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Reviews of Fiesta Inn Tampico

3.5 out of 5
Fiesta Inn Tampico
Av Hidalgo 6106, Tampico, TAMPS

Reviews

7.8

Good

Rating 10 - Excellent. 152 out of 401 reviews" "
Rating 8 - Good. 130 out of 401 reviews" "
Rating 6 - Okay. 62 out of 401 reviews" "
Rating 4 - Poor. 40 out of 401 reviews" "
Rating 2 - Terrible. 17 out of 401 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ROSA

Tienen habitación disponible para hoy 24 de Marzo? Con la misma traiga o màs baja?
Stayed 1 night in Mar 2024
Response from Fiesta Inn Tampico on 25 Mar 2024
Hola, Rosa. Discúlpanos por nos responder en ese momento. Recomendamos que en futuras ocasiones se pregunte en recepción para poder dar una respuesta mas pronta ¡saludos!

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, te hacen sentir como en casa, todos muy amables, lugar muy seguro, y la comida deliciosa,intalaciones limpias. Todo excelente, gracias.
Stayed 6 nights in Mar 2024
Response from Fiesta Inn Tampico on 19 Mar 2024
Guadalupe, gracias por tu comentario. Nos alegra que hayas disfrutado de tu estancia con nosotros. Siempre nos ha gustado que nuestro huésped se sienta como en casa durante su alojamiento, deseamos que nos vuelvas a visitar pronto ¡saludos!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023
Response from Fiesta Inn Tampico on 6 Jan 2024
Gracias por su calificación, deseamos que nos visite nuevamente en esta su casa Fiesta Inn Tampico.

10/10 Excellent

ELIAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Fiesta Inn Tampico on 4 Jan 2024
Elias, gracias por tu calificación. Deseamos que tengas un excelente año. Esperamos poder tenerte de regreso en esta tu casa Hotel Fiesta Inn Tampico.

4/10 Poor

Elizabeth

Stayed 3 nights in Dec 2023
Response from Fiesta Inn Tampico on 26 Dec 2023
Buen día, Elizabeth. Agradecemos de tu calificación, sin embargo... Nos gustaría saber que más sucedió para llegar a tener esta calificación, estamos para servirte, saludos.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff I’ll return to this place.
Stayed 1 night in Jun 2023
Response from Fiesta Inn Tampico on 20 Jun 2023
We appreciate your comment, we hope you visit us again to repeat an unforgettable experience

10/10 Excellent

MA GUADALUPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Fiesta Inn Tampico on 14 Jun 2023
Buena tarde, Guadalupe. Agradecemos de tu importante calificación. Gracias por darnos la confianza en preferirnos para tu hospedaje. Deseamos nos vuelvas a visitar pronto para poder ofrecerte una mucho mejor estancia en esta tu casa Hotel Fiesta Inn Tampico.

8/10 Good

Billy R

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and the beach
Stayed 4 nights in Jun 2023
Response from Fiesta Inn Tampico on 6 Jun 2023
WE APPRECIATE YOUR COMMENTS, WE WISH YOU VISIT US AGAIN SOON

8/10 Good

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place and the staff were friendly and helpful
Stayed 1 night in Mar 2023
Response from Fiesta Inn Tampico on 21 Mar 2023
We appreciate your time to be able to qualify us, we hope you visit us again soon in this your home FITAM

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, great size rooms and confortable beds. Rooms can be renovated a bit, furniture looks old
Stayed 2 nights in Nov 2022

4/10 Poor

BERTHA

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The only and terrible problem are the old equipments of air conditioning , I WAS NOT ABLE TO SLEEP, they make a lot of noise. I asked if all the rooms had the same equipments and they said YES… 😔
Stayed 2 nights in Aug 2022
Response from Fiesta Inn Tampico on 30 Aug 2022
Dear Mrs. CarpizoI'm very sorry for the inconvinience you've experiencied during your stay. Your comments help us improve our service and make things better everyday. We are currently working on remodeling the hotel, this includes of course new AC aquipement in all rooms. I hope you would give us the opportunity to welcome you again in your next trip to Tampico.Best Regards,Diego FloresSales Manager

4/10 Poor

ALDO

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Les falta mantenimiento en varias áreas, y mejor limpieza
Stayed 3 nights in Jul 2022
Response from Paola on 10 Aug 2022
Buen día Sr. Orozco, Primero que nada le ofrezco una disculpa en nombre de Fiesta Inn, sus comentarios son muy importantes para nosotros, ya que nos permiten ver nuestras áreas de oportunidad para trabajar en ellas, y asegurarnos que en su próxima estancia sea de lo más placentera. Lo esperamos en esta, su casa Fiesta Inn Tampico

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean n friendly
Stayed 1 night in Jul 2022
Response from General Manager on 20 Jul 2022
Thanks for your preference. We look forward to seeing you back in Tampico.

