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Crowne Plaza Syracuse, an IHG Hotel

3.5 star property
Comfortable hotel near Syracuse University

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Crowne Plaza Syracuse, an IHG Hotel

Photo gallery for Crowne Plaza Syracuse, an IHG Hotel

Exterior
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Exterior
Combined shower/bathtub, rainfall showerhead, free toiletries

Overview of Crowne Plaza Syracuse, an IHG Hotel

Reviews
7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is £147
Price available on 28/4/2024

Check out the area

Map
701 E Genesee Street, Syracuse, NY, 13210
  • Popular LocationSUNY Upstate Medical University8 min walk
  • Popular LocationLandmark Theatre14 min walk
  • Popular LocationCarrier Dome17 min walk
  • AirportSyracuse, NY (SYR-Hancock Intl.)9 min drive
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Leisure)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Leisure)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the area

Syracuse

Crowne Plaza Syracuse, an IHG Hotel is located in Eastside, a neighbourhood in Syracuse, and is in the entertainment district and near the airport. Armory Square and Manlius Historical Society are local landmarks, and travellers looking to shop may want to visit Destiny USA and Central New York Regional Market. Check out an event or a game at Carrier Dome, and consider making time for New York State Fairgrounds, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Syracuse travel guideOpens in a new window

What's nearby

  • SUNY Upstate Medical University - 8 min walk
  • The Oncenter - 10 min walk
  • Landmark Theatre - 14 min walk
  • Armory Square - 17 min walk
  • Carrier Dome - 17 min walk

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 10 min drive

Restaurants

  • Buried Acorn Taproom & Eats - 7 min walk
  • Dunkin' - 5 min walk
  • XO Taco - 2 min walk
  • Franco's Pizzeria & Deli - 6 min walk
  • Phoebe's Restaurant & Coffee Lounge - 5 min walk

About this property

Crowne Plaza Syracuse, an IHG Hotel

Hotel near Syracuse University
Crowne Plaza Syracuse, an IHG Hotel is located close to Carrier Dome, and provides dry cleaning/laundry services, a bar and a 24-hour gym. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Meeting rooms, ATM/banking services and luggage storage
  • A 24-hour front desk, a lift and a vending machine
  • Guest reviews speak well of the helpful staff
Room features
All 277 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and shower/bath combinations
  • Flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers and limited housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 8 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services
  • Weekly housekeeping

Business services

  • 12,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 20 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 8 to 15 per person
  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Syracuse
Crowne Plaza Syracuse
Syracuse Crowne Plaza
Renaissance Syracuse
Crowne Plaza Syracuse Hotel

Frequently asked questions

Is Crowne Plaza Syracuse, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Syracuse, an IHG Hotel?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Syracuse, an IHG Hotel on 28 Apr 2024 start from £146.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Syracuse, an IHG Hotel?

Self-parking is available for USD 15.00 per day.

What time is check-in at Crowne Plaza Syracuse, an IHG Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Syracuse, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Syracuse, an IHG Hotel located?

Located in Eastside, this hotel is within a 15-minute walk of Community Folk Art Center and Syracuse University. Syracuse Stage and Jazz Central Theater are also within 10 minutes.

Crowne Plaza Syracuse, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 388 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 165 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 73 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Good: Hotel and room were clean. Can't say enough about the staff. They were extremely friendly. Room was a bit small but did the job. I would recommend staying there. Only thing you need to be aware of is that is located right near Interstate 81 and heard loads of traffic all night. Not sure if all rooms are like this, but ours was.
Stayed 1 night in Apr 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff friendly. Pet friendly which is nice, except someone left their dog in the room and it barked for hours. Check in slow, but they were short staffed. Staffing also an issue with dining. Rooms could use a refresh for price point
Stayed 1 night in Apr 2024

6/10 Okay

UNA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not prepared for a house turn over of 200 guests leaving and 200 arriving. Not prepared for the total eclipse although the event was not a surprise. The few experienced staff members were not able to compensate for the weaker members. The kitchen was the strong point. The front of the house staff did not work as a team. The managers were not able to delegate responsibility and tasks. The guests were left with no clear directions and wandered aimlessly around the hotel, waiting to be checked in. The experienced staff worked hard. The inexperienced did nothing , Literally leaning against walls in plain sight of frustrated guests.
Stayed 2 nights in Apr 2024

2/10 Terrible

MJ, Herndon

Travelled with family
Disliked: Staff & service, amenities
We booked our stay months in advance for the 2024 eclipse. We waited 4 1/2 hours for our room. Checking in initially, we were then told that we would be put onto a queue and that they would let us know when our room was ready. They never let us know anything and upon returning to the property, 4 1/2 hours later, we did have rooms. The fact that this property was not prepared for the crowds that had been predicted for many, many months is a disgrace. The property manager was nowhere to be seen, the housekeeping staff was overwhelmed when there should’ve been more staff on duty, and only two people were at the front desk. The front desk person had the nerve to say, “we had a full house last night. Those rooms were booked before the eclipse was predicted” - the most ridiculous statement I’ve ever heard, we all know that the eclipses are predicted decades in advance. Shame on this property for its lack of foresight and attention to its customers. On top of all of that, in the morning, I was expected to pay $2.75 for a coffee. No concessions were made in light of the check-in fiasco. I will never stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! You get for what you pay for, if you’re in town for 1-3 days, I recommend this hotel for the best value for your dollar. It’s clean and the room is spacious. Restaurants are a short Uber ride away unless you don’t mind a 15-25 min walk into the heart of downtown.
Stayed 1 night in Apr 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍👍
Stayed 1 night in Apr 2024

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a 20 minute line when I arrived at 7 pm and upon reaching the front of the line, they told me the room wasn’t ready even though checkin was hours earlier and I couldn’t get in my room til almost 9 pm after spending a fortune on it because of price gouging for the eclipse. Then I get in the room and it’s not clean, the blackout curtains don’t close all the way and it’s very noisy both inside and out. The area is not safe, either.
Stayed 1 night in Apr 2024

8/10 Good

Joonmo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
What stood out about our stay was the staff. The check in and check out process was seamless. The staff was smiling and was very helpful. The beds were comfortable and the rooms had enough space to put all of our things. The only thing that was a problem was that the fourth floor smelled like trash and the elevators can be a little cleaner.
Stayed 1 night in Apr 2024

8/10 Good

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had to pay 16$ USD to park in their garage, with no other parking options nearby. This was disappointing.
Stayed 1 night in Mar 2024

4/10 Poor

Lori

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5