Check COVID-19 restrictions.

Find out moreOpens in a new window
See all properties

Hotel Atlantic Hamburg, Autograph Collection

Photo gallery for Hotel Atlantic Hamburg, Autograph Collection

Featured image
Indoor pool
Terrace/patio
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Hotel Atlantic Hamburg, Autograph Collection

Hotel Atlantic Hamburg, Autograph Collection

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
An der Alster 72-79, Hamburg, 20099

Explore the area

  • Popular LocationHamburger Kunsthalle7 min walk
  • Popular LocationJungfernstieg11 min walk
  • Popular LocationHamburg City Hall14 min walk
  • AirportHamburg (HAM)21 min drive

Choose dates to view prices

About this area

Hamburg

Hotel Atlantic Hamburg, Autograph Collection is located in Saint Georg, a neighbourhood in Hamburg, and is in the city centre and on the waterfront. Hamburger Kunsthalle and Thalia-Theater are cultural highlights, and some of the area's attractions include International Maritime Museum and Miniatur Wunderland. Hamburger Dom and Rickmer Rickmers are also worth visiting. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests love the hotel's central location.
Visit our Hamburg travel guideOpens in a new window
Map

What's nearby

  • Inner Alster Lake - 5 min walk
  • Hamburger Kunsthalle - 7 min walk
  • Jungfernstieg - 11 min walk
  • Huhnerposten Events Location - 12 min walk
  • Hamburg City Hall - 14 min walk

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 8 min walk
  • North Central U-Bahn - 8 min walk
  • Hamburg Airport (HAM) - 21 min drive

Restaurants

  • The King Of India - 4 min walk
  • Leon - 4 min walk
  • Max und Consorten - 4 min walk
  • St. Georg Steakhouse - 5 min walk
  • Barış Grillhaus - 5 min walk

About this property

Hotel Atlantic Hamburg, Autograph Collection

Luxury Hamburg hotel in Saint Georg with full-service spa
A full-service spa, a restaurant and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 221 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Atlantic Hamburg, Autograph Collection offers 221 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Energy Clinic has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 37 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–11:00 AM: EUR 36 for adults and EUR 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German

Business services

  • Conference space (4078 square feet)
  • Meeting rooms 13

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • iPod dock
  • LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Hamburg
Hamburg
Hamburg-Mitte
Hamburg-Mitte
Washer and dryer
Washer and dryer
5 star
5 star
Pool
Pool
Hotel
Hotel
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 39 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 80.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 36 for adults and EUR 18 for children (approximately)
  • Airport shuttle fee: EUR 150 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 150 (roundtrip)
  • Self-parking fee: EUR 37 per day
  • Pet fee: EUR 39 per pet, per night
  • Rollaway bed fee: EUR 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, Preferential Card, debit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Atlantic Hotel Kempinski
Atlantic Kempinski
Atlantic Kempinski Hamburg
Hamburg Kempinski Hotel Atlantic
Hotel Atlantic Hamburg
Hotel Atlantic Kempinski
Hotel Atlantic Kempinski Hamburg
Hotel Hamburg Atlantic Kempinski
Kempinski Atlantic
Kempinski Hotel Hamburg Atlantic
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel
Hotel Atlantic Hamburg
Hotel Atlantic Kempinski Hamburg
Hotel Atlantic Hamburg, Autograph Collection Hotel
Hotel Atlantic Hamburg, Autograph Collection Hamburg
Hotel Atlantic Hamburg, Autograph Collection Hotel Hamburg

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 608 out of 982 reviews
5 - Excellent 62%
Rating 4 - Good. 243 out of 982 reviews
4 - Good 25%
Rating 3 - Okay. 73 out of 982 reviews
3 - Okay 7%
Rating 2 - Poor. 38 out of 982 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 982 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has been beautifully renovated. The finishes are stunning. Everything is just beautiful-lobby, room, bathroom, bar, you name it. Very friendly staff. Great breakfast. We can’t wait to stay here again!
Stayed 3 nights in Aug 2021

1/5 Terrible

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not safe, rude staff on a personal level.
One of the worst stays I have ever had. Seems like all the odds were against us. 5* hotels are chosen for service quality, comfort and safety. Seems like this hotel does not do any of those standards: -our orders to a room had to be repeated multiple times and still came in wrong; -bathroom amenities were not replenished; -absolute miscommunication among the staff- we got back to hotel for a lunch and were told by reception staff they do not serve any food during the day, while the lounge bar 10 meters away has service for hot and cold food during the day. We had to eat our own snacks in the room and wait for a dinner time outside the hotel; -Covid 19 guidelines are not followed- due to in room orders mistakes- staff was knocking at the door several times instead of just collecting all orders and deliver once. Some of the staff came without the mask; -hotel offers open breakfast buffet and supposed to offer gloves to avoid multiple people touching same tools. Not in this hotel!; -and the worst and dangerous experience- allergies. A guest was mislead about the food by one of the chefs which almost ended in calling up the ambulance due to possible sharp reaction. To add more- after we have asked chefs name, instead of calling a manager - he started stalking us and asking questions on a personal level which was very disturbing and felt like a threat. It is hard to imagine this all happened at Kempinski and the whole trip was just destroyed. This will be reported further
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Staying at a VIP hotel I should have got a room upgrade. I paid €90 extra but got a room with a $1 view more like jail.
Stayed 3 nights in Oct 2020