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 3 nights in Jul 2022
Response from Gerente General on 21 Jul 2022
We appreciate your comments and for your visit, come back soon.

8/10 Good

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decente, limpio y en buena locación. Room for improvement.
Stayed 1 night in Jul 2022

10/10 Excellent

Maribel

Stayed 1 night in Jun 2022

10/10 Excellent

jaime

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hernan is a great waiter, we had breakfast there every day
Stayed 3 nights in Jun 2022
Response from Gerente General on 21 Jul 2022
We appreciate your comments and for your visit, come back soon. I will forward your comments to Hernan.

10/10 Excellent

jaime

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hernan the waiter at the restaurant has an excellent attitude, making us feel welcomed!
Stayed 2 nights in Jun 2022
Response from Gerente General on 22 Jul 2022
Happy to send your congratulations to Hernan, thank you for your comments.

8/10 Good

Federico

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant service was extremely slow.
Stayed 1 night in Apr 2022
Response from Gerente General on 28 Apr 2022
Estimado Sr. Federico, Gracias por su calificación y por su preferencia. Lo esperamos en su próxima visita a Tampico. Saludos.

2/10 Terrible

Steven

Stayed 1 night in Mar 2022

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and beds confortable, furniture a bit old. Good location
Stayed 1 night in Mar 2022
Response from Gerente General on 1 Apr 2022
Estimado Sr. David, Gracias por su calificación y por su preferencia. Lo esperamos en su próxima visita a Tampico. Saludos.

10/10 Excellent

Alejandro

Stayed 1 night in Feb 2022

8/10 Good

Pablo

Stayed 1 night in Feb 2022
Response from Gerente General on 19 Feb 2022
Estimado Sr. Pablo, Gracias por su calificación y por su preferencia. Lo esperamos en su próxima visita a Tampico. Saludos.

6/10 Okay

Miguel Arturo, Calgary

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was really uncomfortable, the hotel is really run down, the place smelled like mold most everywhere, particularly in the rooms
Stayed 3 nights in Jan 2022
Response from Gerente General on 15 Jan 2022
Dear Guest, Thank you for sharing your comments and feedback. Looking forward to have you back soon. Regards,

6/10 Okay

Elena

Travelled with family
Liked: Cleanliness, room comfort
Overall the facility was ok: clean and comfortable and good location for our needs. There were only 2 functioning electrical outlets in the room. A/C worked that was a good thing given the hot/humid weather in Tampico. Breakfast was included, but service at the restaurant was not good: very slow and staff was not very attentive 1/2 the time. Front service staff was friendly and attentive, most of the time.
Stayed 5 nights in Jun 2021

6/10 Okay

Bryan

Stayed 1 night in Feb 2021
Response from Gerente General on 17 Jul 2021
Estimado Sr. Bryan, Gracias por su calificación y por su preferencia. Lo esperamos en su próxima visita a Tampico. Saludos.

4/10 Poor

Mitchell

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Pass on this property
This is not the standard of a Fiesta Inn It was sub par It was by far very below the Fiesta Inn quality that I have experienced in other cities The furnishings had rips and tears in them The air conditioning unit was broke It was basically a dump I was really surprised at how poor the condition of the property
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Gerente General on 28 Apr 2021
Estimado Huésped, gracias por su calificación.

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good option to stay
Excellent
Stayed 1 night in Dec 2020
Response from General Manager on 28 Apr 2021
We would like to thank you for your recent stay at Fiesta Inn Tampico and for has been taken part of your time to let us know your impression about our services. Waiting you give us another opportunity to serve you in a near future, we remain,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
NIce view from room uncomfortable bed
Little disappointed with hotel first they gave me a king bed room had to go back to front desk because I deserved a deluxe king suit then was told the room was not ready till four, I prepaid so I waited for it the room was very nice with a separate living room how ever the bed was very hard like sleeping on the floor since the reason I go to a hotel is to sleep I do not think I would return to this one if you like hard beds this is one for you
Stayed 1 night in Feb 2021
Response from General Manager on 28 Apr 2021
We would like to thank you for your recent stay at Fiesta In Hotel and for has been taken part of your time to let us know your impression about our services. Waiting you give us another opportunity to serve you in a near future, we remain,

8/10 Good

Luciano E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Good but i cant sleep on my last night. The alarm was on all night.
Stayed 1 night in Jan 2021

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good views
Stayed 14 nights in Sep 2020
Response from General Manager on 24 Oct 2020
Dear Guest, Thank you for sharing your comments and feedback. Looking forward to have you back soon. Regards,

10/10 Excellent

Gladys, Guatemala

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre me quedo en este hotel y la atención es muy buena y personalizada! Las habitaciones muy limpias y cómodas
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Everything was in order, but the beds were very uncomfortable.
Stayed 1 night in Jan 2020

