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Overview of Sanara

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On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
Outdoor pool, pool loungers

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationTulum Beach1 min walk
    Popular LocationSFER IK10 min drive
    Popular LocationPlaya Akun15 min drive
    AirportTulum, Quintana Roo (TUY)29 min drive
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About this area

Tulum

Located in Tulum, Sanara is in the entertainment district and on the beach. Tulum Monkey Sanctuary is a popular attraction and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and hiking/biking trails nearby.
Visit our Tulum travel guide
Popular Location

What's nearby

  • Tulum Beach - 1 min walk
  • SFER IK - 10 min drive
  • Playa Akun - 15 min drive
  • Las Palmas Public Beach - 15 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 112 min drive

Restaurants

  • The Real Coconut — 1 min walk
  • Cenzontle - 4 min walk
  • Raw Love - 6 min walk
  • Restaurante Las Estrellas - 14 min walk
  • Mateo's Mexican Grill - 3 min drive

About this property

Sanara

Beach spa retreat, walking distance from Tulum Beach
Guests of this beach hotel will appreciate convenient on-site amenities such as a health club and massage/treatment rooms. All 19 soundproofed rooms feature free WiFi and pillowtop beds. Other amenities available to guests include MP3 docking stations, room service (during limited hours) and Frette Italian sheets.
Sanara offers 19 forms of air-conditioned accommodation which are accessible via exterior corridors, and features MP3 docking stations and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 110 km
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Designer shops
  • Health club
  • Kayaking
  • Outdoor pool
  • Spa services
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts
  • Reception hall
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

More

  • Beach towels
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • MP3 dock

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Local maps
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
Dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 50 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 215 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 50 per night
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sanara Hotel Tulum
Sanara Hotel
Sanara Tulum
Sanara
Sanara Hotel
Sanara Tulum
Sanara Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at Sanara and receive a full refund?
Yes, Sanara offers free cancellation on select room rates, because flexibility matters! Please refer to Sanara cancellation policy on our site for more details about any exclusions or requirements.
Does Sanara have a pool?
Yes, this property has an outdoor pool.
Is Sanara pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.
How much is parking at Sanara?
Self-parking is free at this property.
What time is check-in at Sanara?
Check-in is from 3:00 PM - 11:00 PM.
What time is check-out at Sanara?
Checkout is at noon.
Does Sanara provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 215 per vehicle, one-way, applies.
Where is Sanara located?
Located in Tulum, this beachfront hotel is in the historical district and within 3 mi (5 km) of Tulum Beach, Sian Ka'an Biosphere Reserve and Tulum National Park. SFER IK is 2.4 mi (3.8 km) away.
4.5
Wonderful
5 - Excellent
44
4 - Good
9
3 - Okay
4
2 - Poor
1
1 - Terrible
3

4.8/5

Cleanliness

4.5/5

Staff & service

4.8/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Business traveller, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
As a hospitality & tourism major I’ve watched tulum grow in 4years like no other destination as my first time staying on the beach Sanara puts a personal emphasis on your stay. You will feel like family and will be very well taken care of. A great team putting together a beautiful experience. See you again soon!
Stayed 5 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stey
Great service and location.
Stayed 4 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, quality, friendly and professional . Highly recommended
Stayed 7 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! From room, to service, food etc. We can’t wait to visit again!
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanara
Everything at Sanara was amazing. Our room was the sanara jungle and it was spacious and very comfortable.
Stayed 3 nights in Mar 2020
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