We had an awful nights sleep because we got penalized for not booking directly through the hotel... they refused us a cot saying no room (there was) (they gave us a small room because of the discount) It is the choice of the hotel to let other companies book through them for a discount the customer should not be looked down upon for using a choice the hotel themselves have okayed. It happens through most hotels so I wouldn't say they were horrible but it definitely affected the whole stay negatively, they shouldn't give us the choice if they're just going to look down on us for using it.
This contemporary Toronto hotel is 1 block from the Art Gallery of Ontario, 3 blocks from both Eaton Centre and the Royal …More
You couldn't ask for more in terms of location. The Novotel is right next door to Byward Market which hosts great shops, bagels (!!!), coffee, restaurants, locally-farmed goods, and more. The newely-opened restaurant within the hotel is also fabulous. Great food (a tad overpriced), and really nice to take up to your room if you're feeling like a lazy night in bed.
The lobby of the hotel is lovely and modern, but the rooms are tired and tiny. It's also strange to me that they don't offer rooms with two queen beds - only doubles.
The one thing that really generally turned me off was that staff showed absolutely no interest in helping my friend and I with our luggage as we tried to wrangle our luggage cart and my small son who was TOTALLY OVER IT. A friendly smile, and a 'can I help you with that' goes a long way.
Traveller from Toronto, ON
Across from Rideau Canal, Rideau Shopping Center, and the Ottawa Convention Center, this hotel is 2 blocks from Byward Market …More
Did not notice that there was additional parking fees when booking my stay. At first blamed my self for not reading the complete info, but another customers booking in at the same time complained about this fee not being on the web site.
No matter what ... why should a paying customer staying at this hotel be charged parking, they give you a parking pass to place on your dash .... you fill out a form with your make, colour and plate # of your car etc.
Several neighbouring hotels ... motels are offering free parking.
Traveller from Whitby, On
This family-friendly Niagara Falls hotel is within 2 mi (3 km) of Canada One Factory Outlets and Niagara Falls History …More
"Nice location. Close to the Falls and restaurants"
It's a nice hotel except for the bathroom is very small. The shower room is so small moving is difficult and I am a small person. Room is located near air conditioning unit making it difficult to sleep due to noise.
Traveller from Secaucus, NJ
Located in the Falls Avenue entertainment complex, this elegant Niagara Falls hotel has an indoor connection to the Fallsview …More
excellent hotel. out one door just steps across the street a wonderful garden to have your early morning coffee. out another door you are right in the heart of all the action. stay here...you will definitely enjoy your stay.
Traveller from North Carolina
Located directly across from Niagara Falls on the 20 acre Falls Avenue Resort, Sheraton offers Indoor access to Fallsview …More
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