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Hip Hotel Tulum

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Primary image
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Room, Ocean View | Terrace/patio

Overview of Hip Hotel Tulum

VIP Access

Hip Hotel Tulum

3.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • On private beach
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Carretera Tulum Boca Paila Km 8, Tulum, QROO, 77780

Explore the area

  • Popular LocationVen a la Luz Sculpture14 min walk
  • Popular LocationPlaya Akun7 min drive
  • Popular LocationSFER IK14 min drive
  • AirportTulum, Quintana Roo (TUY)30 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Tulum

Located in Tulum, Hip Hotel Tulum is on a private beach. Tulum Mayan Ruins and Muyil Ruins are local landmarks, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Ven a la Luz Sculpture - 14 min walk
  • Playa Akun - 7 min drive
  • SFER IK - 14 min drive
  • Las Palmas Public Beach - 20 min drive
  • Playa Paraiso - 23 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 113 min drive

Restaurants

  • The real coconut - 5 min walk
  • Casa Banana - 6 min walk
  • Hartwood - 10 min walk
  • Mur Mur - 10 min walk
  • Cenzontle - 12 min walk

About this property

Hip Hotel Tulum

Hotel with private beach and full-service spa
Catch some rays on Hip Hotel Tulum's private white sand beach, pamper yourself at the full-service spa or enjoy yoga.
Hip Hotel Tulum offers 32 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This Tulum hotel provides complimentary wireless Internet access. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available

Restaurants on site

  • TROPIQUE

Things to do

  • Beach club (surcharge)
  • Beach yoga
  • Bike parking
  • Full-service spa
  • Private picnics
  • Wine-tasting room
  • Winery release events

Family friendly

  • Baby bath
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Coworking spaces

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Beach towels
  • Books
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Turndown service
  • Window screens

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Policies

Check-in

Check-in from 3 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 5 per night
  • Resort fee: USD 8 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 220 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hip Hotel
Hip Hotel Tulum
Hip Tulum
Hip Tulum Hotel
Hotel Hip Tulum
Tulum Hip Hotel
s And s Hip Hotel
Hip Hotel Tulum Hotel
Hip Hotel Tulum Tulum
Hip Hotel Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 122 out of 239 reviews
5 - Excellent 51%
Rating 4 - Good. 81 out of 239 reviews
4 - Good 34%
Rating 3 - Okay. 29 out of 239 reviews
3 - Okay 12%
Rating 2 - Poor. 5 out of 239 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 239 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hip Hotel was magical! We will be back again.
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great location, very helpful front desk concierge helped us schedule Covid tests before returning home. The staff here goes out of their way to ensure you have a great stay.
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was like having our own private ocean. We could have both done without the music they played.
Stayed 3 nights in Mar 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
As a gold member none of my gold member advantages were honored. I honestly feel like they owe us some type of partial credit. No upgrade they gave us a big hassle about late check out we had two rooms and no spa treatment as promised.
Stayed 1 night in Feb 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2021