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Sheraton Centre Toronto Hotel

123 Queen St W Toronto, M5H2M9 Ontario

Downtown Toronto hotel connected to PATH

Above PATH
Centrally located downtown, many of Toronto's main attractions are within walking distance; PATH, the world's largest underground walkway network and shopping complex, is accessible below the hotel. Show more
Dining options
This 43-story Toronto hotel tower offers 4 restaurants, a heated indoor/outdoor pool, a staffed business center, and an extensive fitness center. The full-service Senses Spa & Massage Clinic is also on site.
Custom-mattresses
All guestrooms have Sheraton Sweet Sleeper beds with custom-designed, plush-top mattresses. Other amenities include marble vanities and high-speed Internet access. Smaller pets are warmly welcomed. Hide

GUEST REVIEWS

4.2out of 5

Expedia Guest Rating

86%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Traditional 1 king
One king or two double Sheraton Sweet Sleeper beds. Located on floors 2-42 of main building and floors 5-10 of adjacent tower. Contemporary decor and furnishings include rich fabrics and subdued color scheme. High-speed Internet access (surcharge). Bathroom features Carrera marble vanity and curved shower rod for extra room. TV with cable and video games (surcharge). Coffeemaker. Sweet Sleeper Dog Bed and pet amenities on request.
Club king bed
One king or two double Sheraton Sweet Sleeper beds. Located on floors 36–42. 319 square feet. Contemporary decor and furnishings include rich fabrics and subdued color scheme. Complimentary wireless Internet access. High-speed Internet access (surcharge). Bathroom features Carrera marble vanity, bathrobes, and curved shower rod for extra room. TV with cable and video games (surcharge). Bottled water. Coffeemaker. Complimentary fitness center access. Access to Club Lounge on floor 43 with complimentary Continental breakfast and beverages; hors d'oeuvres served 5:30 PM-8 PM. Sweet Sleeper Dog Bed and pet amenities on request.
King Suite
One king bed. Desk. High-speed Internet access (surcharge). Cable satellite TV with pay movies. Clock radio. Iron/ironing board. Hair dryer. Complimentary toiletries. In-room safe.
Traditional 2 double
2 double beds. Premium bedding. Desk. In-room safe. 27-inch television. Cable television service. Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Electronic check-out. Air conditioning. Climate control. Window opens. Non-smoking only.
Club 2 double
2 double beds. Premium bedding. Desk. In-room safe. 27-inch television. Cable television service. Pay movies. Video-game console. Multi-line phone. Voice mail. Clock radio. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Electronic check-out. Air conditioning. Climate control. Window opens. Non-smoking only.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pets accepted
  • Small pets only
  • Check-out time is Noon
  • Check-in time starts at 3 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking fee: CAD 45 per night
    • Rollaway bed fee: CAD 30 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures

The following facilities will be closed until 30 December 2011: Swimming poolSaunaSpa tub

This information supersedes all other information in this property's description that relates to these amenities.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in Green Hospitality Award, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • ATM/banking
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Valet parking (surcharge)
  • Number of floors - 43
  • Bar/lounge
  • Beauty services
  • Breakfast available (surcharge)
  • Business center
  • Business services
  • Coffee shop or café
  • Concierge services
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Full-service health spa
  • Health club
  • Shoe shine
  • Room service
  • Swimming pool - indoor
  • Swimming pool - outdoor
  • Shopping on site
  • Rooftop terrace
  • Luggage storage
  • One meeting/conference room
  • Parking limited (surcharge)
  • Airport transportation
  • Tours/ticket assistance
  • Laundry facilities
  • Massage - spa treatment room(s)
  • Multiple small meeting rooms
  • Multilingual staff
  • Total number of rooms - 1,377
  • Secure parking
  • Parking (surcharge)
  • Patio
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Smoke-free property
  • Spa services on site
  • Spa tub
  • Swimming pool
  • Tour assistance
  • Translation services
  • Wedding services
  • Gift shops or newsstand
  • Wireless (high-speed) Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Valet parking
  • Garden

Rooms

The Sheraton Centre Toronto Hotel offers 1,377 guestrooms in a 43-story main building and adjacent 10-story tower. Rooms include Sheraton Sweet Sleeper beds with custom-designed, extra-thick, plush-top mattresses dressed with three sheets, fleece blankets, plump duvets in rich colors, and five goose down/feather pillows. Bathrooms have Carrera marble vanities, curved shower rods for extra room, and premium bath products.

Rooms also offer high-speed Internet access (surcharge), 27-inch TVs with video games and pay movies, and multi-line phones with four-language voice mail systems.

