Title: Niwa Tulum Luxury Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Niwa Tulum Luxury Suites Mediterranean hotel with rooftop terrace and outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/789d214c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/fa2db835.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Suite, 2 Bedrooms | Living room](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/w987h656x0y0-151f2993.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/894e3971.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/a5db55c1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Niwa Tulum Luxury Suites offers travelers a quiet escape near Tulum's ancient sites. Guests can enjoy the refreshing outdoor pool, relax in the garden surroundings, or take in views from the rooftop terrace. Each room provides WiFi for staying connected. 8.4 Very good ## Popular amenities - Kitchen - Pool - Pet-friendly - Housekeeping - Air conditioning - Parking included £81 includes taxes & fees 12 Dec - 13 Dec ## Room options ### Check availability for these dates Tonight [Nov 11 - Nov 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=88698244&PinnedHotelID=88698244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=88698244&PinnedHotelID=88698244&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 12 - Nov 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=88698244&PinnedHotelID=88698244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=88698244&PinnedHotelID=88698244&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=88698244&PinnedHotelID=88698244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=88698244&PinnedHotelID=88698244&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=88698244&PinnedHotelID=88698244&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=88698244&PinnedHotelID=88698244&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 6 of 6 rooms ![Presidential Suite, 3 Bedrooms, Pool View | Terrace/patio](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/941c7e87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 3 Bedrooms, Pool View ### Highlights Balcony Separate dining area Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer - 3229 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds and 2 Single Bunk Beds ![2 bedrooms, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/7f8d2f15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms ### Highlights Balcony Separate dining area Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer - 2153 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Single Bunk Beds ![2 bedrooms, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/baa20a3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms ### Highlights Balcony Separate dining area Individually furnished Individually decorated Private pool Air conditioning Free cots/infant beds Kitchen - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Single Beds ![2 bedrooms, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/baa20a3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms ### Highlights Balcony Separate dining area Individually furnished Individually decorated Air conditioning Kitchen Full-sized fridge/freezer Dining table - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Single Beds ![Royal Suite, 2 Bedrooms | 2 bedrooms, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/86617977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 2 Bedrooms ### Highlights Balcony Separate dining area Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Single Beds ![Luxury Suite, 2 Bedrooms | Dining room](https://images.trvl-media.com/lodging/89000000/88700000/88698300/88698244/w990h658x1y0-24a452bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 2 Bedrooms ### Highlights Balcony Separate dining area Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer - 2 bedrooms - Sleeps 5 - 2 King Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/27ecca94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 276 reviews £356 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=72d1ff36-b456-4de9-9027-c8664a414c02&top_cur=GBP) Ad ![9 restaurants, lunch, dinner served; Asian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Niwa-Tulum.h88698244.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Niwa-Tulum.h88698244.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20025%2C-87.48005&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Z3l72zl18nATvnMz7ia2xZfYNLc=) La Veleta, Tulum, QROO, 77765 #### What's nearby - Gran Cenote - 8 min drive - 4.2 miles - Tulum Beach - 9 min drive - 3.5 miles - Tulum Mayan Ruins - 10 min drive - 4.8 miles - Playa Paraiso - 12 min drive - 4.6 miles - Playa Ruinas - 14 min drive - 5.0 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 100 min drive #### Restaurants - ‪El Agavero - ‬13 min walk - ‪La Taqueria Pinches Tacos Shop - ‬5 min walk - ‪La Consentida - ‬10 min walk - ‪Vereda - ‬6 min walk - ‪Pepe The Best Taco! - ‬5 min walk ## About this property ### Niwa Tulum Luxury Suites Hotel near Gran Cenote Located close to Tulum Mayan Ruins and Playa Ruinas, Niwa Tulum Luxury Suites provides a rooftop terrace and a garden. Guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool - Free self-parking - A round-trip airport shuttle (surcharge), outdoor furniture and luggage storage Room features All guest rooms are individually furnished, and include comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate dining areas. Other conveniences in all rooms include: - Rainfall showers, hairdryers and shampoo - Wardrobes/cupboards, balconies and separate dining areas ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 631 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/ed0eb1f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washer - Dryer 8.8 Excellent 160 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/b3c3466b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - 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5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/32000000/31680000/31675900/31675822/163f4d84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panacea Condo Tulum La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 117 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=31675822&PinnedHotelID=31675822&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/96000000/95800000/95791200/95791149/d7867fa5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Sanah Tulum - Spa - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=95791149&PinnedHotelID=95791149&HadPinnedHotel=true®ionId=-1&adults=2) ![Ecotours](https://images.trvl-media.com/lodging/40000000/40000000/39996200/39996156/e2561da5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum - Pool - All-inclusive - Parking included - Free WiFi 8.6 Excellent 54 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=39996156&PinnedHotelID=39996156&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/109000000/108500000/108492100/108492034/bffcd149.