Ratings based on 510 Verified Reviews

2.9 out of 5
54% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from Tacoma Wa

Close to what we needed

Posted 13-Jul-2017
Very unsatisfied. Bathroom had no place to hang towels or anything. Toilet kept running. Paint was peeling around the bathroom sink as well as the caulking. No waste basket. No access to call the front desk. No maid service the next day and the only clean the room and replace the towels once a week. I had to take my towels down to laundry room and put they in the dryer myself before they would give me new ones. The TV would cut out every 10 mins. Had people hanging out side our door yelling and screaming all night and smoking by our door. I would never recommend this place to anyone not even a dog. The picture and information on the website are not true of how they look.
2 out of 5
by A verified traveller

Not nice

Posted 24-Jun-2017
Cons: Overall condition and security
The hotel staff was great. But, the hotel itself Not so much. The room itself had a smell of urin, the carpeting was well worn, and well past time to replace. The hotel itself has many week to week renters and there were many people just " hanging out" giving the appearance of a not safe or secure environment.
1 out of 5
by A verified traveller from Washington

Disgusting and Scary

Posted 14-Jun-2017
Pros: not a thing
Cons: the hotel needs to be demolished
Location: location was good but hotel was disgusting.
When I arrived there were numerous people hanging outside and inside the stairwell and it looked to me that it was either a drug hookup or a prostitution hookup. there was garbage piled up inside the stairwell by the elevator and there were young kids running around and one of them could not locate a parent. the room smelled and was so dirty that I went and checked out immediately as I would of rather slept in a park than sleep in that hotel. I walked in the room door and walked back out. I would never ever ever recommend this hotel to anyone.
1 out of 5
by A verified traveller from from philly

Be prepared

Posted 11-Jun-2017
The hotel looks like it falls inline with a few of the nicer hotels in the strip looks can be deceiving. The hotel staff was very accommodating but unfortunately the unwelcoming riff wrath some of the guest and locals bring can be scary. My room was located on the backside of the hotel where I witnessed open drug deals, customers using illegal drugs and prostitution. This is a nice property but security and management needs to step up their game. If your not familiar with this lifestyle please don't book here because you will not be comfortable.
2 out of 5
by A verified traveller from b.c.,canada

cheap city hotel

Posted 20-May-2017
Pros: leaving and seeing it in my mirror
Cons: lots
Location: easy to get to off highway
got room in back,room next door had big sign on door that said knock before entering,and people were entering it and others all night.use your own judgement on what was going on.floor in room was sticky so we left our shoes on.
1 out of 5
by A verified traveller from Atlanta

DON'T go there.

Posted 26-Apr-2017
Pros: Price but it comes with a bigger price. Close to the interstate .
Cons: Gut the place .
At fist the area was not good lot's of homeless people hanging around , while checking in some drug addict dropped his needle in front of the office. The room smelled so bad that we asked housekeeping for air freshener , it did not help we had to buy something at the store.The carpets were filthy. Strange people hanging around all the time , the guy next door cussed at his girlfriend / wife and left with his buddy to go do what they do?? People never seems to sleep talking loud at night probably drunk or high on weed. We had to leave earlier than what we booked and was glad to leave . When I called our checkout in I was told to talk to Expedia about a refund Expedia said talk to Crossland , Crossland said NO. So I am just posting my experience of my stay there. I will never go back even if they give me a month free. NO thank you.
1 out of 5
by A verified traveller from modesto,ca

We have to cancel our stay.

Posted 09-Apr-2017
Disappointing bed spread is torn n dirty. Location is not ideal also. The place is rowdy.
2 out of 5
by A verified traveller from Colorado

Disappointment

Posted 07-Apr-2017
Pros: Front desk staff were polite.
Cons: Room was not cleaned well, no comforters on the beds just sheet. I was told that it was new corporate policy.
Location: Location is great, food areas and activities near the hotel.
The hotel needs upgrades. Carpet dirty and stained.
1 out of 5
by Annabella

Find another Hotel

Posted 03-Apr-2017 on Hotels
I suppose you get what you pay for. They need to update their facility, musky smell. Beds uncomfortable. There were nights I was worried for my safety.
2 out of 5
Recommended
for Everyone
by A verified traveller from WASHINGTON

Unhappy

Posted 28-Mar-2017
Pros: The HouseKeeper and the New Manager.
Cons: Alot
Room needed to be Deep /'cleaned. Lack of Dishes & pans.