Ratings based on 562 Verified Reviews

3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

Posted 09-Jan-2017
This hotel is completely not what you get compared to the pictures. It's run down and shabby anywhere past the lobby and the ceilings are caving in and covered in boards. Never would I recommend this and never would I stay there again.
4out of 5
Recommended
for Everyone
by A verified traveller

It was nice and comfy.

Posted 08-Jan-2017
The room is nice and quiet. The only thing I did not like was the misunderstanding about late check out.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Visiting Norwalk Inn

Posted 07-Nov-2016
Pros: mainly accomodations
Cons: More variety on food menus, they tended to be a little too bland
Location: As long as one has a car, there are opportunities for great dining, shopping and, in the summer, sea activities.
Have known this hotel for many years, but had not been a guest for many other years. Nicely located, of course, away from the center of the city but in a pleasant part of it. By car, close to everything, including the beach and even close to my house. Rooms very comfortable, the staff very accomodating and pleasant with excellent clean and comfortable rooms. Excellent for business purposes also.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 02-Nov-2016
room was ok, convenient location to everything, and fairly quiet- though some slamming doors in the night.
4out of 5
Recommended
for Everyone
by A verified traveller from redmond, wa

Comfortable, clean room

Posted 24-Oct-2016
Pros: Our room was very good. Clean, comfortable, quiet.
Cons: The common spaces are a little tired. Work being done in the hallway
5out of 5
Recommended
for Everyone
by A verified traveller from Western Australia

Friendly, Comfortable Accommodation and Staff

Posted 19-Oct-2016
Pros: Being in a friendly, comfortable environment.
Cons: There was nothing not to like!
Location: Visited Lockwood Mathews mansion, visited various lovely spots on the water.
The room was clean, comfortable and quiet. The staff members were pleasant and helpful but non obtrusive. A lovely place to stay. Lots of places to visit in the surrounding area and always nice to come home to this comfortable hotel.
5out of 5
by A verified traveller

Posted 15-Oct-2016 on Hotels
Really enjoyed my stay. The hotel had some renovating going on that I didn't know about but otherwise I had a pleasant stay.
3out of 5
by A verified traveller

Posted 14-Oct-2016
Not very quiet ...can hear other guest ....hotel staff pleasant and room clean
4out of 5
by A verified traveller

This traveller left a rating score only Posted 13-Oct-2016 on Hotels
3out of 5
Recommended
for Everyone
by A verified traveller from Purcellville, VA

Room

Posted 08-Oct-2016
Standard room has hardly any room to sit down, and a TV too small and high-up on the wall for me to see.