Ratings based on 526 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

horrible! Room was very small.no microwave as i

Posted 03-Sep-2016
Pros: nothing
Cons: everything
horrible! States smoking room wrong! TINY...not at all like picture!No microwave.Went to restaurant.Poor service.Waiter couldn't speak English!overpriced......ordered steak well done.Rare!wrong type of steak.took 2 bites,asked for doggy bag,waiter threw food out! The entire stay was a disaster!
3out of 5
by A verified traveller

Posted 20-Aug-2016
Stayed at the Norwalk Inn for a few days, they were in the middle of renovations which didn't bother us too much. The entrance to the hotel in the back smelled like mold pretty strongly, the rooms were not as a clean as I would have hoped especially the bathrooms were pretty dirty, we had two adjoining rooms and both were pretty bad. The pool was clean and enjoyable. The staff were all very friendly.
4out of 5
by A verified traveller from NY

Nice hotel in Norwalk

Posted 17-Aug-2016
Pros: No dusty smell carpet but laminated floor with small rugs. Clean and comfortable room. Restaurant had good and tasty food. Clean and well maintained p
Cons: Hotel was under renovation (3-rd floor addition), it should be some notification for potential guests. TV unit could be bigger.
Location: Mathews Park with Stepping Stones Museum for Children. Lockwood - Mathews Mansion Museum. The famous Stew Leonard’s supermarket.
Nice hotel. Friendly hotel staff. The check in was quick and receptionist gave us the choice of 3 rooms. One room was small with king size bed, second room had unpleasant view of the roof and AC unit and third room was big enough with 2 double beds and window facing pool. Room was clean and comfortable. No dusty smell carpet but laminated floor with small rugs. Pool was clean and well maintained. Restaurant had good and tasty food. On negative side: hotel was under renovation (3-rd floor addition) and it was no warning nether on their website no on Expedia. Also it was not too much noise but sauna was closed because of shower renovation. It was only coffee and no tea in room. Bathtub drain was almost completely clogged. TV was too small (32 inches) could be bigger. But in overall it was good one week stay.
4out of 5
by A verified traveller

Perfect for what I needed

Posted 12-Aug-2016
The Norwalk Inn was exactly what I needed for a quick overnight. The location is grest. Very accessible from the highway and close to snything you would need. The staff was very courteous and friendly. My only "cons" were that 1), the rooms are not very sound proof (i could hear anything and anyone in the hallway). 2nd The A/C was not very strong. It was one of the worst temperature/ humidity days we have had and the room could have been cooler. That being said I was still pretty comfortable and would definitely come back.
1out of 5
by A verified traveller from Newark, DE

Disappointed

Posted 09-Aug-2016
Pros: Staff at front desk was very friendly
Cons: See my comments above regarding improvements
Location: Great location, close to beaches, boating, shopping and 95
Disappointed in stay, staff interaction was welcoming, nothing else good about my stay. Old outdated facility. Room surprising small, especially bathroom, barely enough rm to turn around. Room smelled of old stale cigarettes/cigar with a mix of mold and mildew. Visible signs of renovations going on, temporary patched holes in hallway ceiling Not comforting to see. Tv remote didn't function, and in rm coffee maker brewed less than half a cup. Doubt that I will ever return
3out of 5
by A verified traveller from Toronto

Good location

Posted 04-Aug-2016
Pros: Clean and comfortable rooms. Good size. Clean bathrooms.
Cons: The hallways smelled very musty.
Good location. Close to Westport and highways. The hotel is under renovation. The rooms were clean and nice . Clean bathroom. The hallways smelled very musty and were under some type of renovation. Average hotel.
4out of 5
by A verified traveller

Posted 29-Jul-2016
The room was compact, with furniture sized to fit the room, leaving little room to maneuver.
4out of 5
by A verified traveller

Good location

Posted 16-Jul-2016
Fast check in and out. Good location and breakfast buffet. Small room and expensive.
4out of 5
by Paolo

This traveller left a rating score only Posted 01-Jul-2016 on Hotels
4out of 5
by W R from Endicott, NY

Posted 29-Jun-2016 on Hotels
We were in town to attend a graduation party. The location was perfect- just minutes from the party venue. The staff was very friendly and helpful. They made sure all our family got rooms near each other.