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Overview of Holiday Inn Hotel & Suites London

Photo gallery

Lobby
Indoor pool
Balcony
Hypo-allergenic bedding, down duvet, desk, blackout curtains
Hypo-allergenic bedding, down duvet, desk, blackout curtains

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationWhite Oaks Mall16 min walk
    Popular LocationParkwood Hospital3 min drive
    Popular LocationEarl Nichols Arena3 min drive
    AirportLondon, ON (YXU-London Intl.)17 min drive

Choose dates to view prices

About this area

London

Holiday Inn Hotel & Suites London is located in London's Westminster neighbourhood. Travellers who have shopping on the agenda can visit White Oaks Mall and Covent Garden Market, while those looking for another kind of activity may want to check out Boler Mountain Ski Resort. Earl Nichols Arena and Labatt Brewery Tour are also worth visiting. Spend some time exploring the area's activities, including downhill skiing, ski runs and golfing.
Visit our London travel guide
Popular Location

What's nearby

  • White Oaks Mall - 16 min walk
  • Parkwood Hospital - 3 min drive
  • Earl Nichols Arena - 3 min drive
  • London Convention Center - 5 min drive
  • Labatt Brewery Tour - 6 min drive

Getting around

  • London Station - 6 min drive
  • AirportLondon, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • Mucho Burrito - 5 min walk
  • Earls - 8 min walk
  • Take Sushi - 9 min walk
  • The Keg - 10 min walk
  • Knotty Pine Restaurant - 16 min walk

About this property

Holiday Inn Hotel & Suites London

Eco-friendly London hotel in Westminster, near White Oaks Mall
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and concierge services are on-site. All 143 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and coffee makers. Room service (during limited hours), down duvets and hairdryers are among the other amenities available to guests.
Holiday Inn Hotel & Suites London offers 143 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature down comforters. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 7-10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Hindi
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1215 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 01 2020 to September 30 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30.00 per accommodation, per day
Dogs and cats only
1 per room

Children and extra beds

Children are welcome
Kids stay free! Children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 7 and CAD 10 per person (approximately)
  • Pet fee: CAD 30.00 per accommodation, per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
Holiday & Suites London London
Holiday Inn Hotel & Suites London Hotel
Holiday Inn Hotel & Suites London London
Holiday Inn Hotel & Suites London Hotel London

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Hotel & Suites London and receive a full refund?
Yes, Holiday Inn Hotel & Suites London offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Hotel & Suites London cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn Hotel & Suites London have a pool?
Yes, this property has an indoor pool.
Is Holiday Inn Hotel & Suites London pet-friendly?
Yes, Holiday Inn Hotel & Suites London allows cats and dogs (limit 1 per room). There's a fee of CAD 30.00 per accommodation, per day.
How much is parking at Holiday Inn Hotel & Suites London?
Self-parking is free at this property.
What time is check-in at Holiday Inn Hotel & Suites London?
Check-in is from 3:00 PM - anytime.
What time is check-out at Holiday Inn Hotel & Suites London?
Checkout is at noon.
Where is Holiday Inn Hotel & Suites London located?
Located in Westminster, this eco-friendly hotel is within 1 mile (2 km) of Parkwood Hospital and White Oaks Mall. Earl Nichols Arena is 1.8 mi (2.9 km) away.
4.0
Very good
5 - Excellent
191
4 - Good
226
3 - Okay
77
2 - Poor
32
1 - Terrible
14

4.3/5

Cleanliness

4.2/5

Staff & service

3.5/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
They charged me twice. Through Expedia and the Hotel it’s self.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, friendly staff, very pleased with my stay
Stayed 4 nights in Oct 2020

2/5 Poor

Sad face IconDisliked: Staff & service, amenities
Property is tired and not modern. For example, there is no USB ports in the rooms. Upon arrival, the checkin person failed to mention anything about my room being sanirized and COVID free. There was no mention of what hotel amenities are open or closed (ie gym) . No impressed at all with my greeting and offer of information.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked eveything about my stay..from the clean room to the friendly customer service and the closeness to alot of restaurants..stires and the mall.
Stayed 3 nights in Sep 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I am so satisfying this hotel’s service. I think if our unit had a microwave, it’s better. I’d like to book here again. 2 Queen size bedroom.
Stayed 1 night in Sep 2020

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