Sheraton Sweet Sleeper Dog Beds are available on request.

Sheraton Centre Toronto Hotel, Toronto,  Ontario, Rooms Guest Room

Room Amenities

  • Air conditioning
  • Non-smoking only
  • Cable television service
  • Blackout drapes/curtains
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Electronic check-out
  • Electronic/magnetic keys
  • Hair dryer
  • Daily housekeeping (daily)
  • In-room safe
  • Iron/ironing board
  • Multi-line phone
  • Complimentary newspaper
  • In-room massage available
  • Pay movies
  • Premium bedding
  • Rollaway beds available
  • Shower/tub combination
  • Video-game console
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)

Dining

Traders - Lobby-level lounge offering real-time financial information and stock quotes on scrolling ticker tapes. More than 25 brands of beer, plus an extensive selection of martinis and single-malt scotches. Twelve TVs with large LCD screens are tuned to various sporting events. Lunch and dinner served seven days a week, with atrium seating available.

Bistro On Two - Casual bistro-style restaurant. Wide selection of appetizers, soups, salads, burgers, and pastas, along with entrees such as steak and baked halibut. A Table for One section caters to solo diners; every table has a laptop port. Breakfast and lunch served daily.

Steak - Old-fashioned steakhouse with dark wood walls and numerous private seating areas. Menu includes filet mignon brochette, pepper steak, prime rib, baby back ribs, rack of lamb, chicken, salmon, and other seasonal seafood items. Lunch and dinner served daily.

Link Café - Guests on the go can grab soups, salads, and sandwiches, along with Starbucks coffee and Great Canadian bagels at this café overlooking the hotel's waterfall garden. Open from early morning to mid-afternoon.

Sheraton Centre Toronto Hotel, Toronto,  Ontario, Dining Restaurant

Renovations and Closures

The following facilities will be closed until 30 December 2011: Swimming poolSaunaSpa tub

This information supersedes all other information in this property's description that relates to these amenities.

Recreation

  • Golfing nearby
  • Rowing or canoeing nearby
  • Bicycle rentals nearby
  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sheraton Centre Toronto Hotel

4.2
out of 5
avg. guest rating
Hotel service:
4.2
Hotel condition:
4.1
Room cleanliness:
4.4
Room comfort:
4.3
Location:
4.7
Neighbourhood:
4.6
86%

of guests recommend

out of 192 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

Mike from Thunder Bay, Ont
4.0
out of 5
Recommends this hotel
Posted 16 Dec 2011

“Sheraton Downtown”

Have stayed here 3 times now....and the rooms can be hit or miss... Had one of the best rooms ever the last time, and then this time....only a so-so room... Great location and access to the "PATH"

A Traveller from Sudbury
2.0
out of 5
Does not recommend this hotel
Posted 20 Nov 2011

“Expected better for a Sheraton. Time to renovate!”

After our third room, we were happy. First room was unacceptable, second wasn't what we wanted but the only room left. We moved the next day to another room. Staff were helpful with making changes. Time to renovate!

A Traveller from Winnipeg
4.0
out of 5
Recommends this hotel
Posted 2 Nov 2011

“Nice place but room was a sauna”

nice hotel, great location, but room was uncomfortably warm and could not be cooled down. food and drinks were pricey. great shopping around.

Getting around
everything is walking distance.
Shopping
great shopping.
Nightlife
close to entertainment district.
A Traveller from Brockville
5.0
out of 5
Recommends this hotel
Posted 24 Oct 2011

“Sheraton Centre meets expectations, and then some”

The Sheraton Centre more than met my needs, while attending a downtown event. Overall service (at front desk on check-in, and valet service) , room comfort, cleanliness and facilities all made for a very comfortable, enjoyable stay. Price was competitive. Cannot give anything but top rating for every point.

Area recommendations
Would have to recommend downtown Toronto to experience the life and heart of the city. Why stay in the suburbs when you can feel the pulse of such a vibrant town. Everything was within easy walking distance, from shopping, entertainment, restaurants, sight-seeing. No other place I'd stay except right downtown - Queen at Bay, across from City Hall.
A Traveller from Huddersfield, United Kingdom
4.0
out of 5
Recommends this hotel
Posted 15 Oct 2011

“Sheraton Centre Toronto Hotel”

Very Good Hotel quick to get checked in wine and cheese sent to the room great view of CN tower and some of the city. Lots of information and tours in the lobby. Bars, shops internet access available in the lobby as well. Goos access to the rest of the City transportation available at the door good service for taxis anywhere in the city.

