Aug 2025 Liked: Cleanliness, staff & service Good hotel ##### Takashi Stayed 1 night in Aug 2025 ### 10/10 Excellent #### B 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Convent area to tourist ##### B Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Bent 23 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel with good location Nice hotel with good location ##### Bent Stayed 1 night in May 2025 ### 10/10 Excellent #### Ivana 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was such amazing stay in the hotel. Room was big and clean, and there is the best staff I've ever experienced in a hotel! Everyone was so helpful and friendly, especially the head waiter at the breakfast - what a lovely person! The location is perfect, very close to everywhere, well connected with public transport and many shopping options around. Thank you so much, I will definitely come back. ##### Ivana Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mona 16 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay near everything. ##### Mona Stayed 2 nights in Nov 2024 ### 8/10 Good #### Alfredo 16 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel ##### Alfredo Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Masaki 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It located near the station and the opera house. It is very convenient. ##### Masaki Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Joe 22 Mar 2025 Liked: Amenities What a stunning old world hotel. Perfect position in Hamburg with classic rooms ##### Joe Stayed 1 night in Mar 2025 ### 8/10 Good #### Arthur 7 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities The location was perfect for touring or finding a quiet lovely spot to rest in. ##### Arthur Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Stephen 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a suite with a wonderful skyline view on the top floor of the hotel. The room was spacious, clean, and modern. Nice breakfast. Excellent location near the train station and walkable distance for most attractions of the city. Highly recommend booking a top floor suite at this hotel. ##### Stephen Stayed 1 night in Jun 2025 ### 6/10 Okay #### Stephen 29 Aug 2025 Liked: Cleanliness, staff & service Plus side. Location. Clean and safe. Downside: dated rooms. Breakfast options limited. Rooms decent. Some road noise and the maid likes to start her work at 7am!! Very convenient though. Be careful, windows open wide and be careful with small children. Seems like it is being updated so will Improve. ##### Stephen Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### KIYOSHI 25 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facility looks old but has been renovated and the rooms are very clean. Breakfast is good and location is great. ##### KIYOSHI Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Keith 18 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent value ##### Keith Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Victoria 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I was doing the Ironman in Hamburg. The hotel was super clean and the staff were amazing however its opposite a casino and the rooms facing the casino are very loud with music. So you have to have the window shut. And there is no aircon so super hot. ##### Victoria Stayed 1 night in May 2025 ### 10/10 Excellent #### Peder 9 Feb 2025 Z ##### Peder Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Sharon 4 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### German Unity Day parkrun trip The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again. ##### Sharon Stayed 2 nights in Oct 2024 ### 6/10 Okay #### gloria 24 Jul 2024 Liked: Staff & service The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional. ##### gloria Stayed 1 night in Jul 2024 ### 8/10 Good #### Astrid 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again. ##### Astrid Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Richard 17 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I left behind a valuable object, and when I realized it, I immediately emailed the Alster to arrange to have it sent to me at a later destination. When I arrived, it was waiting for me! ##### Richard Stayed 1 night in Sep 2024 ### 8/10 Good #### Gabriele 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gutes Preis/Leistungsverhältnis, gute Lage, nettes Personal. Zimmer in Ordnung. ##### Gabriele Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Martina 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mitarbeiter alle sehr freundlich und hilfsbereit. Frühstück gut. Sehr gute Lage zum Kongresszentrum. U-Bahn -> direkte Anbindung. War alles top! ##### Martina Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Simon 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Zimmer war riesig. Das Personal sehr nett. Das Frühstück war üppig und lecker. Das Hotel hat uns gut gefallen. ##### Simon Stayed 1 night in Sep 2025 ### 8/10 Good #### Nele 10 Sept 2025 Liked: Cleanliness, staff & service ##### Nele Stayed 1 night in Sep 2025 ### 8/10 Good #### Sandra 7 Sept 2025 Liked: Cleanliness, staff & service Das Zimmer war sauber und absolut Zweckmäßig, jedoch nicht optisch mehr zeitgemäß , Personal freundlich Frühstück war ok ##### Sandra Stayed 2 nights in Sep 2025