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Grand Hotel Europe, A Belmond Hotel, St Petersburg

Photo gallery for Grand Hotel Europe, A Belmond Hotel, St Petersburg

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Indoor pool
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk
Hypo-allergenic bedding, free minibar, in-room safe, desk

Overview of Grand Hotel Europe, A Belmond Hotel, St Petersburg

Grand Hotel Europe, A Belmond Hotel, St Petersburg

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
1/7 Mikhailovskaya street, Nevsky Prospekt, St. Petersburg, 191186

Explore the area

  • Popular LocationChurch of the Savior on Spilled Blood8 min walk
  • Popular LocationState Hermitage Museum and Winter Palace17 min walk
  • Popular LocationSt. Isaac's Cathedral19 min walk
  • AirportSt. Petersburg (LED-Pulkovo)38 min drive

Choose dates to view prices

About this area

St. Petersburg

Grand Hotel Europe, A Belmond Hotel, St Petersburg is located in St. Petersburg City Centre, a neighbourhood in St. Petersburg, and is in the city centre and near a metro station. St. Petersburg Philharmonia and Russian Museum are cultural highlights, and some of the area's notable landmarks include Great Gostiny Dvor and Church of the Savior on Spilled Blood. Travelling with kids? Consider St. Petersburg Canals, or check out an event or a game at Gazprom Arena. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience for public transportation: Nevsky Prospekt Station is just steps away and Gostiny Dvor Station is 5 minutes on foot.

What's nearby

  • St. Petersburg Philharmonia - 2 min walk
  • Mikhailovsky Theatre - 3 min walk
  • Church of the Savior on Spilled Blood - 8 min walk
  • State Hermitage Museum and Winter Palace - 17 min walk
  • St. Isaac's Cathedral - 19 min walk

Getting around

  • Nevsky Prospekt Station - 2 min walk
  • Vitebsky Station - 4 min drive
  • St. Petersburg (LED-Pulkovo) - 40 min drive

Restaurants

  • Europe Restaurant — 1 min walk
  • Lobby Bar — 1 min walk
  • Abrikosov - 2 min walk
  • Sparta Souvlaki Grill Bar - 2 min walk
  • Stray Dog Café - 3 min walk

About this property

Grand Hotel Europe, A Belmond Hotel, St Petersburg

Family-friendly St. Petersburg hotel in St. Petersburg City Centre, near St. Petersburg Philharmonia
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 266 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as free minibar items and espresso makers. Change of towels is available on request
Grand Hotel Europe, A Belmond Hotel, St Petersburg offers 266 forms of accommodation with free minibar items and espresso makers. This accommodation offers separate sitting areas. A pillow menu is available. 40-inch Plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Carita has 3 treatment rooms. Services include sports massages, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (WHO) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options
  • Free 24 hours off-site parking within 328 ft
  • Street parking available
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: RUB 2900 for adults and RUB 1550 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Access to nearby outdoor pool
  • Aerobics classes
  • Concerts/live shows
  • Designer shops
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Sauna
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Belarusian
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Conference centre
  • A meeting room

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Renovated entire property – December 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Portable fan

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of RUB 1500 per pet, per night
1 per room (up to 11 lbs/5 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for RUB 3120.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: RUB 30000
  • Christmas Eve (24 December) Gala Dinner per child: RUB 25000 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: RUB 29998
  • New Year's Eve (31 December) Gala Dinner per child: RUB 25000 (from 3 to 11 years old)
  • A mandatory registration fee of RUB 300 per person, per stay for non-Russian citizens is charged at this property. Deposit is payable by wire transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: RUB 2900 for adults and RUB 1550 for children (approximately)
  • Pet fee: RUB 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: RUB 3120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
Tax ID - 7841304521
This property accepts Visa, American Express and JCB International; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany the child at check-in. Non-Russian citizens: adults and children must present a valid passport, visa and migration card at check-in.
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 3 years old are not allowed in the spa

Property is also known as

Europe Grand Hotel
Grand Europe St. Petersburg
Grand Hotel Europe
Grand Hotel Europe St. Petersburg
Hotel Grand Europe
Belmond Grand Hotel Europe St. Petersburg
Belmond Grand Hotel Europe
Belmond Grand Europe St. Petersburg
Belmond Grand Europe
Grand Hotel St Petersburg
Belmond Grand Hotel Europe
Grand Hotel Europe A Belmond Hotel St Petersburg
Grand Hotel Europe, A Belmond Hotel, St Petersburg Hotel

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 333 out of 427 reviews
5 - Excellent 78%
Rating 4 - Good. 78 out of 427 reviews
4 - Good 18%
Rating 3 - Okay. 11 out of 427 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 427 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 427 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in SPB considering price service location.
Stayed 5 nights in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all around hotel. Great service, fabulous amenities. The only thing was - the pool temperature was super cold for swimming in the spa. Everything else outstanding. Great Live music in the bar area at night, consierge was super nice and helpful. Its a definite must have in St. Petersburg ❤️❤️❤️
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms,nice location
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eat here !
Hotel was good and bed fine. Restaurant was excellent . Food was innovative and not over the top. Good chef. Starter eggs filled with scramled eggs topped with caviar. I had never had this before. Borsh good and turbot cooked to perfection. Very happy.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel, The young man who checked us in, set the scene: courteous, kind, knowledgeable and friendly. The welcome glass of bubby was fabulous, too. The room was stylish and in-keeping with the age of the hotel. The bed was huge. We had lunch in one of the restaurants/cafes, which was delicious. I would recommend this hotel for anyone wanting to visit Saint Petersburg - everything is within walking distance.
Stayed 2 nights in Oct 2020