Area recommendations
Good to Niagra Falls for the Day or two but dont stay too long as the restaurants are very expensive in the falls area and the service isn't that cracking either.
A Traveller from leesburg, va
5.0
out of 5
Recommends this hotel
Posted 11 Oct 2011

“Location, lobby, service - great hotel”

Enjoyed our stay, got a great room in this well located hotel at a great price. Tim Horton's and Starbucks right next door, steps to subway and Eaton Center.

A Traveller
5.0
out of 5
Recommends this hotel
Posted 11 Oct 2011

“Make you feel like a Rock Star”

My wife and I stayed here for the Salsa convention. It was super convenient very nice staff and everything was pleasant. Easy parking and amazingly central location.

Area recommendations
Super Central!
A Traveller from Ontario, Canada
5.0
out of 5
Recommends this hotel
Posted 10 Oct 2011

“Good Location, Comfortable Room”

Location is very convenient just one block away from Bay and Eaton Center. Also Subway station is one block. Hotel is connected to PATH so in winter you do not need to go out side. Reception are very efficient. I stayed several times this hotel and always had a good time.

Area recommendations
Yorkville. Good movie theater and nice shops. There are several Museums this area.
Must see
AGO and Gardner Museum.
A Traveller from Toronto, ON
4.0
out of 5
Recommends this hotel
Posted 9 Oct 2011

“Great stay at the Sheraton”

I had a great 2 day stay-cation at the Sheraton. The room was very comfortable, the staff was fantastic. Had a great massage at the spa and excellent room service.

Area recommendations
Toronto financial district, there is always something to do. Great restaurants, shopping and just steps from the entertainment district.
Steve R from Kelowna, BC
5.0
out of 5
Recommends this hotel
Posted 1 Oct 2011

“A good spot in downtown Toronto”

The Sheraton Centre is a reliable choice for either business in the downtown Toronto area, or even a weekend shopping or leisure trip. The location is very central to most everything in the city centre, and offers all the ammenities and services one would normally want.

Getting around
The Sheraton Centre connects directly to the PATH - the underground complex of shops, services, and access to office towers that allows you to travel in safety and comfort all the way from Bloor Street to the north right down to Union Station in the South, without having to venture outside and deal with weather or traffic.

Sheraton Centre Toronto Hotel

123 Queen St W Toronto, M5H2M9 Ontario

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Nearby Points of Interest

  • Four Seasons Centre - 0.1 km / 0.1 mi
  • Nathans Philips Square - 0.2 km / 0.1 mi
  • Campbell House Museum - 0.3 km / 0.2 mi
  • Toronto City Hall - 0.3 km / 0.2 mi
  • Elgin and Winter Garden Theatres - 0.4 km / 0.3 mi
  • Toronto Eaton Centre - 0.4 km / 0.3 mi
  • Royal Alexandra Theatre - 0.5 km / 0.3 mi
  • Massey Hall - 0.5 km / 0.3 mi
  • Roy Thomson Hall - 0.6 km / 0.4 mi
  • Yonge-Dundas Square - 0.6 km / 0.4 mi
  • Ontario College of Art and Design - 0.6 km / 0.4 mi
  • Princess of Wales Theatre - 0.7 km / 0.4 mi
  • St. Michael's Cathedral - 0.7 km / 0.4 mi
  • Grange Park - 0.7 km / 0.4 mi
  • Hockey Hall of Fame - 0.7 km / 0.5 mi

Location Highlights

  • Convention center nearby
  • Full-service health spa nearby
  • In business district
  • In city center
  • In entertainment district
  • Water nearby

The closest major airports to Sheraton Centre Toronto Hotel are:

Toronto, ON (YTZ-Billy Bishop Toronto City) - 2.3 km / 1.5 mi

Toronto, ON (YYZ-Pearson Intl.) - 18.6 km / 11.6 mi

The preferred airport for Sheraton Centre Toronto Hotel is Toronto, ON (YYZ-Pearson Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Toronto, ON, Canada (YYZ-Pearson Intl.)

Area:

Downtown Toronto, Ontario, Canada: Toronto’s culturally diverse downtown includes the CN Tower, the Royal Ontario Museum, and the Art Gallery of Ontario. Air Canada Centre is home to the Toronto Maple Leafs, and Rogers Centre features the Blue Jays. Toronto’s underground city is a great way to get around the downtown core when the temperature drops. Known as the PATH, it is also the world’s largest subterranean shopping center.

Sheraton Centre Toronto Hotel

123 Queen St W Toronto, M5H2M9 Ontario

Most recent booking for this hotel: less than 6 hours ago.
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