Great location close to tourist attractions, shopping, restaurants, etc. but very hard to find. Just look for the restaurant by the same name and go in there. They will get you to the entrance around back. Breakfast was good, staff were friendly, and the room was clean and nice but NOISY! Bring ear plugs or the church bells and nearby restaurants will wake you up. I came prepared with my "sleep gear" so I was fine, but my hubby did not heed my warning and didn't get much rest. Also, there isn't really a front desk so don't lose your key or you will be out for the night. Further, if you need to check out really early in the a.m. to catch your flight let the staff know and they'll let you pay ahead of time and just drop the key on the desk when you leave. We didn't spend much time in our room outside of sleeping so we don't have any complaints because our expectation wasn't that high. However, if you are the type of person who wants room service with champagne and bubble baths this isn't the place for you. You can do that stuff back home anyways - get out and see the city because it is truly beautiful! On an unrelated note make sure you have enough cash to buy your return ticket on the ferry. One poor lady on our ferry only had a credit card and almost got booted off at another stop.