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Indoor pool, pool loungers
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk

Guest reviews

4.3/5 Excellent
968 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationHamburg State Opera4 min walk
Popular LocationHamburg City Hall7 min walk
Popular LocationMoenckebergstrasse9 min walk
AirportHamburg (HAM)29 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 581 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking
  • Executive Studio, 1 Double Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 516 sq ft
    • Sleeps 4
    • 1 Double Bed
    More detailsExecutive Studio, 1 Double Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking (Executive Lounge Access)

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 2 Double Beds
    More detailsExecutive Room, 2 Double Beds, Non Smoking (Executive Lounge Access)

About this area

Hamburg

Located in Hamburg's Neustadt neighbourhood, Hamburg Marriott Hotel is in the city centre and near a metro station. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Our guests appreciate the hotel's central location.
Visit our Hamburg travel guide
View in a map
Popular Location

What's nearby

  • Hamburg State Opera - 4 min walk
  • Hamburg City Hall - 7 min walk
  • Moenckebergstrasse - 9 min walk
  • Hamburger Dom - 13 min walk
  • St. Michaelis Church - 14 min walk

Getting around

  • Gaensemarkt U-Bahn - 2 min walk
  • Hamburg Dammtor Station - 8 min walk
  • Hamburg (HAM) - 29 min drive

Restaurants

  • Cast Iron Grill — 1 min walk
  • Piano Bar — 1 min walk
  • Vapiano - 1 min walk
  • Die Bank - 2 min walk
  • Shalimar - 2 min walk

About this property

Hamburg Marriott Hotel

Hamburg hotel in Neustadt, walk to Hamburg City Hall
2 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and valet parking. All 278 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Hamburg Marriott Hotel offers 278 forms of air-conditioned accommodation with a safe and free newspapers. Pillowtop beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 30 per day
  • Valet parking: EUR 30 per day
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 28 for adults and EUR 28 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Climate control (heating)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 23-inch TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 4 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per accommodation, per stay
2 per room (up to 110 lb/50 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 28 for adults and EUR 28 for children (approximately)
  • Self-parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hamburg Marriott Hotel
Hamburg Marriott
Marriott Hamburg
Hamburg Marriott Hotel Hotel
Hamburg Marriott Hotel Hamburg
Hamburg Marriott Hotel Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at Hamburg Marriott Hotel and receive a full refund?
Yes, Hamburg Marriott Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hamburg Marriott Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Hamburg Marriott Hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 kg per pet. There's a fee of EUR 30 per accommodation, per stay.
How much is parking at this property?
Self-parking is available for EUR 30 per day. Valet parking is available for EUR 30 per day. Limited spots are available.
What time is check-in at Hamburg Marriott Hotel?
Check-in is from 4 PM to midnight.
What time is check-out at Hamburg Marriott Hotel?
Checkout is at noon.
Where is this hotel located?
Located in Neustadt, this hotel is within a 10-minute walk of Gansemarkt, Hamburg City Hall and Moenckebergstrasse. Hamburger Dom and St. Michaelis Church are also within 15 minutes. Gaensemarkt U-Bahn is only a 2-minute walk and Stephansplatz U-Bahn is 6 minutes.

Guest reviews

Overall score and ratings for Hamburg Marriott Hotel

4.3
Excellent
5 - Excellent
489
4 - Good
358
3 - Okay
88
2 - Mediocre
23
1 - Poor
10
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Feb 2020

2/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

Overall hotel is good, but I came here with my kids to enjoy a littler winter vacation and relax at a WARM pool. Well, the pool is anything but warm, it is quite COLD and not suitable at all for relaxing. I find it very misguiding to advertise a pool which only very few will be able to enjoy.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, highly recommended

The hotel was excellent, the staff were very helpful, friendly and spoke excellent English. The valet parking was very helpful as we had been given a 9 seat people carrier instead of a 7 seat car. The valet staff went above and beyond their duty and managed to fix our car when a seat belt got jammed in the sliding door, saving us a call out and potential issues with the rental company!

Stayed 4 nights in Feb 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Check-in was terrible.Unfriendly girl on front desk told me that only 50 euro will be charged then 292 USD taken from my card. Never ever give your card details to them,2-3 years ago all the datas were also stolen.There were no slippers in the room, I ve stayed 5 days and only 2 bottles of water given to me as amenities.Each day housekeeper tried to pack my stuff in contrary way which I really dont like to be touched my personal items.Terrible stay only for location is good ; preferribly stay in other hotel in same area.

Stayed 5 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always busy and staff great. Starting to look a bit tired in places but great location

Stayed 2 nights in Dec 2019