Title: Shangri-La Toronto Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Toronto ![Exterior](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/1bbed8f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/e26d8344-aabb-4f6f-a40e-708a8c8584b6-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/a559babf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/1584719d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ballroom](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/28a9599d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury VIP Access 9.6 ### Exceptional ### Refined elegance in city centre Toronto Stylish and low-key, this urban sanctuary boasts stunning decor and luxe rooms, creating a refined atmosphere in the heart of city centre Toronto. Enjoy the vibrant live music, exceptional pool and spa, and personalised touches that make every stay unforgettable. ## Popular amenities - - - - - - £338 includes taxes & fees 21 Nov - 22 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5178153&PinnedHotelID=5178153&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/5b9d6f8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.4 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains Separate bedroom - 450 sq ft - City view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/4788685e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 9.4 Exceptional 29 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains Separate bedroom - 520 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/5b9d6f8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed 10.0 Exceptional 13 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains Separate bedroom - 550 sq ft - City view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/d566b3b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (View) 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 635 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/6538fabe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom 8.8 Excellent 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom Premium bedding - 820 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/dff61642.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Queen Beds 9.2 Wonderful 19 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains Separate bedroom - 517 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Premier Room, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/de384fdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Queen Beds 9.6 Exceptional 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains Separate bedroom - 549 sq ft - City view - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/60e58ac4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Owner) ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu - 1100 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Premium Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/e0acf57c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom - 940 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Suite (Shangri-La) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/6d370a8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Shangri-La) ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding - 2200 sq ft - 1 bedroom - City view - Sleeps 4 - 2 King Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/6538fabe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Terrace ### Highlights Terrace Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains - 517 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/60e58ac4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed (View) ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains Separate bedroom - 549 sq ft - City view - Sleeps 2 - 1 King Bed ![Suite (Garden) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5180000/5178200/5178153/fb13d82b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Garden) ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom - 635 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/5000/4978/8dfeb777.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Toronto Centre by IHG Downtown Toronto - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,571 reviews £158 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Toronto-Hotels-InterContinental-Toronto-Centre.h4978.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=4e4185ff-55bd-4d57-acd5-8246ef3abd08&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19420000/19413700/19413674/c030a42e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Toronto Marriott Markham Markham - Pool - Hot tub - Pet-friendly - Restaurant 9.0 Wonderful 1,003 reviews £132 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Toronto-Hotels-Toronto-Marriott-Markham.h19413674.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=178314&destination=Toronto (and vicinity)&destType=MARKET&latLong=43.6484,-79.38217&searchId=4e4185ff-55bd-4d57-acd5-8246ef3abd08&top_cur=GBP) Ad ![Cocktail bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4110000/4109200/4109199/w3997h2667x0y0-81e9767d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Toronto Downtown Toronto - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.64902%2C-79.38674&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wvJwJlXjT4WSwtGEQd2_XUEyDPc=) 188 University Avenue, Toronto, ON, M5H 0A3 #### What's nearby - Queen Street West - 2 min walk - 0.1 miles - Royal Alexandra Theatre - 2 min walk - 0.1 miles - Metro Toronto Convention Centre - 6 min walk - 0.4 miles - CF Toronto Eaton Centre - 8 min walk - 0.5 miles - CN Tower - 10 min walk - 0.5 miles #### Getting around - King St West at University Ave West Side Stop - 3 min walk - Union Station - 9 min walk - Toronto, ON (YTZ-Billy Bishop Toronto City) - 12 min drive #### Restaurants - ‪Frenchy Bar et Brasserie - ‬3 min walk - ‪Elephant & Castle - ‬2 min walk - ‪Tim Hortons - ‬1 min walk - ‪Cafe Landwer - ‬2 min walk - ‪Soho House Toronto - ‬1 min walk ## About this property ### Shangri-La Toronto Luxury hotel near CF Toronto Eaton Centre A short walk from CN Tower and Ripley's Aquarium of Canada, Shangri-La Toronto provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a hot stone massage, a facial or hydrotherapy at Miraj Hammam Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and al fresco dining. Pilates classes and yoga classes are offered at the 24-hour gym; Shangri-La Toronto also has a hair salon, dry cleaning/laundry services and a fireplace in reception. In addition to 2 bars and a 24-hour business centre, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Swimming pool, along with free cabanas - Full breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge) - An electric car charging station, an indoor pool and express check-out - Express check-in, babysitting (surcharge) and a ballroom - Guest reviews say great things about the helpful staff Room features All 202 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as iPads and pillow menus. Extra conveniences in all rooms include: - Heated floors, rainfall showers and designer toiletries - 48-inch LCD TVs with satellite channels - Wardrobes/cupboards, electric kettles and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17300/17289/ca60300e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Royal York Downtown Toronto - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 7,428 reviews £192 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=17289&PinnedHotelID=17289&HadPinnedHotel=true®ionId=-1&adults=2) ![Ballroom](https://images.trvl-media.com/lodging/5000000/4030000/4027200/4027173/48465ddd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Toronto Downtown Toronto - 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8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1688828&PinnedHotelID=1688828&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/2000000/1240000/1234400/1234327/ef77db0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One King West Hotel & Residence Downtown Toronto - Hot tub - Kitchen - Pet-friendly - Free WiFi 9.2 Wonderful 11,485 reviews £148 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1234327&PinnedHotelID=1234327&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle on request for a surcharge - Valet parking on site (CAD 68 per night; includes in/out