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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Flat-screen TV
In-room safe, desk, iron/ironing board, free cots/infant beds

Guest reviews

4.0 out of 5 Very good
38 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Restaurant
Gym
Breakfast Available
Business Services

Map

Explore the area

Popular LocationGladstone Pottery Museum4 min drive
Popular LocationBritannia Stadium5 min drive
Popular LocationTrentham Gardens12 min drive
AirportManchester (MAN)56 min drive

Choose dates to view prices

  • Standard Double Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room
  • Family Room

    Room amenities

    • Sleeps 5
    • 2 Single Beds and 1 Double Bed
    More detailsFamily Room
  • Double Room, 1 Double Bed, Accessible

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, 1 Double Bed, Accessible
  • Family Four Poster Room

    Room amenities

    • Sleeps 5
    • 2 Single Beds and 1 Double Bed
    More detailsFamily Four Poster Room
  • Family Bungalow

    Room amenities

    • Sleeps 6
    • 4 Single Beds and 1 Double Bed
    More detailsFamily Bungalow
  • Twin Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room

About this area

Stoke-on-Trent

Located in Stoke-on-Trent, Tollgate Hotel And Leisure is in the suburbs. Izaak Walton Cottage and Ancient High House are local landmarks, and some of the area's attractions include Alton Towers and Trentham Monkey Forest. St Giles Catholic Church and Dorothy Clive Garden are also worth visiting.
Visit our Stoke-on-Trent travel guide
View in a map
Popular Location

What's nearby

  • Gladstone Pottery Museum - 4 min drive
  • Britannia Stadium - 5 min drive
  • Trentham Monkey Forest - 12 min drive
  • Trentham Gardens - 12 min drive
  • Staffordshire University - 23 min drive

Getting around

  • Longton Station - 4 min drive
  • AirportManchester (MAN) - 56 min drive

Restaurants

  • Hem Heath Hungry Horse - 15 min walk
  • Costa's Catch of the Day - 15 min walk
  • Pizza Hut - 4 min drive
  • The Glost House - 4 min drive
  • Duke of York - 4 min drive

About this property

Tollgate Hotel And Leisure

Suburban hotel with restaurant and bars/lounges
This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. All 24 rooms offer free WiFi, electric kettles and flat-screen TVs with digital channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.
Tollgate Hotel And Leisure offers 24 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and hairdryers. This Stoke-on-Trent hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends: GBP 7.95 for adults and GBP 4.95 for children
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating
  • Linens

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 March 2020 to 31 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 7.95 for adults and GBP 4.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Tollgate Hotel Leisure Stoke-on-Trent
Tollgate Leisure Stoke-on-Trent
Tollgate Leisure
Tollgate And Leisure
Tollgate Hotel And Leisure Hotel
Tollgate Hotel And Leisure Stoke-on-Trent
Tollgate Hotel And Leisure Hotel Stoke-on-Trent

Frequently asked questions

Can I cancel my reservation for free at Tollgate Hotel And Leisure and receive a full refund?
Yes, Tollgate Hotel And Leisure offers free cancellation on select room rates, because flexibility matters! Please refer to Tollgate Hotel And Leisure cancellation policy on our site for more details about any exclusions or requirements.
Is Tollgate Hotel And Leisure pet-friendly?
No, pets are not allowed at this property.
How much is parking at Tollgate Hotel And Leisure?
Self-parking is free at this property.
What time is check-in at Tollgate Hotel And Leisure?
Check-in is from 2:00 PM to 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Tollgate Hotel And Leisure?
Checkout is at 10:30 AM.
Where is Tollgate Hotel And Leisure located?
Situated in the suburbs, this hotel is within 3 miles (5 km) of Gladstone Pottery Museum, Britannia Stadium and Parkhall Country Park. Trentham Gardens and Trentham Monkey Forest are also within 6 miles (10 km).
4.0
Very good
38 reviews
5 - Excellent
15
4 - Good
14
3 - Okay
6
2 - Poor
1
1 - Terrible
2

4.0/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It was clean, warm and friendly staff we also felt very safe
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
This is the email sent - No response We stayed at Tollgate hotel on 12th October in room 208 after seeing the reviews and booking through expedia. It is one of the worst hotels and I stayed in and definitely not worth the £60+ I paid. Issues that we faced: It is suppose to be free wifi but we did not receive a code so could not use it. We were told on departure which was not acceptable Once the toilet flushed, it took over 20 minutes to refill to flush again - we were told on departure it is due to pumping your own water but this should be stated before booking. (I suffer with bowel problems but couldnt go as couldnt flush) The curtains didnt meet properly which means that not as much privacy - this is due to damaged rings not being taken off Some of the light bulbs didnt work and 1 didnt switch off overnight The bed was 2 singles pushed together which one was higher than the other and the pillows were as flat as a pancake We paid for breakfast but wasnt explained how it worked and what we got for our money When eating breakfast, noone came to check on us if the breakfast was ok and didnt clear our plates as they were more interested in talking and laughing in the kithcen. When I spoke to the duty manager, she did not seem shocked by some of the comments No
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

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