Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
71% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Washington State

I do NOT recommend this place to any one

Posted 17-Aug-2015
Pros: it was close to where I was going.
Cons: everything the front desk could have offered me a different room which they did not.
Location: there is the most amazing place to eat called the POODLE DOG & PUP ROOM just a little way's away from the room.
hard bed, stained coach, light bulbs missing, towels dirty, toilet did not work properly,Wi Fi poor, asked for wake up call did not get it, no local channels on the TV.
1 out of 5
by A verified traveller

Worst stay ever!

Posted 15-Aug-2015
Very disappointed in the room - sheets bad cigarette holes in them, room felt dirty, sink was dirty, musty smell, staff not personable, just overall bad experience.
4 out of 5
for Everyone
by A verified traveller from Yakima

Closest thing to warped tour 2015 that was open

Posted 14-Aug-2015
It was cool. Think hall could add maybe a hot tub? The pool was nice and cold .... Some of the people's kids were weird and invaded our space but the actual hotel was great! Everything was good thanks :)
3 out of 5
by A verified traveller

Posted 10-Aug-2015
Geschäftsreise. Kein Aufzug um den schweren Koffer auf die 1. Etage zu bringen. Bescheidenes Frühstück. Sehr einfache Zimmer.
1 out of 5
by A verified traveller from Tacoma

Cheap hotel by the freeway

Posted 10-Aug-2015
Cons: New bedding, air freshener and a thorough cleaning
If you just need a place to stay that's cheap, then this is the place. It's old, stale and not a great place.
1 out of 5
by A verified traveller from Thunder Bay ON

Scary and Shabby!

Posted 03-Aug-2015
Pros: The breakfast was okay.
Cons: Better customer service and friendlier staff. Updates to furnishings and linens as well as the stains around the bathroom, carpets and beds.
Location: It was close to Wild Waves and The Outlet Collection Mall but public transportation was poor. There were no restaurants nearby and staff were not very
The room was in shabby conditions with stains on towels, sheets and shower curtains; no coffee maker or alarm clock, bad wifi, and only 13 channels on tv. The pool was closed from 9pm to 10am so we did not even go swimming. There were hookers working out front and we watched police make an arrest in the parking lot. My friend(who's daughter was with me) tried calling and was repeatedly told we were not staying at the hotel until she threatened to call the police. The staff were unhelpful when asking for directions and not friendly. Breakfast was supposed to be from 6-10am but they started packing it up at 9am so two of my kids did not get breakfast. On the morning we left a man tried to get me to let him into my room to do crack. Worst experience at any hotel ever!
1 out of 5
by A verified traveller from North Vancouver, Bc

Never stay here.....

Posted 27-Jul-2015
Pros: nothing
Cons: Everything
Location: Tacoma dome, wild waves park, Tacoma downtown and port, Defiance zoo
The room was missing locks on the door, window was broken and would not lock, all blankets and sheets had burn holes in them even though we were in non smoking rooms. the microwave plate had old crusty food with mold on it. the dresser was missing a drawer, the hutch door wouldn't stay closed. when turning on the bathroom vent is made the whole room smell like smoke. Over all this was a very gross hotel considering it was a choices hotel. there was long and short hairs in the bathroom.
1 out of 5
by A verified traveller

Never Again

Posted 22-Jun-2015
We knew prices would be unusually high due to a big event, but to pay what we did for this hotel was ridiculous! Although all hotels in Washington are smoke free, our room smelled of smoke so bad. The pillowcases didn't match and there was hair all of over the bed spread. This hotel boasts free breakfast but they ran out of coffee!!! And the staff was not friendly or helpful.
3 out of 5
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 19-May-2015 on Hotels
2 out of 5
for Couples
by jonathan from tx

it was bad

Posted 14-May-2015 on Hotels
It was filthy no towels .