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"Clean Room, solid shower, liked the access to the cafe"

"Breakfast was pricy"

"This property was excellent. Rooms were very clean and spacious. Breakfast was very mid but the good thing is there are MANY restaurants in the area. Its in a great location close to Clifton Hill which is like a mini Times Square. Loads to do for kids."

"Absolutely terrible experience."

"no parking small rooms but clean "

"Complimentary cookies that were warm and fresh was such perk !! Staff was so friendly, hospitable too. Great service."

"The location of the hotel is excellent—it’s right in the heart of downtown and just a few minutes’ walk from CF Toronto Eaton Centre. The staff were friendly and helpful throughout our stay. Unfortunately, the quality and cleanliness of the rooms were disappointing. We arrived early and were accommodated in a different room before moving to the one we originally booked (for an additional fee). In the first room, particularly in the bathroom, there was noticeable wear and tear. The bathtub was in poor condition, with the finish peeling and chipping. The hotel advertises air conditioning and a coffee machine; however, the A/C only worked intermittently, and when it did, it gave off a musty, stale smell. The “coffee machine” turned out to be just a kettle with powdered coffee sticks, which was a bit misleading (though a minor issue). When we moved into our originally booked room, we experienced many of the same problems. Again, there was no actual coffee machine, and the A/C barely worked and continued to produce a musty odor. The room felt hot and humid, showed further signs of wear and tear, and the bed sheets were stained (we ended up using our own). Another thing to note is that the TVs are not smart TVs, so there are no streaming services available (Netflix, Prime, etc.). Overall, this hotel is significantly overpriced for the level of quality and cleanliness provided. The only real highlight is its location."

"Easy to find parking, nice place"

"No usb ports in the room, carpets were dirty and the A/C didn’t work. I went to the front desk and they didn’t fix it. They just had someone come look. Overall not a hotel I would return to. Parking was $100 for 2 nights which I found crazy when you pay so much to stay there"