At check in I mentioned I was celebrating my sons birthday, just a mom and son getaway for the weekend. Staff member, Lily, took it upon herself to order a cake up to the room to surprise my son, offered free wifi, and a late check out. After all he was a teenager and she knew what all of his needs might be, food, internet access and sleeping in. When we arrived at our room, a few moments later a knock on the door and a beautiful piece of cake and side of berries, with a drink was delivered for my son. Was he ever surprised at the kind gesture. About an hour later Lily called our room to ask how my son liked his cake. The service was personal and it was special. I will never forget it!
Centrally located downtown, many of Toronto's main attractions are within walking distance; PATH, the world's largest …More
Super friendly & helpful staff from the moment we checked in. We ordered some room service, it was tasty and fast. Lovely rooms, comfortable beds. Everything was very clean and very nicely decorated. Would stay again in a heartbeat!
Traveller from Ottawa
This upscale hotel, connected to the Rideau Centre Shopping complex and blocks from the Byward Market and the downtown core …More
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