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Was under a lot of renovations so I was only able to rate this hotel according to what I was able to. All of the restaurants were closed except one and the food was ok. The room was nice and bed was comfortable.
I left my ipad charger, when i came i didn't find it. They gave me another used non-original charger, although my charger is the original and i should get more compensation
The Grand is a great hotel. The room (Junior Suite) was spacious and comfortable and had everything we needed including tvs in each bedroom, a small kitchenette and comfy beds. The swimming pool and jacuzzi were lovely and everything was really clean. All the staff were very friendly and helpful ...
We were there with our kids and were upsold from two queen beds to a king suite with pullout couch. The couch was super saggy and not good at all to sleep in. The pool -a selling feature when travelling with kids- was freezing cold!
The experience was good. Check in was smooth. However, on the afternoon after the first night of our two-night stay, someone came to our room to ask us why we hadn't left yet. Apparently, when making bookings with Expedia, the booking is sent as a series of one-night bookings, which confuses the ...
We were very happy with our stay and agree that we would book again. Check in was fast, and free WiFi is always a bonus. For dinner we dined in at the Whitesides Terrace Grille but ordered from the T.W.'s Bar & Grill Menu. Food was very good but what stood out for me was how amazing our server was. ...
I was only here for one night, wish I stayed longer. The staff was very friendly, fast check-in, and two restaurants on-site (including Ruth's Chris). I was staying for work and it was very close to my meeting and to Union station (express train to /from airport). My room was nice and had everything ...
It was amazing and fun I'm going to stay there again
The Sheraton is perfectly situated to enjoy downtown Toronto. Friendly staff and clean comfortable rooms will make your stay very relaxing. Easy walking to all major downtown sites. Many rooms have wonderful city views.
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