Ratings based on 171 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Whistler

Right in the Village!!

Posted 04-Oct-2017
Pros: The staff. The Balcony in the room The comfortable bed Their effort to save the planet.
Location: RIght in the heart of the village at the base of the lifts. Skiing. Biking. Golf. Hiking. Eat!! :P
We stayed in August for only one night. (unfortunately the Wildfire smoke was too thick, we were unable to go for any bike rides.) The staff at this hotel were professional and friendly. They gave us a village map and answered all our questions about the hotel and surrounding area. What i loved most- was the soap, shampoo and conditioner in the bathroom was one big bottle (which the staff refill after each guest's stay.) For years I've seen hotels making an effort to go "green" by asking guests to re-use towels. This hotel is the first one I've stayed at that has eliminated the small bottles of toiletries and opted for a big reusable container instead. Bravo Coast Sundance Lodge!! Lastly, I loved the little balcony overlooking the village stroll.
Comment from Hotel Management
05-Nov-2017 by Robyn - FOM, Hotel Management
Thank you for your detailed feedback on how the little things Coast Hotels does in all of our locations made your trip a bit more eco-friendly! Our staff our one of our best assets, and I know they would have told you all the local gems to get the most out of your visit to Sun Peaks Resort. We hope to welcome you back someday!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Sep-2017
Location: Right in Sun Peaks resort, next to cafes, shops, restaurant and ski lifts. Just under an hour from Kamloops.
The hotel and staff are nice, the only slight negative is that the hotel is starting to show signs of its age with some wear and tear.
Comment from Hotel Management
09-Sep-2017 by Robyn - Front Office Manager, Hotel Management
Thank you for your feedback and review. We hope that you enjoyed your visit to Sun Peaks and that we might see you again one day!
3 out of 5
by A verified traveller from Edson

Great area, disappointing experience

Posted 24-Aug-2017
We love the village itself but did not enjoy our stay at this hotel. We were sent to underground parking which was a disaster - clutter everywhere, very difficult to turn around, and we couldn't get out! They failed to mention that to open the door we had to drive over a cord that was lying on the ground amidst the other clutter. We were completely unimpressed.
Comment from Hotel Management
28-Aug-2017 by James Bingham, Hotel Management
Hello Krista, I'm very disappointed to read about your experience - this is certainly not up to our standards. Thank you for sharing your comments so that I can share with our team and improve.
4 out of 5
by George

Posted 08-Aug-2017 on Hotels
Staff are very friendly and helpful. Parking is limited though. The garage is very small, and the first night we stayed, there is a $10 parking fee in the garage, so we opted to park in the the day Lodge parking right beside the hotel. The second time we stayed, the clerk gave us a complimentary pass to the garage. The rooms are nice, clean, and the beds are comfortable.
Comment from Hotel Management
15-Aug-2017
Hello George, Thank you for your review. I'm pleased to see that you enjoyed your stay with us, and we look forward to seeing you again in the future! James Bingham Hotel Manager
5 out of 5
by A verified traveller

Pleasant stay.

Posted 08-Aug-2017 on Hotels
Nice hotel and staff.
Comment from Hotel Management
15-Aug-2017
Hello, Thank you for your feedback. I'm pleased to see that you enjoyed your stay with us. We hope to see you again soon! James Bingham Hotel Manager
3 out of 5
by A verified traveller from Okanagan, B.C

Near lots of fine restaurants and shops.

Posted 08-Aug-2017
Pros: See above
Cons: See above
Location: Its about an hour north of Kamloops. Skiing is great. Lots of outdoor summer activities.
Had silverfish in the bathroom. The hotel is old and a little tattered.
Comment from Hotel Management
15-Aug-2017 by James Bingham, Hotel Management
Hello Marn, Thank you for your feedback. I'm disappointed to read about the issues you experienced. We hope to see you again in the future to provide you with a better stay.
3 out of 5
by A verified traveller

Fairly stay plus smoky and hot weather

Posted 08-Aug-2017 on Hotels
Maybe because of smoky and hot weather, top floor, no air-condition, there was hot in the room so we need to open the window. Then, there're noisy from the people who stay out late caused me cannot sleep in the night!
Comment from Hotel Management
15-Aug-2017
Hello, Thank you for your feedback. I'm disappointed to read about the issues you experienced during your stay. As you mentioned, this summer has been difficult due to the forest fires in the area. We hope that you will stay with us again so we can provide you with a better experience. James Bingham Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 03-Aug-2017
Nice hotel and had great time. Would recommend staying there. Great location.
Comment from Hotel Management
05-Aug-2017 by Robyn - FOM, Hotel Management
Thank you for your stay! We are glad you stopped by and visited us, and look forward to having you back!
4 out of 5
by Colin

Posted 02-Aug-2017 on Hotels
Comment from Hotel Management
05-Aug-2017
We are glad you stopped by and visited us, thank you for your stay!
4 out of 5
by A verified traveller

Posted 30-Jul-2017 on Hotels
Comment from Hotel Management
05-Aug-2017
We are glad you stopped by and visited us, thank you for your stay!