3/5 Okay
Nikki, London
Travelled with partner
17 Oct 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
Overview of Holiday Inn Hotel & Suites London
Photo gallery
4.0/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet Friendly
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
White Oaks Mall16 min walk
Parkwood Hospital3 min drive
Earl Nichols Arena3 min drive
London, ON (YXU-London Intl.)17 min drive
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About this area
London
Holiday Inn Hotel & Suites London is located in London's Westminster neighbourhood. Travellers who have shopping on the agenda can visit White Oaks Mall and Covent Garden Market, while those looking for another kind of activity may want to check out Boler Mountain Ski Resort. Earl Nichols Arena and Labatt Brewery Tour are also worth visiting. Spend some time exploring the area's activities, including downhill skiing, ski runs and golfing.
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What's nearby
- White Oaks Mall - 16 min walk
- Parkwood Hospital - 3 min drive
- Earl Nichols Arena - 3 min drive
- London Convention Center - 5 min drive
- Labatt Brewery Tour - 6 min drive
Getting around
- London Station - 6 min drive
- London, ON (YXU-London Intl.) - 17 min drive
Restaurants
- Mucho Burrito - 5 min walk
- Earls - 8 min walk
- Take Sushi - 9 min walk
- The Keg - 10 min walk
- Knotty Pine Restaurant - 16 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Social distancing
Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- On-site parking is wheelchair accessible
- On-site parking includes off-street options
Food and drink
- Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 7-10 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness centre
- Indoor pool
Family friendly
- Dry cleaning service
- Free cots/infant beds
- Indoor pool
- Laundry facilities
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- Hindi
- Spanish
Business services
- 24-hour business centre
- Meeting rooms
- Conference space (1215 square feet)
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Down comforter
- Free cots/infant beds
- Hypo-allergenic bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- TV channels
- Flat-screen TV
- Films for purchase
Food and drink
- Coffee/tea maker
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
Policies
Check-in
Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from April 01 2020 to September 30 2020 (dates subject to change):
- Dining venue(s)
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CAD 30.00 per accommodation, per day
Dogs and cats only
1 per room
Children and extra beds
Children are welcome
Kids stay free! Children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between CAD 7 and CAD 10 per person (approximately)
- Pet fee: CAD 30.00 per accommodation, per day
- Rollaway bed fee: CAD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
Holiday & Suites London London
Holiday Inn Hotel & Suites London Hotel
Holiday Inn Hotel & Suites London London
Holiday Inn Hotel & Suites London Hotel London
Frequently asked questions
4.0
Very good
4.3/5
Cleanliness
4.2/5
Staff & service
3.5/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
Verified traveller
15 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2020
2/5 Poor
Tim, Ottawa
23 Sep 2020
Disliked: Staff & service, amenities
Stayed 1 night in Sep 2020
5/5 Excellent
Marilyn, Windsor Ontario
Travelled with family
21 Sep 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2020
4/5 Good
Yuibou, Toronto
Travelled with family and small children
20 Sep 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020