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Sheraton Parkway Toronto North Hotel & Suites

Photo gallery for Sheraton Parkway Toronto North Hotel & Suites

Featured image
2 indoor pools, seasonal outdoor pool, pool umbrellas, pool loungers
2 indoor pools, seasonal outdoor pool, pool umbrellas, pool loungers
2 indoor pools, seasonal outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Sheraton Parkway Toronto North Hotel & Suites

Sheraton Parkway Toronto North Hotel & Suites

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
600 Highway 7, Richmond Hill, ON, L4B 1B2

Explore the area

  • Popular LocationFirst Markham Place4 min drive
  • Popular LocationSeneca College9 min drive
  • Popular LocationPacific Mall10 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)25 min drive

Choose dates to view prices

About this area

Richmond Hill

Located in Richmond Hill, Sheraton Parkway Toronto North Hotel & Suites is connected to a shopping centre. Fairview Mall and Vaughan Mills Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Canada's Wonderland and Ontario Science Centre. Travelling with kids? Consider Royal Ontario Museum, or check out an event or a game at Elvis Stojko Arena. Spend some time exploring the area's activities, including golf lessons, downhill skiing and golfing.

What's nearby

  • First Markham Place - 4 min drive
  • Fairview Mall - 8 min drive
  • Seneca College - 9 min drive
  • Pacific Mall - 10 min drive
  • North York City Centre - 14 min drive

Getting around

  • Langstaff Station - 5 min drive
  • Don Mills Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 25 min drive

Restaurants

  • Premiere Ballroom & Convention Centre - 4 min walk
  • Richmond Court Restaurant - 5 min walk
  • Baton Rouge - 5 min walk
  • Inatei Japanese Cuisine - 6 min walk
  • Tapagria Spanish Tapas Restaurant - 6 min walk

About this property

Sheraton Parkway Toronto North Hotel & Suites

Family-friendly hotel connected to the convention centre in Richmond Hill with 3 restaurants
3 restaurants, 2 indoor pools and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 312 rooms offer comforts such as pillowtop beds and Egyptian cotton sheets, plus in-room free WiFi and LED TVs with cable channels. Other amenities available to guests include room service, coffee makers and down duvets. Housekeeping is available on request.
Sheraton Parkway Toronto North Hotel & Suites offers 312 forms of accommodation with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 43-inch LED televisions come with cable channels and pay-per-view films.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

2 indoor swimming pools and 2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Caesar Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 5 km
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 10:00 AM–10:30 AM: CAD 18.95 for adults and CAD 8.95 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 2 indoor pools
  • 2 hot tubs
  • Aerobics classes
  • Full-service spa
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Free area shuttle
  • Free cots/infant beds
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Hindi
  • Russian

Business services

  • Business centre
  • Computer station
  • Conference space (322917 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LED TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Mobile key entry
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 100 per pet, per week
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CAD 18.95 for adults and CAD 8.95 for children (approximately)
  • Pet fee: CAD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted

We should mention

The seasonal pool will be open from 14 May to 08 October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Markham Sheraton
Sheraton Markham
Sheraton Markham Toronto
Sheraton Parkway
Sheraton Parkway Markham
Sheraton Parkway Toronto Markham
Sheraton Parkway Toronto Markham Hotel
Sheraton Parkway Toronto Markham Hotel Richmond Hill North
Sheraton Parkway Toronto North Richmond Hill Markham
Sheraton Toronto Markham
Sheraton Parkway Toronto North Richmond Hill Markham Hotel
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Parkway Toronto North Hotel
Sheraton Parkway Toronto North Richmond Hill
Sheraton Parkway Toronto North
Sheraton Richmond Hill
Richmond Hill Sheraton
Sheraton Parkway Toronto North Richmond Hill Ontario
Sheraton Hotel Richmond Hill
Sheraton Parkway Toronto North Richmond Hill / Markham
Sheraton Parkway Toronto North Hotel & Suites Hotel
Sheraton Parkway Toronto North Hotel & Suites Richmond Hill

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 398 out of 976 reviews
5 - Excellent 41%
Rating 4 - Good. 358 out of 976 reviews
4 - Good 37%
Rating 3 - Okay. 122 out of 976 reviews
3 - Okay 13%
Rating 2 - Poor. 57 out of 976 reviews
2 - Poor 6%
Rating 1 - Terrible. 41 out of 976 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
They had a water issue that was resolved by the evening of the check in date.
Stayed 1 night in Sep 2021

2/5 Poor

Disliked: Cleanliness, staff & service
This was our second stay at the hotel. We were disappointed that we asked for a room clean for a 2 night stay and although we were gone all day the room was not cleaned. We needed to then ask for extra items, towels, etc. The restaurant for room service was over priced for the service and what was received. We ordered pizza and it was cold and under cooked and macaroni that was bland and zero
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking proximity to a lot of restaurants. Very professional staff and very clean. The cleaning staff was seen throughout the day, working hard.
Stayed 2 nights in Sep 2021