Ratings based on 439 Verified Reviews

3.1 out of 5
56% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3out of 5
for Everyone
by A verified traveller from Ottawa

Nice hotel, driving distance close to all amenitie

Posted 27-Nov-2016
Quiet hotel. Very friendly staff. Very dog friendly.
3out of 5
by A verified traveller

Posted 22-Nov-2016 on Hotels
We had a few issues with the lights and the suite rack.
1out of 5
by A verified traveller from Canada


Posted 22-Nov-2016
Pros: Close to town & ample parking. The bed sheets were clean.
Cons: Lots!
Location: The location was fine for the downtown area which was in walking distance.
The 1st room we were allocated was dirty. The fridge had mold & melted water dripping from the ice box.The windows were filthy. We complained.and were given another room. The 2nd room was cleaner but the TV didn't work, the WIFI didn't work. The dresser drawers were filthy and broken, we didn't use them. The overall impression of the room was grungy. The staff promised to fix TV and we eventually got a picture but no sound and the WIFI never worked.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Oct-2016 on Hotels
2out of 5
by A verified traveller

Needs updating

Posted 17-Oct-2016 on Hotels
The staff was pleasant and helpful however the hotel itself appears to have not had a remodel since the 90's. The TV's were even old. We stayed one night due to a wedding but for a long term stay I would not go back.
2out of 5
by A verified traveller

Hotel convenient near Finger Lakes and Seneca Lake

Posted 14-Oct-2016 on Hotels
/bedding was clean and bedroom clean---bathroom had dirt and mold around where shower stall connected to the base. Toilet paper holder partially broken. Breakfast needed some protein--like hard boiled eggs etc.
1out of 5
by A verified traveller from boston, ma

Gross hotel

Posted 03-Oct-2016
Very crappy hotel. Room was crappy and smelled like some sort of disinfectant. It was cold as well. Bed was outdated. Place was just plain ol' terrible which is why it's a low rated hotel. I definitely would not recommend staying here unless you're just trying to get in and get out in 1 day which is what I did.
2out of 5
by A verified traveller

Don't bother

Posted 26-Sep-2016 on Hotels
Needs major updates. Bathroom had peeling wallpaper and paint, shower curtain was stained, grout had black streaks, missing tiles and there was long black hair in the tub. The king size bed was badly sagging on one side. On a positive note-wifi worked well.
1out of 5
by A verified traveller


Posted 25-Sep-2016 on Hotels
Hotels.com needs to remove this hotel from their list. This was the most disgusting hotel I have ever stayed in. The first room we were given smelled like mold and the shower drain had hair, change and garbage in it. I complained to the front desk and they moved us to the last room they had. It was a former smoking room which stunk. I went to wash my hands and there was grease all over the knobs. I went to check the mattress for bed bugs but was so disgusted at the amount of burn holes in the mattress. The manager said she couldn't give me my money back because I booked through hotels.com. STAY ELSEWHERE!
3out of 5
by A verified traveller

Extremely helpful, hotel had equal pros & cons.

Posted 20-Sep-2016 on Hotels
Pros: Staff/owner was extremely helpful and kind upon check-in and with anything we needed. Rooms were comfortable and location was very quiet and family friendly. Room smelled clean (hint of bleach). Bed was comfortable. YMCA next door. Local restaurants very close by (walking distance). Cons: Hotel is showing its age. Plumbing needs help - toilet took two flushes each time, and shower gurgled when others in hotel were using bathroom facilities. Hall smelled a little like cigarette smoke and shower curtain had black & copper colored mold on the bottom.