Ratings based on 183 Verified Reviews

3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from edmonton

Nice hotel, ski in/out, allows pets.

Posted 30-Dec-2017
Pros: Friendly desk and cleaning staff, comfortable beds, well equipped kitchen.
Cons: Change to queen from double beds.
Location: Close to ski hills, skied right to lodge. Next to shopping village (shopping, restaurants). Lots of trails for walking.
We had a great stay. No issues at all. The desk and cleaning staff were very friendly.
Comment from Hotel Management
02-Jan-2018 by James, Hotel Management
Thank you for your feedback. We hope to welcome you back to the Coast Sundance Lodge in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveller from Halifax

The room was fine, but noisy from outside noise.

Posted 30-Dec-2017
Pros: Great staff and close to the slopes. Free WiFi was great.
Cons: Better air conditioning/heating in the rooms.
Location: Great staff and close to the slopes.
I would recommend this hotel. It was close to the slopes and the staff were excellent.
Comment from Hotel Management
02-Jan-2018 by James, Hotel Management
Thank you for your feedback. We hope to welcome you back to the Coast Sundance Lodge in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Dec-2017
Great location in the village. Front desk staff very friendly and helpful. Kitchenette an added bonus to cook or heat up food. Noise from passing people outside at night only downside.
Comment from Hotel Management
22-Dec-2017 by Robyn - FOM, Hotel Management
Thank you for your review. We appreciate you taking the time to let us know what we can do better, and its nice to know what we did well! we hope to welcome you again! Regards, Robyn
5 out of 5
Recommended
for Everyone
by A verified traveller from saskatoon

Great hotel

Posted 11-Dec-2017
Excellent hotel!! In ground parking. Beautiful mountain view room.
Comment from Hotel Management
13-Dec-2017 by Tanya, Hotel Management
Thank-you for taking time to provide feedback. We are pleased that you love your room. Please let us know if you need anything during your stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from kelowna bc

Laid back, friendly atmosphere.

Posted 04-Dec-2017
The room seemed very nice and clean overall except for a family of about 30 silverfish I saw hanging out in the bathtub which scared the crap out of me at 3am when I turned on the light!
Comment from Hotel Management
10-Dec-2017 by Robyn - FOM, Hotel Management
I'm sorry to hear that your stay was interrupted by unwanted guests. We will advise our pest control contractor so this can be addressed, we do appreciate that you have brought this to our attention. regards, Robyn, Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Right next to the lodge, lifts and bars

Posted 28-Nov-2017
Pros: Location, price
Cons: Update bathroom and room decor
Location: Bars, ski lifts, shopping
This location is the most preferably if you are there to party and ski. Close to the restaurants, lifts and bars - this is the ideal location for someone who doesn't want to shuttle to and from where the action is. The hotel is a bit dated and older; the bathroom and rooms could be a tad bit cleaner; but over, a great stay. Our room was fantastic - large space to have a couple of friends over before going out and then a comfy bed. Pillows were good! Television had good channels! I'd love to stay again. I wish parking was included though!
Comment from Hotel Management
28-Nov-2017 by JB, Hotel Management
Hello Eric, Thank you for your review. I'm pleased to see that you enjoyed your stay with us. I will be sure to pass your comments regarding cleanliness on to our Housekeeping team.
2 out of 5
Recommended
for Everyone
by A verified traveller from Kamloops BC

Very noisy room

Posted 26-Nov-2017
Pros: Central on the mountain
Good location at Sun Peaks, nice underground parking. The room was a bit dated but clean, it was a good use of space however the fridge was messed up as it froze our food in it overnight. The real downfall of the room was the location, we were situated at the end of the hotel where the bar underneath was and it was very, very loud. We could hear all the conversations of the smokers that were congregated outside below our window. If I were ever to stay here again I would make sure my room was on the other end of the hotel.
Comment from Hotel Management
28-Nov-2017 by JB, Hotel Management
Hello Mary-Lee, Thank you for your review. I'm disappointed to see that you experienced noise issues during your stay. We certainly appreciate our guests advising the front desk staff of these issues so that we can deal with them while they are occurring.
2 out of 5
Recommended
for Everyone
by A verified traveller from BC

Great location, poor quality sound proofing

Posted 26-Nov-2017
Everything about this hotel was great except for the soundproofing. Extremely noisy! Every door open or closed echos throughout. The bar on the main floor was also super loud & felt like we were sleeping in it.
Comment from Hotel Management
28-Nov-2017 by JB, Hotel Management
Hello Jill, Thank you for your review. I'm disappointed to read about the noise issues you experienced. I truly hope you called the front desk while it was occurring so that we could deal with the issue.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2017
Great spot, clean rooms, central location. Small condos type of room.
Comment from Hotel Management
28-Nov-2017 by cslreservations, Hotel Management
Thank-you for your comments! We appreciate your feedback!
5 out of 5
by Jodie

Posted 06-Nov-2017 on Hotels
Comment from Hotel Management
28-Nov-2017
Thank-you for staying with us! We appreciate your feedback!