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Great location in downtown Toronto. If you have a loved one in hospital, this hotel is very handy being only a few blocks away. Unfortunately, the woman at the front desk was rude and unprofessional. She was very pregnant, so maybe that was why, but sure disappointing to get bad service !
I have stayed here multiple times when I visit my son who is in Toronto at University. Staff have always been courteous and competent. Check in/out is quick and efficient. The rooms are clean, large, comfortable and updated. It is in a safe, quiet area of Toronto. The hotel is within walking distance ...
The hotel was being renovated during my stay. Outside parking area was a mess, but there was still parking available. The lobby was fine but other areas of the main floor were in disarray due to the work being done. 1 elevator of 3 was operational, but it always arrived quickly. My room had obviously ...
Hotel room was okay, kitchenette is nice and convienent. Walls are thin, you could hear guests in surrounding rooms. No fan in the bathroom. Some staff were nice, others were rude and unprofessional. Would only recommend if you just need a place to crash for a night or two.
Overall it was an ok experience, breakfast was good but the annoying part was that they charge you for parking. Staff was friendly and helpful , rooms were nice , entrance light was not working in the room .
Hotel was clean and in a convenient location. They really need to keep enough extra blankets and pillows to support the hotel. They could not fill our request for most of our stay and we had 5 people in a room. Also the rooms need more chairs when they can hold up to 5 people. Breakfast was okay ...
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