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Indoor pool, outdoor pool
Balcony
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.4 out of 5 Excellent
5 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationDonglin Lake14 min walk
Popular LocationMaZhai GongYeYuanQu GuiHuaGuan9 min drive
Popular LocationZhongyuan University of Technology18 min drive
AirportZhengzhou (CGO)38 min drive

Choose dates to view prices

  • Room, 1 King Bed (Hot Spring)

    Room amenities

    • 592 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Hot Spring)
  • Deluxe Room, 1 King Bed

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Twin Room, 2 Single Beds

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Twin Room, 2 Single Beds
  • Superior Room, 1 King Bed

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Superior Twin Room, 2 Single Beds

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Twin Room, 2 Single Beds
  • Superior Twin Room, 2 Single Beds

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Twin Room, 2 Single Beds

About this area

Zhengzhou

Located in Zhengzhou, Grand Mercure Zhengzhou West is on a lake. Local points of interest include Zhongyuan University of Technology, Zhengzhou Museum, and Zhengzhou University. Explore all the area has to offer with hiking/biking trails and ecotours.
Visit our Zhengzhou travel guide
View in a map
Popular Location

What's nearby

  • Donglin Lake - 14 min walk
  • MaZhai GongYeYuanQu GuiHuaGuan - 9 min drive
  • Zhongyuan University of Technology - 18 min drive
  • Zhengzhou Stadium - 18 min drive
  • Geological Museum of Zhengzhou - 27 min drive

Getting around

  • Zhengzhou East Station - 25 min drive
  • AirportZhengzhou (CGO) - 38 min drive

Restaurants

  • M Cafe — 1 min walk
  • Yu Yan — 1 min walk

About this property

Grand Mercure Zhengzhou West

Luxury hotel with 2 restaurants and indoor pool
This smoke-free hotel features 2 restaurants, an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a bar/lounge and coffee/tea in a common area. All 180 rooms provide complimentary wireless Internet access, 24-hour room service and flat-screen TVs. Minibars, coffee/tea makers and free newspapers are among the other amenities available to guests.
Grand Mercure Zhengzhou West offers 180 forms of accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 98 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Free bike hire
  • Indoor pool
  • Outdoor pool
  • Spa services

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 98 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

Grand Mercure Zhengzhou West Hotel
Mercure Zhengzhou West (opening July 2016)
Grand Mercure Zhengzhou Xintian
Mercure Zhengzhou West
Grand Mercure Zhengzhou West Hotel
Grand Mercure Zhengzhou West Zhengzhou
Grand Mercure Zhengzhou West Hotel Zhengzhou

Frequently asked questions

Can I cancel my reservation for free at Grand Mercure Zhengzhou West and receive a full refund?
Yes, Grand Mercure Zhengzhou West offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure Zhengzhou West cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Mercure Zhengzhou West?
As of 19 Sep 2020, prices found for a 1-night stay for 2 adults at Grand Mercure Zhengzhou West on 25 Sep 2020 start from £68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Mercure Zhengzhou West have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Grand Mercure Zhengzhou West pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Mercure Zhengzhou West?
Self-parking is free at this property.
What time is check-in at Grand Mercure Zhengzhou West?
Check-in begins at noon. After-hours check-in is not available.
What time is check-out at Grand Mercure Zhengzhou West?
Checkout is at noon.
Where is Grand Mercure Zhengzhou West located?
Situated on a lake, this luxury hotel is within 12 mi (20 km) of Zhongyuan University of Technology, Zhengzhou Museum and Zhengzhou University.
4.4
Excellent
5 reviews
5 - Excellent
3
4 - Good
1
3 - Okay
1
2 - Poor
0
1 - Terrible
0

4.8/5

Cleanliness

4.6/5

Staff & service

0.0/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Staff & service, property conditions & facilities
Location is do so bad, one hour from train station, 1.4 hour from another train station, only one bus line take you out, taxi is hard to find, need to pay extra to reserve a taxi.
Stayed 2 nights in Jul 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fabulous!
It was a great experience. Fabulous linen, nice rooms, I liked the electric switches for everything by my beside, curtains, roller blinds etc... then the warmed toilet seats oh la la la... I loved it... absolutely loved it!
Stayed 2 nights in Mar 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
This was an absolutely amazing hotel. An out of the way retreat with friendly staff, great facilities, and an air of luxury. My girlfriend and I don't speak much Chinese, but the staff were very accomodating, helpful, and patient with us. The private hot springs (at an extra cost) were definitely worth paying for. This hotel would be perfect for a romantic get away or a weekend break for the family. Will definitely be back sometime!
Stayed 2 nights in Sep 2017

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
You want relaxing ?
I don't usually write reviews unless I am seriously hacked off or pleasantly pleased. Zhengzhou is a traffic jam, I usually stay at the Yuda, always good but traffic congestion has its price. From the train station East to Mercure is about 45 minutes mainly highway. You arrive in a small suburb very clean and tidy. The hotel was almost empty so maybe no so good for their business but peaceful for the guest. Banquet dinner is great if you are hungry. All the staff were lovely. It is a property I would definitely stay at again and even have a holiday there .. wow I cannot believe I am writing this but as a very jaded business traveler Mercure just made me feel good.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店非常不错,豪华气派!设施齐全到位,餐饮也不错。前台Mandy非常nice
Stayed 1 night in Feb 2019
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