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"An icon in downtown Toronto! "

"The building had a hot water issue while we stayed. The hot water was shut off for the whole building for half the day, and when it came back on the water was a deep dark red color from rust, and it took 2 hours of running the water for it to return to clear. Completely ruined our evening as we couldn't shower or have a bath to get ready for our dinner reservation. The maintenance people we talked to said it happens every month, so they clearly know it is an issue and do nothing to address it. This affected the whole north tower. We complained at checkout and they gave us $75 back, which is way too little for the inconvenience this caused at such a high end hotel. Will never be going back here again."

"Yes"

"Room are super clean, beds are so comfy and the breakfast buffet is superb!"

"Marvelous historic property, our room was very small (the door barely cleared the toilet) but comfortable, and we loved breakfast at Zoe’s. "

"Nice stay."

"The room i had was clean no bugs the jet tub was great and water was hot. The pool and hot tub were good hot tub could have been a bit warmer and some of the jets didnt work but. The staff were amazing and answered all my questions. "

"Was a great stay. Parking was easy and accessible. Staff very friendly. Area of improvement would be that the Rooms were very echoey and could hear lots of sounds from hall and other units. But bot bad enough to keep me from returning."

"Overall a good experience! Would definitely stay there again. My favourite part was the location. Close to so many things & it felt very safe. "