had trouble with 2 rooms with no heat and the third room had heat but no fridge and they brought one right away. I asked if i could stay late and they let me check out at 2 p.m.and that was very nice at no extra charge. I went in the lobby the next morning and Michelle said good morning and called me by my first name. I was very happy. thanks
I very much enjoyed my stay here. I went to Toronto for 3 days with my Niece(14yrs) my son's (10 & 6) and my Grandson(4 yrs), The rooms were clean, and cleaned daily. The staff very friendly, while the breakfast had limited variety it was continually stocked to make sure there was enough for all. The pool and hot tub area were clean, the kids loved spending time there, couldn't wait to get back. Yes it may need some updating(my niece was shocked no flat screen tv...lol) . As a bonus we had a small fridge and microwave in the room. This was great the fridge came in handy to store food for my son as he is handicapped and we needed to bring along things that he could eat(much better than the cooler we brought). My main concern was cleanliness and that it was. So no complaints here, nice experience.
This is my second stay @ the travellers hotel.. Preferred my last room ( last time I was moved to a diff home) this time I had a better check in experience with no hi cups!! they even emailed me the day before and have me ttc advice ect as we came to visit the zoo and aquarium. I had a tv, fridge & microwave ...however the tv channels were very few but hey we only booked the room to sleep in!!:) I'm sure we will be back since u can walk to the cn tower/ Rogers centre/& aquarium in less than 10 min PERFECT for someone out of town with no vehicle!!!!!!!!!!
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