Ratings based on 499 Verified Reviews

2.9 out of 5
56% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from b.c.,canada

cheap city hotel

Posted 20-May-2017
Pros: leaving and seeing it in my mirror
Cons: lots
Location: easy to get to off highway
got room in back,room next door had big sign on door that said knock before entering,and people were entering it and others all night.use your own judgement on what was going on.floor in room was sticky so we left our shoes on.
1 out of 5
by A verified traveller from Atlanta

DON'T go there.

Posted 26-Apr-2017
Pros: Price but it comes with a bigger price. Close to the interstate .
Cons: Gut the place .
At fist the area was not good lot's of homeless people hanging around , while checking in some drug addict dropped his needle in front of the office. The room smelled so bad that we asked housekeeping for air freshener , it did not help we had to buy something at the store.The carpets were filthy. Strange people hanging around all the time , the guy next door cussed at his girlfriend / wife and left with his buddy to go do what they do?? People never seems to sleep talking loud at night probably drunk or high on weed. We had to leave earlier than what we booked and was glad to leave . When I called our checkout in I was told to talk to Expedia about a refund Expedia said talk to Crossland , Crossland said NO. So I am just posting my experience of my stay there. I will never go back even if they give me a month free. NO thank you.
1 out of 5
by A verified traveller from modesto,ca

We have to cancel our stay.

Posted 09-Apr-2017
Disappointing bed spread is torn n dirty. Location is not ideal also. The place is rowdy.
2 out of 5
by A verified traveller from Colorado

Disappointment

Posted 07-Apr-2017
Pros: Front desk staff were polite.
Cons: Room was not cleaned well, no comforters on the beds just sheet. I was told that it was new corporate policy.
Location: Location is great, food areas and activities near the hotel.
The hotel needs upgrades. Carpet dirty and stained.
2 out of 5
Recommended
for Everyone
by A verified traveller from WASHINGTON

Unhappy

Posted 28-Mar-2017
Pros: The HouseKeeper and the New Manager.
Cons: Alot
Room needed to be Deep /'cleaned. Lack of Dishes & pans.
1 out of 5
by A verified traveller from Idaho

Posted 04-Mar-2017
Pros: Nothing
Cons: See above
Location: N/A
This is the worst room I've ever seen. Took 5 attempts to get in the room. Multiple large stains in the carpet. Many large, unrepairded gouges in the walls. Burn marks in bathroom, spray marks ( paint, I think) on wall, floor & door.It appears the toilet holder had been ripped out of the more than once. Food stuff under the beds. 110v electrical outlet missing protective cover. Very poorly maintained . The owners should be embarrassed. This was my first booking with Expedia. Glad the wife was not along as there no way she would stay. I have another Expedia booking next week, hope it's better.
3 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Decent for the price and location

Posted 25-Feb-2017
I expected far worse based on reviews. This is my second time here. The bed this time sucks but everyone here is nice. Missing my bigger room with a softer bed. Also don't understand why I never get the option for a smoking room on Expedia.
3 out of 5
Recommended
for Everyone
by A verified traveller from Tacoma, Wa

A nice home away from home

Posted 19-Feb-2017
Now I have read several reviews on here prior to choosing this location and I'll tell you I was very very hesitant to book here as the reviews are nothing shy of horrible and a definite detour. With that said, I am so glad I did stay here. The room j had was nothing like I anticipated. My room was clean and smelled fresh also. Decor was more up to date than some surrounding hotels I've stayed at. The check-in process was fast and easy and the staff were awesome. I mentioned the reviews to staff and the young lady informed me that new management is working very hard to clean the place up in every way possible. Youre doing great guys. I would definitely recommend and will be back very soon.
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Feb-2017 on Hotels
2 out of 5
by A verified traveller

Posted 07-Feb-2017 on Orbitz
Tried to check out multiple times over the phone because the office doesn't open until 11am, and I needed to leave before then. I called multiple times during the day, and no one ever picked up.