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Overview of The Westin Harbour Castle, Toronto

Photo gallery

Featured image
Indoor pool
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

The Westin Harbour Castle, Toronto

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationScotiabank Arena7 min walk
    Popular LocationCN Tower15 min walk
    Popular LocationRogers Centre15 min walk
    AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

About this area

Toronto

Located in Toronto, The Westin Harbour Castle, Toronto is connected to the convention centre. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of Canada and The Distillery Historic District. Looking to enjoy an event or a match? See what's going on at Scotiabank Arena or Rogers Centre. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails and rock climbing. Guests love the hotel's central location.
Popular Location

What's nearby

  • Scotiabank Arena - 7 min walk
  • Harbourfront Centre - 9 min walk
  • Hockey Hall of Fame - 9 min walk
  • CN Tower - 15 min walk
  • Rogers Centre - 15 min walk

Getting around

  • Queens Quay Ferry Docks Terminal Stop - 2 min walk
  • Union Station - 10 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 21 min drive

Restaurants

  • Mizzen — 1 min walk
  • The Chartroom Lounge — 1 min walk
  • Harbour Sixty Steakhouse - 4 min walk
  • Real Sports Bar & Grill - 6 min walk
  • Lavazza Espression - 6 min walk

About this property

The Westin Harbour Castle, Toronto

Romantic hotel connected to the convention centre in Downtown Toronto, walk to Scotiabank Arena
3 restaurants, an indoor pool and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 977 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as fridges and coffee makers. In-room free WiFi and pillowtop beds are standard, as are LCD TVs with cable channels.
The Westin Harbour Castle, Toronto offers 977 forms of accommodation with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 25 per day)
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: CAD 10-20 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Tennis

Family friendly

  • Arcade/games room
  • Children's games
  • Children's toys
  • Free children's club
  • Corner/local shop
  • High chair
  • Indoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (70000 square feet)
  • Meeting rooms 32

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height door lock
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in from 1:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to May 20 2021 (dates subject to change):
  • Children's club
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Shuttle services
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay for free
2 per room (up to 40 lbs/18 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 35.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 10 and CAD 20 per person (approximately)
  • Covered self-parking fee: CAD 25 per day
  • Rollaway bed fee: CAD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Harbour Castle
Harbour Castle Westin
Harbour Westin Castle
Westin Castle
Westin Castle Harbour
Westin Harbour
Westin Harbour Castle
Westin Harbour Castle Hotel
Westin Harbour Castle Hotel Toronto
Westin Harbour Castle Toronto
Toronto Westin
Westin Harbor Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbour Castle Toronto Hotel
The Westin Harbour Castle, Toronto Hotel
The Westin Harbour Castle, Toronto Toronto
The Westin Harbour Castle, Toronto Hotel Toronto

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 1364 out of 2415 reviews
5 - Excellent 56%
Rating 4 - Good. 737 out of 2415 reviews
4 - Good 31%
Rating 3 - Okay. 187 out of 2415 reviews
3 - Okay 8%
Rating 2 - Poor. 82 out of 2415 reviews
2 - Poor 3%
Rating 1 - Terrible. 45 out of 2415 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old , rundown hotel
Stayed 1 night in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a nice venue by the harbour front. Bathrooms and elevators need upgrade
Stayed 2 nights in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This stay was during tight COVID restrictions so the hotel would normally rate much higher. The hotel location is ideal! It is walking distance to almost all of the downtown amenities and attractions, and it literally has the Toronto Island ferry terminal behind it. The onsite parking is convenient but the ramps are very narrow. An SUV should fit, but it's very tight. Overall the hotel is an older building but it has been well maintained and upgraded over the years. The lake view room was beautiful and we enjoyed our stay.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and room was beautiful.
Stayed 1 night in Dec 2020