Posted 13 Mar 2020
As a solo traveler on a budget, I am accustomed to minimalist and cleanliness-challenged motels. This Motel 6 certainly met that low bar. But what really bugged me about this place was the inattentive and apathetic staff and overall lack of service. Though my reservation was paid more than a month in advance, I was told upon arrival (well after check in time) that no rooms were available unless I wanted a smoking room. Exhausted after a day of hiking, I took it. Then, when I visited the front desk to report that my WiFi was not connecting, I was brushed off and given an 800 number to call (!). After sitting on hold for 20 minutes, I gave up and had a WiFi-free stay. In this situation, I decided to take a walk but immediately realized that I was in a very sketchy neighborhood, so I returned to my room. One more thing: bring your own shampoo.
Comment from Hotel Management
21 Apr 2020 by Nancy , Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.