Ratings based on 487 Verified Reviews

2.9 out of 5
57% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.7 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from Tacoma, Wa

A nice home away from home

Posted 19-Feb-2017
Now I have read several reviews on here prior to choosing this location and I'll tell you I was very very hesitant to book here as the reviews are nothing shy of horrible and a definite detour. With that said, I am so glad I did stay here. The room j had was nothing like I anticipated. My room was clean and smelled fresh also. Decor was more up to date than some surrounding hotels I've stayed at. The check-in process was fast and easy and the staff were awesome. I mentioned the reviews to staff and the young lady informed me that new management is working very hard to clean the place up in every way possible. Youre doing great guys. I would definitely recommend and will be back very soon.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Feb-2017
Nice hotel could use a little work on the rooms but nice
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jan-2017
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3out of 5
by A verified traveller

Not a good feeling

Posted 02-Dec-2016
No real staff onsite. Could not get extra linens had to take out garbage or would be chargef extra. Key didn't work most of the time. Not a good experience.
1out of 5
by A verified traveller from tacoma

Crossland in tacoma Hosmer horrible

Posted 24-Nov-2016 on Orbitz
It was horrible the room smelt like dog it had dried blood stains on sheets and someone was stabbed on the stairs right before we arrived if you are involved in any illegal activity this place is for you. Absolutely nasty. Never again.
1out of 5
by A verified traveller

Dont book this hotel.

Posted 07-Nov-2016 on Hotels
Its was poor the only nice thing about it was the clerk. He was friendly! There was no one to speak to on sunday morning when we checked out, when I called Hotel.com I was on hold for over 23 mins, the phone died, had to get online and wait another 20 mins to be told they would not refund me and Hotels.com was willing to give me a $15.00 coupon for my next book.. I am very upset.
3out of 5
by A verified traveller from p

quiet hotel yet needs more

Posted 17-Oct-2016
Pros: The bathroom was nice.
Cons: I had to walk clear around the hotel to get to my room because some doors were only one way
Location: It's near a busy road so it's a little noisy but it's a perfect location to shopping and things to do.
The room was quiet and half remodeled. Needs better looking tv and furniture. The cabinets looked really rough, there were a lot of stains in the carpet. If it was cleaned up. Little and the furniture wasn't so sticky I would have felt more comfortable. Other than that the hotel staff were amazing and very helpful great customer service!
1out of 5
by A verified traveller

Not a place for kids or anything for family

Posted 13-Oct-2016 on Hotels
The bed sheets had stains on them, the pillow sheets were dirty they were yellow like literally. I flicked a black thing off the bed and I don't even know what it was to be honest The only good thing there was the restroom but who knows if the towels were even clean, this place is a rip off big time
5out of 5
Recommended
for Everyone
by A verified traveller

Cool spot

Posted 31-Jul-2016
Location is cool and close to highway and good places to eat.
2out of 5
by A verified traveller from Philadelphia

Ok to use to save money

Posted 29-Jul-2016
Not sparkling clean but acceptable to save money.