Tollgate Hotel And Leisure

Photo gallery for Tollgate Hotel And Leisure

Featured image
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Flat-screen TV
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Tollgate Hotel And Leisure

Tollgate Hotel And Leisure

3.5 star property

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Ripon Road, Stoke-on-Trent, England, ST3 3BS

Explore the area

  • Popular LocationGladstone Pottery Museum4 min drive
  • Popular LocationBritannia Stadium4 min drive
  • Popular LocationTrentham Gardens5 min drive
  • AirportManchester (MAN)45 min drive

Choose dates to view prices

About this area

Stoke-on-Trent

Located in Stoke-on-Trent, Tollgate Hotel And Leisure is in the suburbs. Churnet Valley Railway and Izaak Walton Cottage are local landmarks, and some of the area's attractions include Alton Towers and Trentham Monkey Forest. St Giles Catholic Church and Dorothy Clive Garden are also worth visiting.

What's nearby

  • Gladstone Pottery Museum - 4 min drive
  • Britannia Stadium - 4 min drive
  • Trentham Gardens - 5 min drive
  • Trentham Monkey Forest - 6 min drive
  • Parkhall Country Park - 6 min drive

Getting around

  • Longton Station - 4 min drive
  • Manchester Airport (MAN) - 45 min drive

Restaurants

  • The Gables - 9 min walk
  • Hem Heath Hungry Horse - 15 min walk
  • Costa's Catch of the Day - 15 min walk
  • Saghir Express - 4 min drive
  • The Glost House - 4 min drive

About this property

Tollgate Hotel And Leisure

Suburban hotel with bars/lounges and fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. All 24 rooms offer free WiFi, electric kettles and flat-screen TVs with digital channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.
Tollgate Hotel And Leisure offers 24 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and hairdryers. This Stoke-on-Trent hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends: GBP 7.95 for adults and GBP 4.95 for children
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 7.95 for adults and GBP 4.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Tollgate Hotel Leisure Stoke-on-Trent
Tollgate Leisure Stoke-on-Trent
Tollgate Leisure
Tollgate And Leisure
Tollgate Hotel And Leisure Hotel
Tollgate Hotel And Leisure Stoke-on-Trent
Tollgate Hotel And Leisure Hotel Stoke-on-Trent

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 15 out of 38 reviews
5 - Excellent 39%
Rating 4 - Good. 14 out of 38 reviews
4 - Good 37%
Rating 3 - Okay. 6 out of 38 reviews
3 - Okay 16%
Rating 2 - Poor. 1 out of 38 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 38 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, warm and friendly staff we also felt very safe
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the email sent - No response We stayed at Tollgate hotel on 12th October in room 208 after seeing the reviews and booking through expedia. It is one of the worst hotels and I stayed in and definitely not worth the £60+ I paid. Issues that we faced: It is suppose to be free wifi but we did not receive a code so could not use it. We were told on departure which was not acceptable Once the toilet flushed, it took over 20 minutes to refill to flush again - we were told on departure it is due to pumping your own water but this should be stated before booking. (I suffer with bowel problems but couldnt go as couldnt flush) The curtains didnt meet properly which means that not as much privacy - this is due to damaged rings not being taken off Some of the light bulbs didnt work and 1 didnt switch off overnight The bed was 2 singles pushed together which one was higher than the other and the pillows were as flat as a pancake We paid for breakfast but wasnt explained how it worked and what we got for our money When eating breakfast, noone came to check on us if the breakfast was ok and didnt clear our plates as they were more interested in talking and laughing in the kithcen. When I spoke to the duty manager, she did not seem shocked by some of the comments No
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019