Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

The stay was nice.

Posted 04-Dec-2015
The experience was pleasant. Loves the kindness of the staff and their prompt response dealing with potential problematic situations.
Comment from Hotel Management
18-Jan-2016 by MJ, Hotel Management
Our Pleasure ! Please visit us again soon !
2 out of 5
by A verified traveller

No amenities.

Posted 04-Dec-2015
Had no restaurant anywhere near or in motel. No refrigerator or microwave in room! No delivery menus in room. Manager of Motel said if wanted a delivery menu, had to call front desk! No snacks available! Very clean! I was put in a wheelchair accessible room without being asked. The shower had no place to put soap or shampoos! Had to put products on the floor and bend over to get! Wheelchair accessible shower should of had a had held shower head!
3 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Canada

Posted 04-Dec-2015
Pros: clean, safe, reasonably priced. Decent breakfast.
Cons: Remove coffee machines from washroom. Need updated gym equipment. Make sure hot chocolate is available in lobby.
Location: A little isolated.No restaurants nearby. But close to major highways.
Went for black Friday shopping. Easy to get to Destiny mall. Not as crowded as some hotels on this weekend.
Comment from Hotel Management
18-Jan-2016 by MJ, Hotel Management
Thank you for staying with us and thank you for your suggestions ! we hope you will choose to visit us again soon !
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Location

Posted 30-Nov-2015
Pros: close to restaurants and night life
Cons: Have to do something with the odor in the elevators, especially the one at the back of the hotel, smells like wiped with dirty mop water
Location: taverns, restaurants, all withing a 5-10 minute drive. Timber Tavern, great music on weekends, food excellent and friendly atmosphere
Close to nightlife and restaurants. Easy access to the state fair grounds where we had to work. The staff was great, had a big group of people there that were not the best in keeping thinks neat an clean, especially the breakfast area, but the staff kept up with it the best they could. But when you come down the stairs and see chicken wing bones, and waffles lying on the floor, you can see what the staff had to put up with. But they did there best, I would still recommend this place to anyone, the staff is friendly, and had workers. Thank You
4 out of 5
Recommended
for Everyone
by A verified traveller

Great value

Posted 30-Nov-2015
Pros: Price was excellent.
Cons: Carpet in Hallways, have lights changed on the outdoor lettering of Comfort Inn.
Location: Destiny Mall is close and it is an amazing mall.
Great value for your money, although initially you get the impression of an older hotel, once you get to your room you are treated to a modern fresh look.
Comment from Hotel Management
18-Jan-2016 by MJ, Hotel Management
Thank you for your comments! We are happy you enjoyed your vist to the Destiny Mall as well!
Comment from Hotel Management
18-Jan-2016 by MJ, Hotel Management
Thank you for your comments! We are happy you enjoyed your vist to the Destiny Mall as well!
4 out of 5
Recommended
for Everyone
by A verified traveller from VA

Syr comfort

Posted 18-Nov-2015
It is a little hard to find because there's no street sign and the location of it behind an RV Park, overall good night stay, breakfast bar good other than the thickness of the bacon was too thin, waffles were the best part...
Comment from Hotel Management
18-Jan-2016 by MJ, Hotel Management
Our pleasure to have you here with us !
3 out of 5
by A verified traveller from rochester ny

close to state fair grounds

Posted 13-Nov-2015
Pros: food
Cons: the speed o the internet
log on for interent was terriable. the high speed interent was NOT right it was very very slow and unacceptable could no use it !!!!
4 out of 5
Recommended
for Business Travellers
by Tom

This traveller left a rating score only Posted 10-Nov-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Located for easy access to all of Syracuse.

Posted 09-Nov-2015
Pros: Staff very professional
Pet friendly and very accommodating to ours needs pet.
2 out of 5
Recommended
for Business Travellers
by David from Virginia

Dump

Posted 30-Oct-2015 on Hotels
Fuzzy TV, hole in wall from entrance door knob. Outside of hotel was in bad shape. Decent free breakfast, nice people at the desk.