Greenhills Hotel

Photo gallery for Greenhills Hotel

Primary image
Seasonal outdoor pool
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Greenhills Hotel

Greenhills Hotel

3.0 star property

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Greenhills hotel, Tenby, Wales, SA70 8NB

Explore the area

  • Popular LocationManor House Zoo4 min drive
  • Popular LocationDinosaur Park5 min drive
  • Popular LocationManorbier Castle10 min drive
  • AirportSwansea (SWS)83 min drive

Choose dates to view prices

About this area

Tenby

Located in Tenby, Greenhills Hotel is in a rural area. The area's natural beauty can be seen at Pembrokeshire Coast National Park and Tenby Beach. Manor House Zoo and Dinosaur Park are also worth visiting.
Visit our Tenby travel guideOpens in a new window
Map

What's nearby

  • Manor House Zoo - 4 min drive
  • Dinosaur Park - 5 min drive
  • Manorbier Castle - 10 min drive
  • Manorbier Beach - 10 min drive
  • Tenby Golf Club - 13 min drive

Getting around

  • Manorbier Station - 4 min drive

Restaurants

  • Tudor Lodge - 6 min drive
  • Beach Break Tearooms - 7 min drive
  • Carew Cross - 8 min drive
  • Stables Restaurant - 8 min drive
  • The Lounge - 9 min drive

About this property

Greenhills Hotel

3-star hotel with free breakfast and seasonal outdoor pool
Along with a restaurant, this hotel has a bar/lounge and a seasonal outdoor pool. Free English breakfast and free self parking are also provided. All 20 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus in-room free WiFi and LCD TVs with cable channels. Free bottled water, hairdryers and phones are among the other amenities that guests will find. Change of towels is available on request
Greenhills Hotel offers 20 accommodations with complimentary bottles of water and a hairdryer. 32-inch LCD televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Tenby hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)

Food and drink

  • Free English breakfast available daily 8:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Children's dinnerware
  • Seasonal outdoor pool

Conveniences

  • No lifts

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone

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See similar properties

Tenby
Tenby
Parking included
Parking included
Hotel
Hotel
Guest rating 3.5+
Guest rating 3.5+
3 star
3 star
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 1:00 PM - 9:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Bicycles are not permitted in guestrooms. Bicycle storage is not available onsite. Secure bicycle parking is not available at this property.

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms

Property is also known as

Greenhills Hotel Hotel
Greenhills Hotel Tenby
Greenhills Hotel Hotel Tenby

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 36 out of 117 reviews
5 - Excellent 31%
Rating 4 - Good. 37 out of 117 reviews
4 - Good 32%
Rating 3 - Okay. 20 out of 117 reviews
3 - Okay 17%
Rating 2 - Poor. 11 out of 117 reviews
2 - Poor 9%
Rating 1 - Terrible. 13 out of 117 reviews
1 - Terrible 11%

3.8/5

Cleanliness

3.9/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

3.4/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of St Florence. Clean room with an excellent breakfast. The staff are wonderful and very knowledgeable about the area.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and a nice family run friendly hotel. With great home cooked food
Stayed 2 nights in Jan 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refused our stay…lucky escape!
We booked through Hotels.com selecting 2 Adults and an under 1 year old & selected a room available to us. Out of courtesy I contacted the hotel to advise that we would be bringing our own travel cot to be bluntly and rudely told that we couldn’t have 3 people in the room. I was left aghast. Firstly I was taken back by the fact that when introducing myself as an up and coming guest I was received by silence! No greeting or welcome from this so called warm welcoming hotel! And then to be told that we couldn’t stay in the room we had booked because of our 6 month year old being classed as a third person with no attempt to rectify this challenge and harshly told that to take it up with Hotels.com I was left open mouthed and terribly upset. Every attempt to rectify was declined abruptly and any attempt to challenge her decision was met with ‘take it up with hotels.com’! I was astounded by how little empathy, understanding and complete lack attempt to help salvage our stay from a front of house, customer facing individual! I called back to report the rudeness of the receptionist to be advised that she in fact was the Owner/Manager of the hotel! I took the opportunity to provide some feedback to how badly treated I felt only to be argued with and spoken to badly. I got the distinct impression that she disliked that we booked through Hotels.com. Lucky escape as the customer service was shockingly bad so I doubt we would have enjoyed our stay! We’re still awaiting a refund from July!
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021