Title: Loch Tulum Condos by BUnik Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Loch Tulum Condos by BUnik Aparthotel in Tulum with 24-hour front desk and outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/108000000/107970000/107961600/107961550/1e1b50f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private kitchen](https://images.trvl-media.com/lodging/108000000/107970000/107961600/107961550/542da0d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/108000000/107970000/107961600/107961550/e6328bc4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/108000000/107970000/107961600/107961550/e2e296d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/108000000/107970000/107961600/107961550/c8ac30a2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Just a short distance from Tulum Mayan Ruins, Loch Tulum Condos by BUnik offers a peaceful retreat with its garden and outdoor pool. Guests can use the in-room WiFi, get local advice from the helpful concierge team, and take advantage of luggage storage during their stay. 8.6 Excellent ## Popular amenities - Pool - Housekeeping - 24/7 front desk - Air conditioning - Outdoor space - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=107961550&PinnedHotelID=107961550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=107961550&PinnedHotelID=107961550&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=107961550&PinnedHotelID=107961550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=107961550&PinnedHotelID=107961550&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=107961550&PinnedHotelID=107961550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=107961550&PinnedHotelID=107961550&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=107961550&PinnedHotelID=107961550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=107961550&PinnedHotelID=107961550&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![1 bedroom, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/108000000/107970000/107961600/107961550/09ed2f89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio with terrace and hot tub 8.0 Very good 1 review ### Highlights Soundproofed Private outdoor hot tub Air conditioning Flat-screen TV Separate bedroom Private bathroom Wardrobe In-room safe - 368 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/108000000/107970000/107961600/107961550/55364fcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio with terrace, plunge pool, and garden ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Private bathroom Wardrobe In-room safe Daily housekeeping - 528 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/108000000/107970000/107961600/107961550/5eae833e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-bedroom apartment with terrace and hot tub ### Highlights Balcony Soundproofed Private outdoor hot tub Air conditioning Flat-screen TV Separate bedroom Private bathroom Wardrobe - 671 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ![1 bedroom, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/108000000/107970000/107961600/107961550/55364fcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-bedroom apartment with terrace, plunge pool, and garden ### Highlights Balcony or patio Separate sitting area Soundproofed Private pool Air conditioning Flat-screen TV Separate bedroom Private bathroom - 960 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ## You may also like Ad ![9 restaurants, lunch, dinner served; Asian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,957 reviews £206 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6cbf934c-18b0-4317-b80b-bd7c774bd1d0&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - 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Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 495 reviews £258 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6cbf934c-18b0-4317-b80b-bd7c774bd1d0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Loch-Tulum-Condos-By-BUnik.h107961550.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Loch-Tulum-Condos-By-BUnik.h107961550.Hotel-Information) ## About the area La Veleta, a neighbourhood in Tulum, is home to Loch Tulum Condos by BUnik. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Sian Ka'an Biosphere Reserve. Xel-Há Park and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) [View more Aparthotels in Tulum](https://www.expedia.co.uk/Tulum-Apart-Hotels.d182189-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20473%2C-87.47021&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6A6sC7K_aH0oHPFuzuRqXAYaNgA=) La Veleta, Tulum, QROO, 77760 ### What's nearby - Tulum National Park - 6 min drive - 2.9 miles - Las Palmas Public Beach - 9 min drive - 3.7 miles - Tulum Beach - 9 min drive - 4.6 miles - Tulum Mayan Ruins - 10 min drive - 4.2 miles - Playa Paraiso - 10 min drive - 4.2 miles ### Getting around - Tulum Intl. Airport (TQO) - 40 min drive ### Restaurants - ‪Delicia - ‬2 min walk - ‪El Agavero - ‬4 min walk - ‪Taqueria El Sabor Mexicano - ‬8 min walk - ‪Guacamole Club - ‬2 min walk - ‪El Tio - ‬6 min walk ## About this property ### Loch Tulum Condos by BUnik Aparthotel in Tulum with 24-hour front desk and outdoor pool This smoke-free aparthotel features an outdoor pool, concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden. Each apartment offers free WiFi and a safe. Loch Tulum Condos by BUnik offers 15 air-conditioned accommodations, with a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Recreational amenities at the aparthotel include an outdoor pool. ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/ed0eb1f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washer - Dryer 8.6 Excellent 150 reviews £56 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/103000000/102040000/102039500/102039448/0a6cc4c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seremonia Origen by Vida de Playa La Veleta - Pool - Kitchen - Pet-friendly - Free WiFi 9.0 Wonderful 60 reviews £26 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=102039448&PinnedHotelID=102039448&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 620 reviews £38 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/b3c3466b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 82 reviews £62 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/32000000/31680000/31675900/31675822/163f4d84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panacea Condo Tulum La Veleta - Pool - Parking included - Free WiFi - 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Ocean View Suites and Beach Club Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 53 reviews £64 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/bebc689f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 905 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/57000000/56970000/56968800/56968728/eed97910.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Tulumeña Tulum City Center - Free WiFi - Air conditioning - Breakfast available - Housekeeping 9.0 Wonderful 130 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=56968728&PinnedHotelID=56968728&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Outdoor areas - Garden ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - 24-hour front desk - Concierge services - Housekeeping (daily) - Iron/ironing board on request - Luggage storage - Safe - Tour and ticket assistance ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 15 units - Garden - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Loch Tulum Condos by BUnik Tulum Loch Tulum Condos by BUnik Aparthotel Loch Tulum Condos by BUnik Aparthotel Tulum ## Frequently asked questions ### Does Loch Tulum Condos by BUnik have a pool? > Yes, this property has an outdoor pool. ### Is Loch Tulum Condos by BUnik pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Loch Tulum Condos by BUnik? > This property doesn't offer parking. ### What time is check-in at Loch Tulum Condos by BUnik? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Loch Tulum Condos by BUnik? > Checkout is at noon. ### Where is Loch Tulum Condos by BUnik located? > Located in La Veleta, this aparthotel is within a 15-minute walk of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Hunab Lifestyle Center are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Loch Tulum Condos by BUnik Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 70 8 - Good 18 6 - Okay 4 4 - Poor 8 2 - Terrible 8 ### 10/10 Excellent #### Antonio Cesar 20 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great property, easy access, the front desk staff was amazing, all the areas were clean ##### Antonio Cesar Stayed 1 night in May 2025 ### 10/10 Excellent #### Alfonso 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities stayed here for 5nights. all staff were friendly and helpful with any questions and directions! def would stay here again! ##### Alfonso Stayed 6 nights in May 2025 ### 10/10 Excellent #### Oscar Coca 28 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing place and atmosphere, very focused in the details, we loved the place ##### Oscar Coca Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Hashaam 17 Mar 2025 Liked: Cleanliness, property conditions & facilities, communication Beautiful place. ##### Hashaam Stayed 1 night in Mar 2025 ### 8/10 Good #### Efraín 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities All very good ##### Efraín Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Karlaelodia 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved everything about this stay! I had my own little private pool and I absolutely loved my room. I had a little kitchen and my bed was super comfy. Danny was a pleasure to communicate with. She gave me a lot of information about things to do around and places to go. I cannot recommend this stay enough! ##### Karlaelodia Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### alex 9 Jun 2025 Liked: Cleanliness, property conditions & facilities, communication Very good service ##### alex Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Elaine 20 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful property, nice people. Will return. ##### Elaine Stayed 1 night in May 2025 ### 10/10 Excellent #### Jose Miguel 2 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication Very quite surroundings ##### Jose Miguel Stayed 1 night in Mar 2025 ### 10/10 Excellent #### RICARDO 10 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It is a new and nice property, the personnel are very attentive. ##### RICARDO Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jeri 4 