Ratings based on 1,257 Verified Reviews

3.4 out of 5
75% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from manila

Big rooms, close to the beach

Posted 08-Sep-2017
Pros: That its a short walk to the beach.
Cons: A major renovation is needed.
Location: Beach and shopping center is closeby. CPK restaurant is right next door.
The hotel is 10 mins drive from the airport, 5 min walk to the beach, 20 min walk downtown. The rooms are big, beds need to be upgraded since the pillows and mattresses are old already. The bathroom is big but the water is weak in our shower. The elevators are old, there were three, at first, two were working, then on our last two days only one was workimg. The carpets in the hallways and the rooms are worm out and stained.
3 out of 5
for Everyone
by A verified traveller

Great location; old rooms

Posted 04-Jun-2017 on CheapTickets
Stayed in 3 different rooms because I pushed my flight back a few times. Each room smelled old and had to get maintenance to change the air filter in one after a night of sinus problems. Gym was tiny with old mostly broken equipment and 5 dumbells. Staff was awesome and the location is perfect.
3 out of 5
for Everyone
by A verified traveller from USA

Just OK

Posted 18-May-2017
Pros: Location and friendly staff were the highlights for my stay!
Cons: Get rid of all the reserved parking in the underground parking areas. I recommend the beach access "trail" be paved and lighted for safety.
Location: If you like high end shopping, this is the part of the island you want to be on. Many restaurants and shopping are within 5 minutes drive from hotel.
The place looks like it must have been a grand resort back in the day. Staff was excellent, and accommodating. Location is excellent. Hallways have a strong musty smell that greets you as the elevator door opens to your floor. Room was just ok. The beach view would have been better if not overlooking a public beach access and parking in the adjacent lot. Locals got a little rowdy at times after dark. Restaurant offered buffet meals for breakfast, lunch and dinner that was pretty pricey but comparable to other restaurants in that part of the island. Positives: They do offer military discounts on meals for active duty and retired military at the hotel and they have a California Pizza also located on the premises which is not too bad if you don't feel like venturing out. Parking can be an issue for those of you who bring a rental car. Spots fill up starting around 5pm for the supper crowd so get back early if you can.
4 out of 5

An okay stay.

Posted 18-May-2017 on Hotels
Location is nice. The hotel is quite old and needs renov. Staffs were friendly and helpful.
2 out of 5
by A verified traveller from Hi


Posted 13-May-2017
There was mold all over the bathroom. The ac filter looked like it had never been cleaned or replaced. The shower curtain was worn and ripped. The shower head was busted. Lots of verdigris on sink and toilet. Heavy dust on vanity.
3 out of 5
by A verified traveller from philippines

Posted 13-May-2017 on Hotels
3 out of 5
for Everyone
by A verified traveller

Good location. Beachfront & accessible by shuttle.

Posted 07-May-2017
Hope they: 1. give bottled water on a daily basis instead of on the 1st day only 2. have regular maintenance of their a/c. Ours dripped and we had to call for them to fix it.
1 out of 5
by A verified traveller from Andersen

Pay the extra $ and stay at the other hotel.

Posted 07-May-2017
Couldn't find my reservation when booking through Expedia holding up myself as well as the guests behind me. Toilet didn't flush. Shower didn't drain and had an old leaking faucet that flooded the floor. Hotel remodeled exterior but is now lacking on the comfort in the rooms. For the price, stay at the other one.
3 out of 5
by A verified traveller from pennsylvania

Broken things

Posted 05-May-2017
3 elevators. 1 worked all the time. 2nd worked 3/4 of the time, 3rd never worked the 2 weeks we were there. Would not stay there again!
5 out of 5
by A verified traveller

Good Value Hotel

Posted 03-May-2017 on Hotels
Location was great but the elevators were slow and sometimes only 1 is working. It's obviously an old hotel, bathroom fixtures kinda rusty. But overall we had a pleasant stay.