Ratings based on 784 Verified Reviews

3.0 out of 5
52% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from detroit, mi

Cheap one night, but outdated

Posted 19-Mar-2017
Need upgrade is the worst way.. run down bare bones operation. Old everything beds carpet paint bathrooms bed sheets etc... if u can handle 10 - 15 yr old hotel used rooms then enjoy... only the price u pay is what u get.
Comment from Hotel Management
21-Mar-2017 by Front Desk Manager, Hotel Management
I sincerely apologize that your recent stay with us was less than satisfactory. Thank you for letting us know what we need to improve. We appreciate your valuable feedback.
2out of 5
by A verified traveller from Rhode Island

only convenient

Posted 13-Mar-2017
Pros: location
Cons: Common areas need to be renovated. Carpets are filthy. Bad smells
The hotel is very run-down. Our room was relatively new, but had a terrible smell. Overall, I would not recommend this hotel
Comment from Hotel Management
16-Mar-2017 by Front Desk Manager, Hotel Management
I am sorry to hear that you did not enjoy your recent stay with us. I will pass along your feedback to our housekeeping department.
3out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel for price

Posted 09-Mar-2017
Stayed one night, served its purpose. Would stay there again. Reasonably priced. Needs updates. Continental breakfast was good. We were too tired to go to swimming pool/hot tub/sauna but it's nice it's open 24 hrs. Staff was nice and helpful.
Comment from Hotel Management
10-Mar-2017 by Front Desk Manager, Hotel Management
Thank you for your kind review. We hope to see you again soon!
4out of 5
Recommended
for Everyone
by A verified traveller from Minnesota

Nice Place - Reasonable Price

Posted 08-Mar-2017
Pros: I especially enjoyed the hot tub which is open 24 hours per day.
Location: The location was close to shopping and close to several ski resorts.
This is a nice place to stay at a reasonable price.
Comment from Hotel Management
10-Mar-2017 by Front Desk Manager, Hotel Management
We appreciate your review and hope to see you again soon!
3out of 5
by A verified traveller

Posted 05-Mar-2017
Hotel staff would not check me due reservation mistake by Expedia. Big delay at hotel. I'm not happy with Expedia. Thank you, Donald Hoy.
Comment from Hotel Management
07-Mar-2017 by Front Desk Manager, Hotel Management
Donald, I apologize for the check in delay. I hope expedia is able to answer any questions you might have.
1out of 5
by A verified traveller from virginia

Close to skiing

Posted 25-Feb-2017
The place is a dive and Needs some serious updating. Elevator didn't work, hot tub out of order, shower in the room didn't work. The room rate was way out of line for the comfort and conditions. Expedia I'd take this one off your site!
Comment from Hotel Management
27-Feb-2017 by Front Desk Manager, Hotel Management
I apologize that you did not enjoy your recent stay with us. Our hot tub is up and running again, we apologize for the inconvenience during your stay. I will let our maintenance team know about the shower in your room and repair it immediately. Thank you for your time.
3out of 5
by A verified traveller from Boulder, CO

Time for some new staff we think.......

Posted 22-Feb-2017
Pros: Room OK and clean and plenty of hot water for the shower
Cons: NEW STAFF....... seriously......
Location: Not much to do without a car and quite a drive. Pretty isolated really.
Booked a night in Silverthorne - to avoid having to drive - and were very pleased to have a found a room on Expedia at a "reasonable" price for the Sunday before President's Day. The location is not great - hard to get to and NOT on the Summit Stage route other than the loop and parking was a pain.... Just one (1) brewery close to the hotel otherwise a drive to anywhere else (decent). The facilities weren't bad - even though the hot tub was broken and people had to walk across the frozen and snowy lot to a nearby hotel to use their facilities (we passed on that). The room was basic but clean and tidy and actually had everything we needed for a night - and nice bathroom and plenty of HOT water!!! However the staff are truly the worst I have ever experienced anywhere. Anywhere!!! The check-in was a performance, the like of which I have never experienced and check-out nearly as bad. No questions were answered and even other guests were joking about the "service". Would we stay there again? Probably not. Plenty of alternatives in and around the area and once bitten, twice shy.
Comment from Hotel Management
23-Feb-2017 by Front Desk Manager, Hotel Management
Thank you for your time, your feedback is very valuable to us. We are currently in the process of fixing our hot tub. The Summit Stage bus picks up at the end of the street, just a couple minutes walking time.
1out of 5
by A verified traveller from new york

Stay away-anyplace else!

Posted 20-Feb-2017
Dirty Sink leaked all over floor Most uncomfortable bed I have ever slept on Whirlpool broken Room and bath dirty
Comment from Hotel Management
23-Feb-2017 by Front Desk Manager, Hotel Management
I am disappointed to hear that you did not enjoy your recent stay with us. Thank you for your valuable feedback, I will share it with the rest of our staff.
5out of 5
Recommended
for Everyone
by A verified traveller

Great location.

Posted 13-Feb-2017
Great location, friendly staff, clean rooms with refrigerator and microwave, and balcony.
Comment from Hotel Management
13-Feb-2017 by Front Desk Manager, Hotel Management
Thank you for your kind review. We hope to see you again soon!
4out of 5
Recommended
for Everyone
by A verified traveller from Denver

Ski vacation

Posted 10-Feb-2017
Pros: See above
Cons: Parking
Location: Very good, interstate, views and restaurants right there
Great beds pillow top, room 324 quiet no one walking by or on top of room,top Floor raked ceilings great views but very little I70 noice,hot tub facilities excellent, lobby with a lot of slate just great, breakfast good continental, lots of natural light thru out and for $104./day 2 queens spacious room February 6 to9 th. 2017 includes tax, booked 1 to 2 months in advance thru Expedia
Comment from Hotel Management
11-Feb-2017 by Front Desk Manager, Hotel Management
Thank you for your kind review. We work hard to ensure all of our guests have a great stay.