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santal Tulum Condo Hotel By Marea La Veleta - Pool - Parking included - Free WiFi - Air conditioning 10 Exceptional 2 reviews £63 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=108492034&PinnedHotelID=108492034&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/15000000/14700000/14690500/14690404/dac9b0a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tiki Tiki Tulum La Veleta - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 199 reviews £71 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=14690404&PinnedHotelID=14690404&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Things to do - Outdoor pool ### Family friendly - Dining table - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Outdoor pool - Separate in-room dining area ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Stair-free path to entrance - Well-lit path to entrance ### More - 2 buildings - 3 floors - Designated smoking areas - Mediterranean architecture ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Blender - Cookware, dishware, and utensils - Dining table - Dishwasher - Freezer - Full-sized refrigerator/freezer - Griddle - Hob - Kitchen - Kitchen island - Microwave - Oven - Separate dining area ### More - Air conditioning - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Safe - Washing machine - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 8:00 AM - 7:00 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of MXN 300 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 20 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 4) - Pet fee: MXN 300 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Niwa Tulum Niwa Tulum Luxury Suites Hotel Niwa Tulum Luxury Suites Tulum Niwa Tulum Hotel Luxury Suites Niwa Tulum Luxury Suites Hotel Tulum ## Frequently asked questions ### Does Niwa Tulum Luxury Suites have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Niwa Tulum Luxury Suites? > As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Niwa Tulum Luxury Suites on 12 Dec 2025 start from £81.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Niwa-Tulum.h88698244.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Niwa Tulum Luxury Suites pet-friendly? > Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 300 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Niwa Tulum Luxury Suites? > Self-parking is free at this property. ### What time is check-in at Niwa Tulum Luxury Suites? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Niwa Tulum Luxury Suites? > Checkout is at noon. ### Does Niwa Tulum Luxury Suites provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 2500 per vehicle applies. ### Where is Niwa Tulum Luxury Suites located? > Located in La Veleta, this hotel is within 6 mi (10 km) of Playa Ruinas, Tulum Mayan Ruins and Gran Cenote. Soliman Bay and Cenotes Sac Actun are also within 20 mi (32 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Niwa Tulum Luxury Suites Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.6 Amenities ### 8.2 Staff & service ### 8.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 22 8 - Good 3 6 - Okay 1 4 - Poor 4 2 - Terrible 3 ### 2/10 Terrible #### Noe 24 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Expedia has a wrong number and when we arrived we didn't have a place to stay! We had to book a different place when we realized we were not going to be able to stay here! Expedia needs to remove this listing ASAP ##### Noe Stayed 1 night in Jun 2024 ### 8/10 Good #### Sabin 7 Jun 2023 Liked: Property conditions & facilities Our room was very nice and spacious. The staff was nice. But this is not a hotel. There is no bar or restaurant (we saw some reviews saying there was), and it's not close to many food options. It definitely has more of a short term rental vibe. Again, we liked it well enough, but it wasn't quite what we expected. ##### Sabin Stayed 7 nights in May 2023 ### 4/10 Poor #### Jessica 21 Feb 2023 Liked: Property conditions & facilities Disliked: Staff & service, amenities I'd like to preface this with it is a great condo with a large patio area that was fun for a family of five. Nice kitchen right off the patio to cook meals. We enjoyed having a larger place to come back to after staying at Hotel Xcaret for a week. On our second night I walked into the kitchen and encountered three roaches, one big enough to have a conversation with. I tried not to freak out since I didnt want to ruin our vacation. I opened the utensil drawer and oh god there was one in there too! I quickly contacted the management for Roach traps. They replied "they were sorry for our unfortunate situation" and that they had spray. They sprayed when we were gone and we only saw two more after that for the rest of the 4 days we were there. We told the woman at the front desk we were checking out early and leaving the next day after staying 8 nights but booking 11 nights. We for a refund obviously since it was previously booked. And we were ready to see more Mexico. The next day as we were leaving the woman at the front desk came up to the condo, asked me to stay and started inspecting everything?! Counting in front of me every towel and sheet then furiously texting on her phone, it was bizarre. You would think after leaving three nights early and they can obviously book the place again to double their money worrying about some shabby towels seems not thought out well and surprizingly petty. You would think they would be abit more apologetic and not outwar ##### Jessica Stayed 11 nights in Feb 2023 ### 10/10 Excellent #### DANIEL 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities todo ##### DANIEL Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### JJ 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente el inmueble, solo acondicionar estacionamiento y puerta principal de acceso. ##### JJ Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Marisol 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bonito lugar muy espacioso ##### Marisol Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Manuel 13 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar espacioso, cercano, com piscina y ewuipado, tranquilo