Ratings based on 333 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller from Canada

Amazing spot!

Posted 23-May-2017
Pros: View, size and comfort.
Cons: The patios in the upper hotel could be cleaner.
Location: We missed the Castle because of bad weather, but it's easy to get to from the hotel. Take the boat across to Bellagio for shopping and lunch!
This hotel has great views and restaurant in a lovely location. Our only complaint was that the outdoor furniture was a little dirty. Inside was very clean, and the restaurant was as good as most I've been to for that price. The views were fantastic and Varenna is a wonderful town. We would stay again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great views from the room.

Posted 04-May-2017
Enjoyable stay. Clean and comfortable rooms. The staff was friendly. The hotel is a walk uphill but what views of the lake. Varenna is a nice town but was crowded on that holiday weekend. Recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hudson Valley

Wonderful vistas

Posted 25-Apr-2017
Pros: The views of Lake Cuomo.
Cons: Little more comfortable seating.
Location: Incredible views. Lovely small town. Shoulder season and somewhat crowded. Bellagio more so.
Lovely hotel with great views. Location requires cab from station that adds to cost. Fortunately, we had wonderful weather. If not, our room was minimally furnished and no common spot with comfortable seating. The views are the reason to be there and fantastic. Enjoyed the town of Varenna. Had marvelous eating experience at 'La Contrada'. Staff at hotel were helpful and friendly, especially Monica.
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington, DC

Very nice charming hotel

Posted 23-Apr-2017
Great location with fantastic view The staff is very friendly and helpful
5 out of 5
Recommended
for Everyone
by A verified traveller from Winnioeg Canada

Great views overlooking Lake Como

Posted 08-Apr-2017
A former religious hermitage, the hotel is reminiscent of former days. Funicular to upper levels high above the lake offer breathtaking views of the lake. Breakfast included. staff are pleasant and very helpful. Located in Varenna, perhaps the village on the lake least touched by tourism.
3 out of 5
by A verified traveller

Clean but old hotel, noisy room with Lake views

Posted 03-Nov-2016 on Hotels
Great Lake views from room. Service is friendly and helpful especially the young lady receptionist. Room was good size and clean but very old dated. Bed was too soft and old, and it was too noisy with train and traffic noises from 5 am onwards. Did not sleep well and had aching back, the am after.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

A view that makes up for anything

Posted 31-Oct-2016
Pros: We were pleasantly surprised to have a balcony. The view was unreal!
Cons: The double bed was 2 single beds put together so there was that line in the middle. The pillows were flat and unfluffy. I had a neck ache from them.
Location: The location is walking distance to city center. Note: its quite a hike up but beautifully scenic. A taxi is best when you first arrive with luggage
We loved our stay. Any unpleasantries were minor or at least felt that way after looking at our view.
1 out of 5
by A verified traveller

Not a nice hotel.

Posted 21-Oct-2016 on Hotels
This is not a hotel for those without a car. It is far from center and taxis are expensive. It cost us $25 round trip to go out for meals. The hotel restaurant was closed for the season as of Spt.29. The staff was not friendly. when we asked questions they mocked us with sarcasm . We went to breakfast and when we returned to our room it was made up. We liked to shower after breakfast because breakfast ended so early and the tables were not always available. We were quite annoyed when we returned to our room and found that the cleaning staff were in our room. We did not expect them to enter the room in the one half hour we were at breakfast and left out personal items we did not want them touching; but they did.
4 out of 5
by A verified traveller

A good way to do Como

Posted 18-Oct-2016 on Hotels
Loved the hotel and its geographic position. The funiculars were terrific. Loved being high up over the lake, while getting there easily. A unique property, especially for frequent travelers. After 4 days still did not want to leave. Stayed in the upper hotel, which was the old Hermitage. Walking to Varenna and the ferries is a piece of cake. But if you have some luggage to carry upon arrival take a cab from the train station to the hotel. Very young children have to be watched on this mountainside property, but will probably enjoy it.
5 out of 5
by A verified traveller

convenient, clean, friendly with great view

Posted 15-Oct-2016 on Hotels
the view was beautiful, the staff was very friendly and helpful