The St. Regis Toronto

Photo gallery for The St. Regis Toronto

Primary image
Indoor pool
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview of The St. Regis Toronto

The St. Regis Toronto

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
325 Bay Street, Toronto, ON, M5H 4G3

Explore the area

  • Popular LocationToronto Eaton Centre7 min walk
  • Popular LocationCN Tower17 min walk
  • Popular LocationRogers Centre17 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)22 min drive

Choose dates to view prices

About this area

Toronto

The St. Regis Toronto is located in Downtown Toronto, a neighbourhood in Toronto, and is near a metro station and near the beach. Notable landmarks in the area include Nathan Phillips Square and CN Tower, and travellers wishing to experience a bit of culture can try TIFF Bell Lightbox. Looking to enjoy an event or a match? See what's going on at Scotiabank Arena or Rogers Centre. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Nathan Phillips Square - 6 min walk
  • Hockey Hall of Fame - 6 min walk
  • Toronto Eaton Centre - 7 min walk
  • CN Tower - 17 min walk
  • Rogers Centre - 17 min walk

Getting around

  • King St West at Bay St East Side Stop - 2 min walk
  • Union Station - 7 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 22 min drive

Restaurants

  • Sandwich Box - 3 min walk
  • Bannock Canadian Comfort Food - 3 min walk
  • The Chase - 3 min walk
  • Little Fin - 3 min walk
  • Sud Forno - 3 min walk

About this property

The St. Regis Toronto

Luxury Toronto hotel in Downtown Toronto, walk to Toronto Eaton Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. All 258 soundproofed rooms feature WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
The St. Regis Toronto offers 258 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in January 2020.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Iridium Spa at St. Regis Toronto has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 11.24 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (CAD 60 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: CAD 32 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Greek
  • Portuguese
  • Spanish

Business services

  • Computer station
  • Conference centre (12000 square feet of space)
  • Meeting rooms - 9

Spa

  • 11 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property – January 2020
  • Smoke-free property

Restaurants on site

  • Louix Louis
  • Astor Lounge

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs only
2 per room
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: CAD 32 per person (approximately)
  • Fee for in-room wireless Internet: CAD 11.24 per night (rates may vary)
  • Valet parking fee: CAD 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Trump International Hotel & Tower Toronto
Trump International Tower Toronto
Adelaide Hotel Toronto
Adelaide Toronto
St. Regis Toronto Hotel
Trump International Hotel And Tower Toronto
Trump International Hotel Tower Toronto
St. Regis Toronto
The St. Regis Toronto Hotel
The St. Regis Toronto Toronto
The St. Regis Toronto Hotel Toronto

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 809 out of 991 reviews
5 - Excellent 82%
Rating 4 - Good. 113 out of 991 reviews
4 - Good 11%
Rating 3 - Okay. 41 out of 991 reviews
3 - Okay 4%
Rating 2 - Poor. 14 out of 991 reviews
2 - Poor 1%
Rating 1 - Terrible. 14 out of 991 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and spa were excellent. Didn't have a stocked fridge and wasn't told that there was an issue with my fridge until the last day. I had to keep asking for ice to be brought to the room to keep things chilled until one of the service staff let me know that I could request another fridge. Anyway, not the end of the world but could have been communicated to me better, especially considering I was in a suite. A friend of mine was also staying at the property and their room was stocked with liquor and a fridge. Only reason I realized mine was off.
Stayed 3 nights in Apr 2022

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities
Property is well renovated following the transition from Trump hotel to St Regis. Unfortunately, the service does not match that of other five-star hotels in the area. No bell boys or personnel met me at the car. We were not offered help with luggage to our room, nor was there a bottle of water or other accommodations during check-in. It was a slower Tuesday night, but a confirmation of the room type or any special request to floor level or view was offered.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is espectacular! Thank you all .
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location. The butlers and concierge provide an excellent guest experience. Will definitely stay again.
Stayed 3 nights in Mar 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service
Terrible experience
Stayed 1 night in Mar 2022