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ibis Hamburg City

Photo gallery for ibis Hamburg City

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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of ibis Hamburg City

UNESCO Sustainable Property

ibis Hamburg City

3 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Amsinckstr. 3, Hamburg, HH, 20097

Explore the area

  • Popular LocationHamburger Kunsthalle11 min walk
  • Popular LocationHamburg City Hall17 min walk
  • Popular LocationJungfernstieg17 min walk
  • AirportHamburg (HAM)24 min drive

Choose dates to view prices

About this area

Hamburg

Located in Hamburg's Hammerbrook neighbourhood, ibis Hamburg City is near a metro station. Elbe Philharmonic Hall and Planetarium Hamburg are cultural highlights, and travellers looking to shop may want to visit Moenckebergstrasse and Fish Market. Enjoy an event or a match at Volksparkstadion, and consider making time for Hagenbeck Zoo—a top attraction that's not to be missed. Guests appreciate the hotel's central location.

What's nearby

  • Huhnerposten Events Location - 4 min walk
  • Deichtorhallen - 7 min walk
  • Hamburger Kunsthalle - 11 min walk
  • Hamburg City Hall - 17 min walk
  • Jungfernstieg - 17 min walk

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 24 min drive

Restaurants

  • Pane e Tulipani - 3 min walk
  • Fillet of Soul - 7 min walk
  • Körri - 8 min walk
  • Daruma - 8 min walk
  • Nagel - 8 min walk

About this property

ibis Hamburg City

Eco-friendly Hamburg hotel in Hammerbrook, walk to Moenckebergstrasse
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning and a 24-hour front desk. All 252 soundproofed rooms feature free WiFi and room service. Guests will also find flat-screen TVs, hairdryers and safes.
Ibis Hamburg City offers 252 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 12 for adults and EUR 6 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Shopping centre

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English
  • German

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 8 per pet, per day
Dogs welcome

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 6 for children (approximately)
  • Self-parking fee: EUR 14 per night
  • Pet fee: EUR 8 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 207 out of 636 reviews
5 - Excellent 33%
Rating 4 - Good. 349 out of 636 reviews
4 - Good 55%
Rating 3 - Okay. 70 out of 636 reviews
3 - Okay 11%
Rating 2 - Poor. 7 out of 636 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 636 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

3/5 Okay

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Great location, was within 10 minute walk of the city centre and chocolate museum. We found the staff to be bit dismissive and rude when booking in, and our room was not as clean as we would've liked. However good base when spending the day travelling the city.
Stayed 3 nights in Nov 2019

4/5 Good

Stayed 2 nights in Nov 2019

3/5 Okay

Business traveller
Liked: Cleanliness
Disliked: Amenities
Sadly, the quality of the food in the restaurant is poor. Best option is to walk 4 minutes over to the Hyperion Hotel and eat in their restaurant!
Stayed 3 nights in Oct 2019