10/10 Excellent

Rosa Idalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is just perfect, amenities just perfect for what we needed.
Stayed 5 nights in Jan 2020

10/10 Excellent

cesar carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here at the Fiesta Inn Tampico Hotel multiple times and I always ask for the lagoon view when its available and will keep doing so. I can say enough about the Staff, the food, the acomadations. This last stay was not as pleasant in our room, I work in construction so I'm very understanding that maintenance and upgrades are a must. But in opinion is that if work was scheduled to be done over my room 601, that this room should have been put on hold until the work was completed. Yesterday we had not planned to leave our room and just to stay in. And enjoy the Hotels ameneties that it has to offer on premises. But instead we were awaken by spunds of Jack hammering and the it continued thru out the day and the once again this morning by workers chipping away with hammers and chiesels. We also used the Taxi service within the Hotel and was charged $100.00 pesos to be taken across the street the 360 Restaurant. The driver seemed to be bother by the short distance because of kaotic driven, instead of making it a nice ride for my date and I. If I would have been by my self when I came back to the Hotel I would have never paid for the ride because it was not in a Taxi but it seemed to be a personal car and the way we had to hold on from being thrusted around like rag dolls in the back seat.
Stayed 2 nights in Dec 2019
Response from FIESTA INN TAMPICO on 13 Dec 2019
Hi Mr. Calderon! we already contact you directly by message. Regards!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Stayed 3 nights in Oct 2019
Response from FIESTA INN TAMPICO on 30 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, room comfort
El hotel bien, tiene el concepto e imagen anterior de Fiesta Inn y se ve desactualizado pero no esta mal en sí
Stayed 1 night in Jul 2019

10/10 Excellent

EP, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, it is on Hidalgo Ave. you are close to restaurants l. Starbucks and the hotel has airport shuttle which is the best.
Stayed 1 night in Jun 2019
Response from Gerente General on 10 Jul 2019
Muchas gracias evaluar nuestro servicio. Esperalmos poder saludarle pronto

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Mainly, the air conditioning was extremely loud and somehow at the same time barely enough to keep the room at a reasonable temperature. They need better ac equipment. The sheets were the complete opposite of soft. And oviously on a very hot day I wanted something refreshing to drink, and there was no fridger or even a vending machine. The only option was room service.
Stayed 1 night in Jun 2019
Response from General Manager on 28 Jun 2019
Thank you for answering our survey and give us your feedback. We rely on you to know how are we doing, and how could we improve. We hope to see you soon.

10/10 Excellent

Batuel C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaibas vacation!!
Great experience and best staff, this hotel has a wonderful location!
Stayed 1 night in Jun 2019
Response from General Manager on 28 Jun 2019
Thank you very much for answering our survey.

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019
Response from Gerente General on 30 Jun 2019
Muchas gracias por su preferencia

10/10 Excellent

José Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Gerente General on 30 Jun 2019
Muchas gracias por evaluar nuestro servicio. Esperamos saludarle pronto nuevamente.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is dated. Hot water is lukewarm. Staff not very friendly as focus is squeezing more money out of guests. You may want totryCamino Real instead...
Stayed 2 nights in May 2019
Response from Gerente General on 12 Jul 2019
Gracias por compartir sus valiosos comentarios, los cuales nos ayudan a mejorar día con día.

10/10 Excellent

Julian C

Liked: Staff & service, property conditions & facilities, room comfort
Best choice, but......
rooms have been remodeled and look much better, comfortable california king matreses. Toilets much be cleaned with "CLORO" every day, our toilet had a bad dirty smell, even after the maid cleaned it with their soap.Have new air condition units that are not as loud as the ones they had before. They removed the small refrigerators from the rooms ? why? Their service is stupendous throughout the hotel. Ask for a lake view room they are the largest ones and not expensive at all. The food quality has improved substantially, fruits are fresh and have a good variety for breakfast buffet. Eventhough on Hotels.Com the hotel advertises "25% off on meals and beverages", once you are there they will not provide you a discount on the breakfast. Still it is the best choice in Tampico. We have traveled to Tampico on business for close to 20 years.
Stayed 4 nights in Nov 2018

10/10 Excellent

Safe, Houston

Liked: Cleanliness, staff & service
As always from time you walkin the door to the time you walk out nothing but excellence. Yes the Hotel is an older hotel but from my many visits and experience to Ciudad Maadero \ Tampico this Hotel is my favorite because of the great views of the lagoon to the green surroundings of the prooerty and even now and the an Iguana might come out and show it self.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel didnt smell well and the elevator was dropping water. Some rooms got floods
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2018

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Good, but room for improvement.
Overall good, mainly due to friendliness staff. Some improvement needed in the room.
Stayed 3 nights in May 2018