y familiar ##### Manuel Stayed 1 night in Mar 2025 ### 4/10 Poor #### Patricia Mary 2 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Where to start…when we arrived we couldn’t find anyone on the property to let us into our room. It was a ghost town. Didn’t appear that anyone else was staying in the other units. We found someone who took us to our room. We were to have a private splash pool. We were told that was only in executive suites despite the fact we saw several on the way to our room. We were taken to room with a pool and someone was cleaning it but it was never filled. Property rep says we never asked for it to be filled…? There wasn’t a hairdryer as listing said. When I asked for one I received no response. The washing machine didn’t work. When we mentioned it the response was … it doesn’t work. No coffee maker and a kettle that smelled like mold. My friend couldn’t find his jacket and wanted to look in first room for it. He was told it wasn’t there. It had his car key fobs in it so it was important. We went to that room and knocked . No one there and door was unlocked so he went in to see if coat was there. We were going to beach and my friend stopped at supply cupboard which was unlocked to get a towel to take. I received a nasty message about those two incidents. Then on our return to property was confronted by angry property rep asking if we took her bike??!! I couldn’t believe what I was hearing!! To call this place “executive suites” is a real stretch. It may have been at one time but certainly not now. Loved Tulum but our trip was not as relaxing as it should have been. ##### Patricia Mary Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### Martha Alicia Tovar 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo genial, la atención de Cindy fue excelente. ##### Martha Alicia Tovar Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Sergio 18 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien Excelente lugar para descansar ##### Sergio Stayed 1 night in Jan 2025 ### 8/10 Good #### Ahmad 14 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay We had a wonderful stay! The rooms are spacious, we booked a 2-bedroom suite on the roof with a large balcony – perfect for relaxing in private. Despite arriving late at 3 AM, the process was seamless. We received clear instructions via WhatsApp on how to access our key and find our suite. The cleaning staff were incredibly sweet and helpful, adding a personal touch to our experience. This is truly a great place to unwind and enjoy some privacy. Highly recommend! ##### Ahmad Stayed 4 nights in Jan 2025 ### 6/10 Okay #### Aurelie 12 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Malgré une arrivée très tardive, la chambre n'était pas prête et avions reçu une chambre temporaire Résultat, tout la deuxième journée, les valises étaient à la réception et ne pouvions revenir avant 17h à notre chambre définitive. Pas d'eau chaude le premier soir car chauffe eau était éteint. ##### Aurelie Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Dirección 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una excelente experiencia, las habitaciones super comodas el colchon y las almohadas lo mejor pude descansar sin problema en toda mi estancia. Los departamentos cuentan con todo lo necesario para cocinar durante varios dias. La Srita. Cindy en todo momento se porto amable y atenta. ##### Dirección Stayed 8 nights in Dec 2024 ### 2/10 Terrible #### Yolanda 2 Jun 2024 Disliked: Staff & service #### Malo No me gustó preferí cambiarme de hotel ##### Yolanda Stayed 1 night in May 2024 ### 2/10 Terrible #### Yolanda 26 May 2024 Disliked: Staff & service #### Mal servicio Mal servicio ##### Yolanda Stayed 1 night in May 2024 ### 10/10 Excellent #### JOSE 28 Apr 2024 Liked: Cleanliness, staff & service Excelente servicio ##### JOSE Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Julian Martin 23 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Súper hermoso muy tranquilo limpio y súper agradable un 10 en limpiezas calidad excelente camas súper ricas todo un 10 ##### Julian Martin Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Raúl Francisco 25 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lo mejor La pasamos de lo mejor súper recomendó el lugar la atención de la chica Cindy muy buena Regresaremos pronto ![](https://a.travel-assets.com/ugc/hotel-reviews/0FE7C7A4C51912DD6775FFD03CEB593B6BDA7B701708889574630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raúl Francisco Stayed 2 nights in Feb 2024 ### 4/10 Poor #### brenda 10 Jan 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities There’s not much near this location. The unit was clogged, tv didn’t work, WiFi didn’t work, a window didn’t work so the AC wouldn’t cool, they never came in and cleaned. Music is playing thru the day, so if you want to sleep in you’ll hear it. Rooms are very bright. The positive would be the staff that tries to be helpful. Out experience wasn’t great since much was broken. ##### brenda Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Wendy 3 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal excelente muy atentos y amables ##### Wendy Stayed 6 nights in Dec 2023 ### 10/10 Excellent #### Balint 31 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place. Some minor handyman upkeep with porly functioning washing machine and bathroom faucet is only minor room for improvement... ##### Balint Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Eduardo 20 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding service & installations Great experience staying at Nuwa. The service and installations outstanding. Thank you for this excellent time. ##### Eduardo Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Ignacio 31 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelente propiedad ##### Ignacio Stayed 1 night in Jul 2023 ### 10/10 Excellent #### FAVIOLA 24 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Niwa es un excelente alojamiento, muy tranquilo y familiar. Es muy buena opción para los que buscan descansar, las camas son muy cómodas y los departamentos muy amplios La ventaja es que esta cerca de holistika para hacer yoga y actividades recreativas. Definitivamente estaré de regreso. El personal siempre fue muy amable. ##### FAVIOLA ### 10/10 Excellent #### Esmeralda 23 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Se respira paz y tranquilidad dentro de las instalaciones, su personal muy atentos en todo momento ##### Esmeralda ## Expedia's Latest Trends ### Hotels > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information)