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Holiday Inn Toronto Downtown Centre, an IHG Hotel

Photo gallery for Holiday Inn Toronto Downtown Centre, an IHG Hotel

Primary image
Indoor pool
Balcony
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Holiday Inn Toronto Downtown Centre, an IHG Hotel

VIP Access

Holiday Inn Toronto Downtown Centre, an IHG Hotel

3.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Contactless check-out
  • Follows industry sanitisation guidelines
Map
30 Carlton Street, Toronto, ON, M5B2E9

Explore the area

  • Popular LocationUniversity of Toronto - St. George Campus7 min walk
  • Popular LocationToronto Eaton Centre12 min walk
  • Popular LocationRoyal Ontario Museum19 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)32 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

Choose dates to view prices

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 240 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 237 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

Standard Room, 1 King Bed (LEISURE)

  • 240 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 250 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 237 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

  • 240 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

  • 480 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Toronto

Near a metro station, Holiday Inn Toronto Downtown Centre, an IHG Hotel is in Downtown Toronto, a neighbourhood in Toronto with great shopping. Casa Loma and The Distillery Historic District are notable landmarks, and the area's natural beauty can be seen at Yonge-Dundas Square and High Park. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre.
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Map

What's nearby

  • Downtown Yonge - 3 min walk
  • University of Toronto - St. George Campus - 7 min walk
  • Yonge-Dundas Square - 10 min walk
  • Toronto Eaton Centre - 12 min walk
  • Royal Ontario Museum - 19 min walk

Getting around

  • College Station - 2 min walk
  • Union Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 32 min drive

About this property

Holiday Inn Toronto Downtown Centre, an IHG Hotel

Eco-friendly Toronto aparthotel in Downtown Toronto, walk to University of Toronto - St. George Campus
This smoke-free aparthotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Each apartment offers free WiFi and free wired Internet, a TV with satellite channels, plus a fridge and a coffee/tea maker. Premium bedding, a pillow menu and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre, an IHG Hotel offers 513 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, Filipino, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Family friendly

  • Children stay free
  • High chair

Restaurants on site

  • Thirty

Food and drink

  • Fridge
  • Shared microwave
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 14.95 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow menu
  • Alarm clock

Bathrooms

  • Toothbrush and toothpaste (on request)
  • Hairdryer
  • Towels provided
  • Free toiletries

Entertainment

  • TV with satellite service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk
  • Conference space (8846 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • ATM/banking services
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the city centre
  • Near a hospital

Things to do

  • Fitness centre

Safety features

  • Smoke detector

General

  • 513 rooms
  • 23 floors
  • Recycling

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Policies

Check-in

Check-in from 4:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 14.95 per person (approximately)
  • Covered self-parking fee: CAD 30 per night (in/out privileges)
  • Early check-in fee: CAD 30.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel
Toronto Centre, An Ihg Toronto
Holiday Inn Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre an IHG Hotel
Holiday Inn Toronto Downtown Centre, an IHG Hotel Toronto
Holiday Inn Toronto Downtown Centre, an IHG Hotel Aparthotel

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 636 out of 1568 reviews
5 - Excellent 41%
Rating 4 - Good. 594 out of 1568 reviews
4 - Good 38%
Rating 3 - Okay. 183 out of 1568 reviews
3 - Okay 12%
Rating 2 - Poor. 102 out of 1568 reviews
2 - Poor 7%
Rating 1 - Terrible. 53 out of 1568 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
We selected this hotel as it said it was family friendly. We requested a crib, not in the room when we arrived. When we got it, it was from the 50s and the sheet was not fitted (not good for 8 month old). The crib could barely fit in the room, when you opened a closet door it would hit the bed. Smallest room I’ve ever seen. When you turn the tap on in the tub, it would spit out yellow water. No blackout blinds. AC would reset it self every few hours to 75F. So you would have to wake up every few hours or you would be in a sauna. When concerns were raised to front desk, they were shrugged off. Worst Hotel we’ve stayed in! Very inconsistent from every other holiday in we’ve stayed in.
Stayed 5 nights in Jun 2022

1/5 Terrible

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were charged for a dinner that we didn't have (someone incorrectly used our room number), the staff upon checkout did not highlight additional charges on our room, otherwise I would have challenged this. I would expect staff to bring up any additional charges and this is the experience I recieved from other hotels. Since leaving its been difficult to contact them and they have not responded or given me a refund. The queue for elevators and breakfast is long.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with group
Liked: Amenities, property conditions & facilities
It was interesting the view we had outside our window😒 See one’s brushing their teeth in their bathroom .. windows in our unit outside was in need of cleaning … room very tight & small .. now staff wonderful housecleaning on my floor very nice lady ( Karen) cleaning 😀 Food excellent breakfast variety very good .. heavily staffed …. We just expected a larger room place was very expensive Thank you Debbie
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nothing extra for VIP access property
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Close to amenities - clean.
Stayed 1 night in Jun 2022