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"The room was comfortable and clean with great views both to front and rear of hotel. The location is ideal for exploring London as it is close to the Underground at Tower Hill and to the Thames water taxi at the Millennium Pier. Short walk across Tower Bridge to Southwark Cathedral and Borough market . Overall good value for money. Close to some excellent eateries at St Katherine’s Docks. Also short walk to Spitalfields and the vibrant east end of London. The concierge was very helpful and stored my bag for several days while I took a side trip out of London. My only issue was that the front desk could not reserve additional nights for me and I had to do it online which seemed a bit odd. "

"Amazing hotel. Highly recommended. "

"This was booked via Hotels.com for two nights on behalf of a friend in need. Because the guest never made it to check in on the first day (due to being in hospital) the second day was cancelled as a 'no show' on the first evening even though it had been paid for in advance and they arrived on the second day after an arduous period in hospital only to be told no room booked.... far from impressed. "