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This is a beautiful new property. Large and comfortable rooms. Gorgeous pool. Quiet neighborhood. Cute cafe right in the hotel garden. Walkable. The staff was super friendly and helpful. I will definitely stay here again. ##### Jeri Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Eduardo 30 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication Disliked: Amenities The property is good. Located in an up and coming location. You are close to a Main Street so you can get around. The internet connection is stable in comparison to other places. I would recommend. ##### Eduardo Stayed 11 nights in Apr 2025 ### 10/10 Excellent #### Daniel 11 Apr 2025 Liked: Cleanliness, property conditions & facilities Great ##### Daniel Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Jose Alfredo 16 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente ##### Jose Alfredo Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Richard 18 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was beautiful, surrounding area is still in need of development, excellent price for the most awesome surprise walking into a brand new room. Jonathan Trump was a pleasure at the front entrance. Would stay there anytime if I had the pleasure of going through there again. ##### Richard Stayed 1 night in Mar 2025 ### 10/10 Excellent #### ANDREW 3 Jan 2025 Liked: Cleanliness, room comfort, communication #### another happy customer Terrific brand-new hotel. Strongly recommend. The staff are helpful, the property is tidy and clean, and the price is very good for the quality of the hotel. You can confidently book a great vacation at this hotel. ##### ANDREW Stayed 2 nights in Jan 2025 ### 8/10 Good #### mei ha 4 May 2025 Liked: Cleanliness, room comfort, communication #### Good deal but embrace for inconsistent amenities. Newly build. good maintenance. Services are prompt. Only part of it still under contraction that utilities supply aren’t stable. And no elevator at the moment. ##### mei ha Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Tonatiuh 2 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very exclusive ##### Tonatiuh Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Thomas 31 Dec 2024 Liked: Cleanliness, room comfort Hotel was beautiful but not ready to be open. Many many missings ##### Thomas Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Ruben 30 Dec 2024 Liked: Cleanliness, communication The place is super new, so a few details need to be finished. Staff is super helpful. The main issue was a person that own either an apartment or part of the project getting drunk almost everyday in the front desk and being vulgar and loud, didn’t feel safe. ##### Ruben Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Jon 8 Jan 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication No hot water.....hot tub is ice tub ##### Jon Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Charise 28 Mar 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Our room was falling apart. The hot tube didn’t work. They never fixed it even after asking several times. The faucet was broken. The door handle in the bathroom came off. They didn’t clean. There was no extra toilet paper. ##### Charise Stayed 3 nights in Mar 2025 ### 2/10 Terrible #### ANDREW 10 Jan 2025 Liked: Cleanliness Disliked: Room comfort, communication #### This hotel is a disgrace. The water didn't work in the room. No shower, no toilet, no sink. This was not the fault of the staff, who were kind and apologetic but totally incapable of solving the problem as they're not plumbers or construction workers. This hotel should not be listed on expedia as it's not functioning. There are no elevators, emergency exit lighting, fire extinguishers, or any other safety measures. The railings are loose and a person could easily fall off the balcony of the 4th floor. This place is a death trap right now. This is a massive liability. Do not book a room here. You will be very disappointed. Numerous guests experienced the same problems - the water doesn't work. None of us were offered a refund or alternative lodging elsewhere. One woman with a very small child had traveled a very long distance - I felt bad for her. Note to Expedia: Take this hotel off your website right now. This is a disgrace to your company. ##### ANDREW Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Rosa De Los Ángeles 7 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication ##### Rosa De Los Ángeles Stayed 2 nights in Aug 2025 ### 8/10 Good #### Victoria 22 Jul 2025 Liked: Cleanliness, amenities, communication The property is extremely cheap, and it is truly what you pay for. The hotel has no warm water in the shower, no iron or other essential “hotel items” but the employees are extremely considerate and helpful. Construction is happening consistently and while not disruptive there are random workers walking around the premise. The pool is very clean and the hotel overall is very empty which is nice. It is a bit far from the beaches and hotel zone so I’d recommend a rental scooter or ATV which you can rent from the premise. It is close to the downtown area but very safe and convenient ##### Victoria Stayed 6 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information)