Kastens Hotel Luisenhof

Photo gallery for Kastens Hotel Luisenhof

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Kastens Hotel Luisenhof

Kastens Hotel Luisenhof

5.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Luisenstrasse 1-3, Hannover, NI, 30159

Explore the area

  • Popular LocationNew Town Hall13 min walk
  • Popular LocationMaschsee19 min walk
  • Popular LocationSchuetzenplatz19 min walk
  • AirportHannover (HAJ)25 min drive

Choose dates to view prices

About this area

Hannover

Kastens Hotel Luisenhof is located in Mitte, a neighbourhood in Hannover, and is in the entertainment district and near a metro station. Brauhaus Ernst August and Park der Sinne are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Ernst August Galerie and Langenhagen City Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at ZAG Arena or HDI Arena. Guests love the hotel's central location.

What's nearby

  • Kroepcke - 2 min walk
  • Opera House - 3 min walk
  • New Town Hall - 13 min walk
  • Maschsee - 19 min walk
  • Schuetzenplatz - 19 min walk

Getting around

  • Kroepcke U-Bahn - 2 min walk
  • Hannover Central Station - 4 min walk
  • Hannover (HAJ) - 25 min drive

Restaurants

  • MAREDO - 2 min walk
  • Holländische Kakao-Stube - 2 min walk
  • HeimW - 3 min walk
  • Vapiano - 3 min walk
  • Jack the Ripper's - 3 min walk

About this property

Kastens Hotel Luisenhof

Luxury Hannover hotel in Mitte, near HDI Arena
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking. All 149 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Kastens Hotel Luisenhof offers 149 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)
  • Street parking available

Food and drink

  • Self-service breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: EUR 29 for adults and EUR 29 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • German

Business services

  • Business centre
  • Meeting rooms - 10

Outdoors

  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 June to 7 June:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Welcoming dogs only
1 per room

Children and extra beds

Children are welcome
Kids stay free! Children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for self-service breakfast: EUR 29 for adults and EUR 29 for children (approximately)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 12 per pet, per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Hotel Kastens
Hotel Kastens Luisenhof
Hotel Luisenhof
Kastens Hotel Luisenhof
Kastens Hotel Luisenhof Hannover
Kastens Luisenhof
Kastens Luisenhof Hannover
Kastens Luisenhof Hotel
Luisenhof
Luisenhof Hotel
Kastens Hotel Hannover
Kastens Hotel Luisenhof Hotel
Kastens Hotel Luisenhof Hannover
Kastens Hotel Luisenhof Hotel Hannover

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 298 out of 506 reviews
5 - Excellent 59%
Rating 4 - Good. 148 out of 506 reviews
4 - Good 29%
Rating 3 - Okay. 42 out of 506 reviews
3 - Okay 8%
Rating 2 - Poor. 13 out of 506 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 506 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4.6/5

Eco-friendliness

3/5 Okay

Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel to hannover germany
Cleanliness was wonderful Room are spacious Very good welcome at the reception
Stayed 1 night in Dec 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary
Many times, when reviewing hotels, the total score is 5/5 despite some minor discomforts, to which, sometimes, only a frequent traveler some as myself would notice. I must say that this hotel exceeded all my expectations. The almost too kind staff, the cozy lobby, the spacious and well-designed deluxe room, the spotless cleanliness, the great amenities, everything was simply remarkable!
Bathroom
Deluxe Room
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service, modern room. We got the spa (steam room, dry sauna, showers) to ourselves. No one else was there, which is an extraordinary luxury at the time of COVID. Location can't be more central. Hannover Hauptbahnhof, unlike most big German cities (Berlin, Munich, Frankfurt, etc), is a lively, popular place for locals to hang out, get a drink, shop, etc. The hotel is only a few hundred meters away. We enjoyed the breakfast buffet every morning. All in all a great stay.
Stayed 3 nights in Aug 2020