privileges) - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 56 for adults and CAD 56 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe ### Restaurants on site - Bosk - Giovane Caffe - Lobby Lounge ### Things to do - 24-hour gym - Fitness classes - Full-service spa - Hot tub - Indoor pool - Pilates classes - Sauna - Steam room - Yoga classes ### Family friendly - Babysitting (surcharge) - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - Conference space - Meeting rooms ### Outdoors - Free pool cabanas - Garden - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Spa treatment rooms - Sports massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 66 floors - Ballroom - Banquet hall - Built in 2012 - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Heated bathroom floor - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 48-inch LCD TV with satellite channels - IPad - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 AM Early check-in subject to availability Contactless check-in and check-out are available Express check-in available Minimum check-in age - 19 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) For any questions, please contact the property using the information on the booking confirmation The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 2 July to 28 July: - Spa ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 23 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately CAD 56 for adults and from CAD 56 for children - Airport shuttle fee: CAD 199 per vehicle (return) - Valet parking fee: CAD 68 per night (in/out privileges) - Pet fee: CAD 125 per accommodation (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Shangri-la Toronto Shangri-la Hotel Toronto Shangri-la Toronto Shangri-la Toronto Hotel Toronto Hotel Shangri-la Toronto Shangri-la Toronto Shangri-la Hotel Shangri la Hotel Toronto ## Frequently asked questions ### Does Shangri-La Toronto have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Shangri-La Toronto? > As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on 21 Nov 2025 start from £338.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Toronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Shangri-La Toronto pet-friendly? > Yes, Shangri-La Toronto allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 125 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Shangri-La Toronto? > Valet parking is available for CAD 68 per night. ### What time is check-in at Shangri-La Toronto? > Check-in start time: 3:00 PM; check-in end time: 5:00 AM. ### What time is check-out at Shangri-La Toronto? > Checkout is at noon. ### Does Shangri-La Toronto provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CAD 199 per vehicle applies. ### Where is Shangri-La Toronto located? > Located in Downtown Toronto, this luxury hotel is within a 15-minute walk of The Path, CF Toronto Eaton Centre and Rogers Centre. Ripley's Aquarium of Canada and Scotiabank Arena are also within 15 minutes. King St West at University Ave West Side Stop and Queen St West at University Ave Stop are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shangri-La Toronto Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 929 8 - Good 87 6 - Okay 43 4 - Poor 8 2 - Terrible 17 ### 10/10 Excellent #### Pax 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, amazing room and wonderful staff. ##### Pax Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Joe 13 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool, and amenities were amazing. Staff were great. Will stay again. ##### Joe Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Marie-Frederique 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel ##### Marie-Frederique Stayed 3 nights in Jul 2025 ### 8/10 Good #### Sandra 17 Nov 2025 Liked: Cleanliness Quiet rooms. Good location. ##### Sandra Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Maureen 15 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent in every way! ##### Maureen Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jannat 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect ! ##### Jannat Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Mark 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and friendly staff ##### Mark Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Brian 20 Oct 2025 Liked: Cleanliness, staff & service, amenities Great room nice bar terrific room service. First check in w Robert was excellent and front desk manager Andy is terrific A ##### Brian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sarah 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Service was above and beyond. ##### Sarah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Christina 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An exceptional stay, every detail was considered for the comfort of guests and for that I am grateful ##### Christina Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Pino 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Great staff. Nice hotel. ##### Pino Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### RAY 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Very high service hotel. Will definitely go back again. Highly recommended. ##### RAY Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Cynthia 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and amazing staff. This is the perfect place to stay in Toronto to be in the centre of it all. ##### Cynthia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Sandra Rami Kamal 13 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at the hotel was truly excellent. I really appreciated the efficient care and service. Also the property is in great condition. The room and lobby lounge was cozy. I also enjoyed breakfast and the complementary fresh fruit! And furthermore, location is great! Not too far from harbour and union - and also on allele so it’s near some shopping! ##### Sandra Rami Kamal Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Christina 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything is perfection ##### Christina Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Vlatka 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. The suite was spectacular. ![](https://a.travel-assets.com/ugc/hotel-reviews/01247b8c-7c94-45ac-bf8d-d71be5fd5d24-1760285858070.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e655f44e-0b57-4543-8dd5-0a3770710f95-1760285857529.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d614c2db-3b7d-4a78-a202-03fdb2caeade-1760285857855.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vlatka Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Richard 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a great hotel experience. Our suite was fantastic and the housekeeping staff did an excellent job keeping it clean and fresh. Concierge service was friendly and very helpful. We will definitely stay here again. ##### Richard Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Michael 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was an absolute pleasure staying at the hotel. The staff and their attention to detail was impeccable, always friendly and ready to help. ##### Michael Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is so wonderful and attentive! I have never experienced a hotel with better service. The location is amazing and rooms and amenities are luxurious. ##### David Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and staff were great! ##### David Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jesse 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, excellent staff ##### Jesse Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lamis 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place ##### Lamis Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Justine 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely gym, pool and sauna area. Prime location. We really enjoyed the live entertainment while having a cocktail in the lobby. ##### Justine Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Vici 18 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great! ##### Vici Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Evan 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend! 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